Customer Ratings & Reviews

I’ve used many different networking products over the years at home. The list is too lengthy to recall, but it includes pretty much all major manufacturers. In spite of claims that their networking solutions can cover a house of our size, I’ve always found areas where coverage was terrible. I’ve installed network range extenders, Powerline devices and other products, all to no avail. In 2018, I decided to bite the bullet and purchase a Mesh solution. I chose Google’s Wi-Fi. It’s now just short of two years since I installed it, and it has continued to be remarkably good. I purchased the 3-unit solution and spread them evenly throughout the house. No dead-spots at all. It even allowed me to reach my shed that sits more than 60 feet from the house. And here I am two years later upgrading to the newest Google Mesh solution – the Nest Wi-Fi. I want to clarify, however, that my getting the Nest Wi-Fi was in no way the result of problems with the Google Wi-Fi. It’s remains a great product. I got the Nest Wi-Fi because the opportunity presented itself and no other reason. The Nest Wi-Fi pack I received comes with two units: a Router and what they call a Wi-Fi Point. I could have just added these two new units into my existing Google Wi-Fi setup, which would have kept a Google Wi-Fi unit as the router, but that was not what I wanted. With the new Nest Wi-Fi router offering much greater throughput, I wanted the Nest Wi-Fi router to be my network’s formal router – not just a node on a Google Wi-Fi network, which you can do. With that as my target solution, here are the steps I undertook: • Use the Google Wi-Fi app and to run the option to blow away the existing network configuration. This is necessary if you plan to port over old Google Wi-Fi units to the new setup. If you don’t plan on doing that then just turn them off and unplug them. • I plugged the Nest Wi-Fi router into my provider’s modem and its power cable into a receptacle. • I used the Google Home app to add the Nest router as a new device and to create a new network – although named the same as my original network. • Once done, I used Google Home to add the new Nest Wi-Fi Point, followed then by adding the older Google Wi-Fi Points. The above steps only took about 15 minutes to complete. I now have a network that consists of the Nest Router as my main router, the Nest Wi-Fi Point, and two of the three original Google Wi-Fi units. Thus far it has worked great! For those of you who want to spend the time documenting and naming devices in the new Nest Mesh, I recommend making note of all your existing devices and their IP addresses and MAC addresses, and I’ll explain that in a moment. When I created the new Nest Mesh network, I named it the same as my older Google Wi-Fi network. And by keeping the password the same, all the devices on my network immediately joined the new network. I didn’t have to go to each device to individually link them to the new network. The problem I ran into was with my printers. All my desktops, laptops, and smartphones run software that need to know how the IP location of the printers. On the old network, for example, my Epson printer was at location xxx.xxx.xxx.197. On the new network, which was set up with DHCP turned on, that same printer was found at location xxx.xxx.xxx.217. In trying to print to the Epson, my print jobs failed because there was no printer at the old location. As a result, I had to determine which device was which on the new Nest Mesh. Fortunately, the Nest Mesh provided the printer’s name, thus making it easy to spot. I mentioned above that you might was to document your device MAC addresses before shutting down your old network. That’s because once the new network was up and running, I had a number of “Unknown Devices” showing. Selecting each one, all you know is each device’s IP address and its MAC address. For me, I want to know what these devices are in the event I have a problem I need to address. Full disclosure, I did not document MAC addresses before shutting down my old network and spent a good bit of time trying to identify these devices. If I had to be critical about something, however, it would be the Google Home app’s Wi-Fi interface. I use Google Home all the time, yet I had to hunt through the app to find where options were located. By contrast, I thought the older Google Wi-Fi app was more intuitive. Another issue with the lack of Ethernet ports on the Nest Wi-Fi Points. The Nest Wi-Fi Router had an Ethernet port, but not its accompanying Point. These Ethernet port come in handy when you have a device nearby that doesn’t support Wi-Fi but does support Ethernet. Or if you have a number of non-Wi-Fi devices in a common area that could be connected to the Mesh by way of a port concentrator. Since the older Google Wi-Fi units all had Ethernet ports, it seems like a step backwards not having them in the new Nest Wi-Fi Point units. On the plus side, the Nest Wi-Fi also offers the following: • It has a Guest option for allowing visiting guests access to your network • Each Nest Wi-Fi Point comes with an LED ring at the bottom to illuminate the surrounding area (very handy at night) • The Nest Wi-Fi Points includes a speaker that performs like a Google mini and responds to Okay Google commands • The Nest Wi-FI operating system includes a Family option that lets you pause internet access and create Wi-Fi access schedules for selected network users While there might be other comparable Mesh solutions on the market, I can say without pause that the Nest Wi-Fi continues to be a top-notch solution for us.

Suffers from random device disconnects. Its very frequent. Might work one day on your phone and the next it simply disconnects until you restart the system which will only fix it temporarily

Complete trash! Bought 3 systems trouble shooting the slow wifi with speeds of (50-110mbps). Finally went with a different router and problem was solved (speeds of 350-461mbps).

Not worth the $, has issues boosting signal through Plaster walls! A waste of $, had to buy repeaters & signal boosters! Sales associate not at all knowledgeable with this product!!!!!

Google Nest Wifi router has firmware issues that cause the router to reset on its own. Lately it has been resetting every 5-10 minutes. I've only had this system for 4 months, and am not impressed.

Hidden SSID - a standard security feature on every single WiFi Router on the market except for the Google Nest Wifi! I was just shocked to learn it’s not included and I could not hide my network.

We tried this set, and the signal was terrible. We finally went with Orbi tri-band mesh wifi 6 system which handles up to 4.2 Gbps.

Wasn’t at all what we were looking for. Even with the router and point running, our WiFi range wasn’t as good as just a regular old router. We returned it and went a different route.

I spent over 4 hours trying to connect the mesh system and kept giving me error messages. Finally took it back to Best Buy to realize this has been a known issue lately. Very disappointed

I had zero luck with these. Maybe if you're in a modern construction house and can keep these things close. For my 1950 SF older home, however, they were beyond worthless. They do look pretty though.

Google's Nest Mesh System is basically Wifi extenders so each pod is dependent on the main router. I replaced this system with Netgear Nighthawk routers which I like much better.

I have been using Googfle WiFi for a few year. Never had any issues and very pleased. The new Google Nest Wifi is backward compatible with the older one. A little confusing with the different apps required, Google Wifi vs Google Home. But it all works and works very well. The app is super intuitive and walks you through all the stages of set up. The new Google Nest is more rounded and has under shadow lights which give a cool effect. Even the plug is like a bubble. You know a designer was at work ! Wifi coverage is an improvement over the older series, but speed seems about the same. That is not a bad thing. Connection is constant as excellent. Google assistant works well and seems faster than the stand alone. Also, its range of hearing is better. Definitely, Google Nest is an improvement over the Google Wifi. I just wish they had not removed the Ethernet port from the mesh module.

The product seemed to greatly boost our internet signal. Unfortunately, it kept turning on randomly. It was quite a nuisance. Product returned.

Product started to fail within a year. It shot off and restarted frequently. A real pain when trying to work. Google sent me a replacement. Wonder how long that will last.

Garbage. Crashes once a week. Never gives me anywhere near my network capacity which uses 1 gig fiber. If I could still return, I would.

Don’t buy this system. Had mine for a few months and not only is it slower than my old outdated router it keeps dropping internet. I have had to do full reboots and still happening.

This is a garbage system. Currently writing this to you from my bedroom across the hall from my access point on my wireless carrier. AVOID AT ALL COSTS

The Google Nest Wifi AC2200 is an affordable wifi mesh system that has many functional features with excellent aesthetics. The easy set-up was completed in minutes using the Nest Home APP. After the set-up, I conduced speed tests in various parts of the house. The Download Speed stayed steadily around 230 Mbps, and Upload Speed topped out at 12 Mbps. It is a significant speed upgrade compared to my previous system, especially in the rear bedrooms of the house. The Nest APP has features that can help me take control of my home's internet. I can now control my child's internet access. I can now set timers so that my child will not be able to access the internet after a set time. I can now prioritize bandwidth to whatever device I need. I can also set a timer for the specific device that has the prioritized bandwidth. I can set the bandwidth from 1 hour to 4 hours. The google microphone and speaker are adequate. I recommend the Nest Wifi AC2200 to anyone who wants to upgrade their bandwidth and take control of their family's internet use.

not very good instructions and not as easy to get connected as said. tried to talk to it next day and it would not respond. like I said no good operating instructions.

I returned this Nest equipment because it would not work for some reason. I couldn’t even get through the set up process.