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Customer Ratings & Reviews

Your price for this item is $189.00

Customer reviews

Rating 4.6 out of 5 stars with 131 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are impressed with the Inissia Espresso Machine by De'Longhi's coffee quality and ease of use, frequently praising its ability to produce great-tasting espresso and its user-friendly design. Its compact size is also a plus for many users. While some customers noted the machine can be noisy during operation and experienced minor issues with the pod dispenser, the positive feedback on the coffee quality and ease of use outweighs these concerns.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 7 Showing 121-131 of 131 reviews
  • Rated 5 out of 5 stars

    excellent nespresso machine

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value excellent machine for coffee at a great price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Good. Entry level.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this maker on sale. Worth the $30 after the gift card.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    No frother will be provided.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the espresso machine; however, do not be misled by the bait and failure to deliver on the milk frother offer. It will not be included in your offer. In reality, you will not get any satisfaction from best buy. Report filed with Colorado Attorney General regarding this misleading practice of offering something and not delivering.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Pod dispenser

    Rated 1 out of 5 stars

    Not recommend

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s jammed capsules I need to return it very bad the place for the cup too small I needed to go and buy new tiny cups very disappointed

    No, I would not recommend this to a friend
    • Brand response from DeLonghi Customer Care
      Posted .

      Hi Maryna, we are sorry to hear you had this experience with your Espresso Machine. We hope you will reach out to Nespresso directly for more assistance regarding this. They can be reached at 1-800-562-1465. Thank you. DeLonghiResponse

  • Rated 2 out of 5 stars

    Good coffee, but ..

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The container where the water goes kept leaking .. such a waste. Had to return it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product broke down just 20 days after purchase. Of course Best Buy would not take it back since it broke after the 15 day return window. Nespresso tried to fix the coffee machine which did not work after we received it back. They finally gave us a refurbished coffee machine to replace our broken new one. I wish I knew how bad this product is. Why would I pay full price for a refurbished coffee machine. Overpriced cheap junk.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    if want easy coffee then this is the one

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no brains or frills required. insert capsule pull down lever push button and let your cup fill Great variety of flavours for those who like espresso coffee.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Love!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm in love with this! Period. Definitely makes great coffee drinks and if used with the Nespresso capsules, it's even better.

    I would recommend this to a friend
  • Pros mentioned:
    Coffee quality

    Rated 5 out of 5 stars

    Amazing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes a fantastic cup of espresso. Would recommend to all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine and the manufacturer is always supportive in helping to troubleshoot issues.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work since day 1. All done by the book. No quality control. Garbage.

    No, I would not recommend this to a friend