Customers are delighted by the Nest Audio's excellent sound quality, ease of use, and impressive bass response. Many appreciate its compact size and stylish design, finding it easy to set up and integrate with the Google Assistant. However, some users have experienced issues with Bluetooth connectivity and software glitches. A lack of aux input was also noted as a drawback by some customers.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 77 Showing 1,521-1,540 of 2,018 reviews
Rated 5 out of 5 stars
Nest Audio
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Great!!! I really enjoy my nest audio. I will never live without one. Best Buy was so easy to work with and when it comes time to purchase a new television I will in all likelihood be purchasing it from Best Buy.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Wished they carried a charge instead of plugged in. Still though, works seemlessly at home with 1 google home + 2 nests. So much more responsive than asking siri anything. Considering their size, decent clarity.
Hi there, Jimmy. Thanks for your feedback about your Nest Audio, and we're sorry to hear you've experienced difficulties.
We understand how frustrating it can be when a product doesn't live up to expectations, and we sincerely apologize for the inconvenience this has caused.
We suggest trying these steps that can help improve your experience:
- For sound quality, we recommend ensuring your Nest Audio is placed away from walls and other objects that could obstruct sound. You can also adjust the equalizer settings in the Google Home app to personalize the audio experience.
- For connectivity, please check that your Nest Audio is connected to the same Wi-Fi network as your other devices, and that the network signal is strong in the area. You might also try restarting your router and Nest Audio.
- For pairing issues, it's important to follow the pairing instructions in the Google Home app carefully. If pairing still fails, please try resetting your Nest Audio to factory settings and attempt pairing again.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I have this setup next to my bedside. In hindsight i kind of prefer the nest hub to the speaker because i can never remember all the commands so having the screen to be able to do things is nice. but this gets the job done all the same
No, I would not recommend this to a friend
Rated 3 out of 5 stars
doesn't play two channels stereo over bluetooth
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Upon trying it, I realized it was playing one "channel" of the song over bluetooth. So for example, if a song breaks vocals into one channel and instrumental into another, you will not hear the song as it was intended. I noticed that the Google Home does the same thing. However over streaming service such as Spotify, both channels of the song are merged as they are played over the speaker (for a more "as intended" experience). The thing is, I like the option to play my own music rather than wifi streaming services. I thought about getting two of these to get the "full stereo experience", but really was looking for the one speaker solution so I balked at that.
Hi Chris, thanks for bringing this issue to our attention. We´re sorry to hear that you are experiencing mono sound quality issues with Nest Audio.
We may need to take a closer look at the issue you are experiencing. Please do contact our support team so we can work with you in checking what may be causing it. You may speak to any of our agents via the Google Nest help page: https://support.google.com/googlenest/gethelp
Pros mentioned:
Sound quality
Rated 5 out of 5 stars
Google making products to meet the needs of common
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Posted . Owned for 2 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This product is worth value for money with the price range google offers this
Google recently have made all products in their store affordable and carry google quality brand value
Pros:
A) Power of google home
B) Amazing Sound
C) Clarity of sound
D) Good choice of colors
Cons:
A) Inconsistent Bluetooth connectivity which keeps dropping specially with IPhone,No issues if you use android phone
This review is from Google - Nest Audio - Smart Speaker - Sky
I would recommend this to a friend
Pros mentioned:
Sound quality, Volume
Rated 5 out of 5 stars
Google speaker
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great speaker. Get it, it’s louder then previous generations
I would recommend this to a friend
Rated 2 out of 5 stars
Getting Worse by the Day!
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Posted . Owned for 4 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
They use to be good but now it can't even answer, "What is 2 + 2?". It just keeps asking random things! I'm guessing it's because the will be rolling out some paid AI that they will want everyone to pay for...because if you pay it will work, like it was supposed to when you got it normally. Just save your money. It will make you mad long before it makes you happy.
No, I would not recommend this to a friend
Brand response from Google Team
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Hey there, DusT. We’re sorry to hear your experience with the Nest Audio hasn’t been the best lately. A simple restart can resolve most issues — here’s how:
1. Disconnect the power cable from your device. 2. Reconnect the power cable.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great job Google, this is a GREAT smart speaker. I use for my wake-up alarm, I listen to music, get direction, recipes, and ask a lot of questions.
I would recommend this to a friend
Pros mentioned:
Sound quality
Rated 3 out of 5 stars
Nest Audio
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Posted . Owned for 7 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Sound is very good, however reliability of the google app is very poor. If google ever fixes the home app these speakers would be very good, until then be aware these speakers are just OK.
Hi there gmadd, thanks for sharing your experience. We’re glad to hear that you like your Nest Audio, and we apologize for some shortcomings of Google Home App.
We value your feedback as we are always looking for ways to improve our products and services. If you have any questions or concerns, feel free to contact our support team. Here’s the Google Support link: https://support.google.com/googlenest/gethelp
Rated 5 out of 5 stars
Love
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this little speaker. Keep it on my bathroom counter and play music with it daily.
I would recommend this to a friend
Rated 4 out of 5 stars
Buy on sale
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I needed to replace a speaker I was retiring and these were on sale. The audio is at best average or slightly above average. Pick one up when they are on sale for $50.
Hey Dexity, thanks for sharing your review here. We're sorry to hear that your experience with Nest Audio was less than ideal when it comes to the audio quality. You can change the audio settings of your Nest Audio in the Google Home app such as adjusting the bass and treble level to improve the performance of your device. If you need assistance with changing the settings or have additional questions, feel free to contact us on our Google Help page here: https://support.google.com/googlenest/gethelp
Pros mentioned:
Sound quality
Rated 4 out of 5 stars
Marked Improvement in Sound Quality
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I am all in for the Google Smart Speakers. I have a display or speaker in every room. When a friend complained that they missed having radio stations in their kitchen, I suggested this product. I purchased it, set it up and they couldn't be more thrilled. They like it for the radio stations, but they are learning to love it for the smarts. Also, looks good in the room and sounds great
This review is from Google - Nest Audio - Smart Speaker - Sage
I would recommend this to a friend
Rated 5 out of 5 stars
Great, if it connects.
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
We love the Google Nest, however it went offline and we haven't been able to connect it - so it is sitting idle for quite some time now.
I would recommend this to a friend
Brand response from Nest Support
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Hi NuDogD, it's great to hear that you love our Google Nest devices. We do apologize for the offline connectivity issue you are having with Nest Audio.
There are a couple of reasons that may be causing the offline issues you are experiencing with Nest Audio. Here are some recommended steps you can try that can prove to be helpful with the issue: - Check for possible congestion in your Wi-Fi network. Removing some of your connected devices can help free up some bandwidth space. You may then check to see if you will still experience the same connectivity issue. - You may also check for possible sources of interference such as the thick walls and appliances in your home. - Resetting Nest Audio is also a good idea to try out. This process will erase all data and you may need to set up your account again. To reset, check out this link: https://support.google.com/googlenest/answer/7073477