Customer Ratings & Reviews
- Model:
- GA01586-US
- SKU:
- 6428302
Rating by feature
- Value
Rating 4.6 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers are delighted by the Nest Audio's excellent sound quality, ease of use, and impressive bass response. Many appreciate its compact size and stylish design, finding it easy to set up and integrate with the Google Assistant. However, some users have experienced issues with Bluetooth connectivity and software glitches. A lack of aux input was also noted as a drawback by some customers.
This summary was generated by AI based on customer reviews.
Works well
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works well, so far so good, I’d recommend to anyone looking for a smart speaker.
I would recommend this to a friendGreat buy at $50
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sounds bigger than the space that it takes up, just wish that it could display the time
I would recommend this to a friendBrand response from Nest Support
Posted .Hi Hamonry65, thanks for sharing your views on Nest Audio. We're glad to hear that you liked the audio quality. We also appreciate your suggested feature to add a display for the clock. We'll take this information into consideration with our future designs. We hope you will keep an eye on our blog site for announcements on the latest products and features we offer: https://blog.google/
Also, if you need further support with our Nest Audio, you're more than welcome to contact us here: https://support.google.com/googlenest/gethelp
google
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had to return it its not what my cousin wanted for Christmas but if u use google a lot this will be awesome gift to have
I would recommend this to a friendDidn’t like it and returned it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the only thing that I’ve ever bought a Best Buy that I really didn’t like I seen a commercial on it and I figure while that looks pretty good let me try that because I always I love my music well first of all I couldn’t connected to any of the apps or accounts that it was linked to it didn’t play any of the music that I wanted a plain white she want it I thought that I could at least connected to YouTube I couldn’t even do that and the sound was not that great I returned it I didn’t like it it wasn’t worth the money
No, I would not recommend this to a friendMy house Loves the sounds that coming out of it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.All i can say is go buy one and you will see why i brought 5 of them
I would recommend this to a friendOkay
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I find my mini speakers more responsive than this newer and more powerful version. A bit frustrating sometimes.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there Jxgarx, thanks for sharing your feedback to let us know of your concerns with the Nest Audio, and we’re sorry to hear it’s a frustrating experience for you.
Your Nest speaker could be having trouble connecting to Google, and these simple steps may clear these issues out:
- Check your Wi-Fi network for possible congestion. Relieving some of your connected devices may help free up some bandwidth space.
- Check the distance between the Nest speaker and your router. Ensure that it is within a line of sight from your router.
- Check for wireless interference with other Wi-Fi hotspots or appliances and devices nearby.
- Restart Nest Audio and router to refresh the connection.
- Reset your Nest Audio. On the back of Nest Hub, press and hold both volume buttons together for about 10 seconds. Your Nest speaker will let you know that it's resetting.
Meanwhile, we also recommend adjusting how sensitive Google Assistant responds to the hotword “Hey Google”:
- Open the Google Home app.
- At the bottom, tap Home.
- Select your Nest Mini or the device you want to adjust.
- At the top right, tap Device settings > “Hey Google” sensitivity.
- If you don’t find “Hey Google sensitivity,” first tap Audio.
- Choose how sensitive you want Google Assistant to be when it responds to you.
- To change this setting on another device, tap Adjust more devices.
Lastly, it may also be helpful to retrain your Google Assistant to better recognize your voice. See the steps below on how to do this:
- On your phone or tablet, open the Google Home app
- At the top right, tap your Profile picture or initial and then Assistant settings and then Voice Match.
- Tap Teach your Assistant your voice again and then Retrain.
We’re always looking for ways to create a better experience, and your feedback counts. And if you’d like to reach out to us for additional assistance, you’ll find our contact details using this link: https://support.google.com/googlenest/gethelp
Google home
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Responds way better than Alexa did ! Bye girl ! lol
I would recommend this to a friendOne for my daughter
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I own 5 of them. That should tell you everything you need to know
I would recommend this to a friendToo Quiet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The volume was set to max and we could barely hear it. Returned it. The original mini nest is better.
No, I would not recommend this to a friendPerfect
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is soooo magical. More so than I imagined it would be. It has given me music back! Waited too long for this.
I would recommend this to a friendmy opinion
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.works for a row I’m very happy with it works just like it said he would
I would recommend this to a friendspeaker is not turning on anymore
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.stop working after 5 days using it, I dont know why
No, I would not recommend this to a friendBrand response from Google Team
Posted .Hi there, VivianeF. We’re sorry to hear you’ve run into some problems with the Nest Audio. We’d be glad to investigate to see what happened and get your device working again — reach out to us here: https://support.google.com/googlenest/gethelp?
Wow
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the color Goes perfect with my decor Works great
I would recommend this to a friend- Pros mentioned:Sound quality
Difficult
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy with this products and I purchased 2, very difficult to connect to WIFI. When working they sound nice.
I would recommend this to a friend Great Speaker!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great speaker and I highly recommend it!!!!
I would recommend this to a friendGreat product!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product! I would recomend this everytime. No issues found.
I would recommend this to a friendAwesome speaker
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great product that i use all the time. I would definitely recommend.
I would recommend this to a friendLove the color
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best color for my bathroom and works well with the phone.
I would recommend this to a friendHate it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this with some other Google systems, and I absolutely hate difficult to use difficult to set up
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, Filippelli74. We're sorry that your experience with the Google Nest products you purchased didn't meet your expectations. We hear your frustration and would like to provide you with the best help possible and identify the cause of these issues you’re having with your devices. Please reach out to our dedicated team of specialists on our Google Help page for immediate support here: https://support.google.com/googlenest/gethelp
Nest audio
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The device is a bit iffy. Sometimes, it will connect to your bluetooth other times it only plays generic music from apple.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hi there Blair2024, thanks for sharing your feedback. We're sorry to hear that your Nest Audio will sometimes have some connectivity issues.
To improve the Bluetooth connectivity for your Nest Audio, we recommend trying out some helpful steps below:
- Restart your Nest Audio. Unplug it and wait for 10 seconds, then plug it back in. Wait for the device to reboot, then try to ask the Assistant your question again.
- If you get these errors frequently, try to move your speaker or display closer to casting mobile phone or tablet.
- Try using another mobile phone or tablet device to see if you will encounter the same issue
- Perform a factory data reset on Nest Audio. Check on the back of your device, switch the mic off. The lights will turn orange. Press and hold the center of the Nest Audio, near the top. After 5 seconds, your device will begin the factory reset process. Continue to hold for about 10 seconds more, until a sound confirms that the device is resetting.
If the issue remains, please feel free to contact our support team so we can assist you with the issue. You may reach out to us via the Google Nest help page: https://support.google.com/googlenest/gethelp
