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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 138 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.8 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

64%would recommend to a friend

Customers are saying

Customers are pleased with the product's ease of use and overall performance. However, some customers have reported issues with the adhesive not holding well and the initial setup being a bit tricky. Additionally, there have been concerns regarding the brightness of the lights and some difficulties connecting to the app, with a few customers experiencing issues with the camera.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 138 reviews
  • Cons mentioned:
    Adhesive

    Rated 2 out of 5 stars

    Good when it works

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The glue came off. It doesn’t always sync with the content on the TV

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Modem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its limit due you have to use 2.4 WiFi modem otherwise perfect

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost like advertised

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still had a few issues, they were minor. Looks great. L

    I would recommend this to a friend
  • Cons mentioned:
    Camera

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started the process at 8pm finally gave up at 10pm. Pairing process is a nightmare, once paired, the camera didn’t work. Reset, pair, error notice, repeat. Will be returning

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cannot get it to sync with Apple Home

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been trying to days. I can get it to pair but thats as far as it goes. Customer support takes forever to get back. Was gonna take it back but that time has passed. Really disappointed on how hard it is to setup through the app.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      We understand there can be frustrations with setting up a product and rest assured we're always working to improve everything from the technical and the user experience perspective, so those things are only going to get better over time. If you have any specific issues, please reach out to us and our support team and on any of our socials so we can escalate this issue so we can make sure to do our best to sort that out.

  • Rated 5 out of 5 stars

    Best lights for tv

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best item recommended for everyone Lights very adorable

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Shockingly bad

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fractionally as responisve as hue despite the massive increase in zones. Full second delays frequently (its not router speeds). Worst of all, the app is just awful and hasn’t improved in the slightest over 4 years. Took 2 units and 5 days to get the lights working for more than 30 minutes without becoming unreachable and 2 of my other nanoleaf products have decided to quit working entirely without regular full resets since I added these…. Work fine if I reset the 4d and leave it unset up. I’m just done with nano. Period.

    No, I would not recommend this to a friend
    • Brand response from Nanoleaf Product Expert
      Posted .

      Thank you for taking the time to share your experience. We’re truly sorry to hear it hasn’t been a smooth one. That’s definitely not the frustration we want for our customers. We appreciate your feedback on responsiveness and the app, and we’re always working to improve. Our support team would love to troubleshoot and find a way to make things right, just reach us out on the Nanoleaf website. We appreciate you giving Nanoleaf a try and sharing your honest thoughts!

  • Rated 1 out of 5 stars

    Wouldn’t purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would give this a zero if I was able to, got it all hooked up and it wouldn’t connect to either of my apps. Ended up having to take it down and return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best purchase!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An amazing item and I am beyond happy with my purchase. Easy set up and makes watching movies even better

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are great !!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how the colors match pretty much anything playing on the tv and the way they have every color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just wow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This pairs very well with all nanoleaf items. Excellent for Disney movies or gaming. Will light up the darkest room and will enhance any room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent tv lightstrip. Not super accurate but it does the job. Plenty of feature in the app, compatibility es great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing! Im very impressed with the quality and how nice it matches the colors on the screen! 10/10 would absolutely recommend

    I would recommend this to a friend
  • Cons mentioned:
    App

    Rated 1 out of 5 stars

    Not worth it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the most hardest time resetting it to adjust the lights and have it sync with the app. Customer service of the product is not that helpful either.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Nano leaf is the best

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Nanoleaf products and Best Buy Quick fast and easy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Screen Mirror is Awesome.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nanoleaf 4-D. It's colors are bright and the screen mirroring is amazing for gaming and movies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works absolutely great. Only issue is the initial startup which was a little tricky but overall great product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Purchase!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looks awesome was very easy to install and couldn’t be happier with my purchase

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Nano Leaf Tv lights

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They’re really awesome with the tv it adds a great ambience

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once getting through the set up and calibration this product was amazing

    I would recommend this to a friend
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