Customer Ratings & Reviews
- Model:
- RB-YRD540-WV-BSP
- SKU:
- 6479556
Rating by feature
- Value
Rating 4.3 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.6 out of 5 stars
Customers are saying
Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.
This summary was generated by AI based on customer reviews.
always great product
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are REALLY happy with this product we buy it a lot Size, color, and functionality we all need to contron our homes!
I would recommend this to a friendLock Looks Great, Functionality with the App - BAD
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lock works great and it looks very nice. The ability to set it up to function with the Nest app is next to impossible though, which is disappointing if you chose this specific lock because you expected it to work well with your Google system.
No, I would not recommend this to a friendBrand response from Nest Support
Posted .Hello there, ZMoneyBC. Thank you for sharing your review on Nest x Yale Lock. We're glad to hear that your lock is working great. However, we want to further improve your overall experience and want to know more about the challenges you had with using the Nest app. Please reach out to our team of dedicated specialists by visiting our Google Help 'Contact Us' page on the link below. Contact us anytime, we're here to help: https://support.google.com/googlenest/gethelp
We have one on front door and added a second on ba
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It makes entry by friends and repair or maintenance workers independent of our presence but only under authorized access.
I would recommend this to a friendIt works
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted to really love this but not exactly what I was expecting. Seems a little cheap for the price. Having a hard time with the app as well.
I would recommend this to a friendSmart Lock - Smart Idea
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product and it has enhanced our home tremendously.
I would recommend this to a friendAccess without lossing control of access
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.App not working right 5 stars. Our 5th unit for our home and property's.
I would recommend this to a friendBrand response from Nest Support
Posted .Hey there, Rawdog. Thanks for the feedback you shared, and for investing high on the Nest x Yale Lock. We hear your concern about using the app. We’re hoping you can tell us more about the challenges you have so we can learn how to provide you with a better user experience. Please get in touch with our dedicated team here for services and assistance: https://support.google.com/googlenest/gethelp
Nest lock
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like that each person can have a different code. I also like the privacy button that prevents unwanted guest.
I would recommend this to a friendefficient
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great staff,except Lady who process do not know,she goes to Jenifer {little Heavy like my Daughter) get annoyed
I would recommend this to a friendNest X Yale Lock
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Nest X Yale lock is the best lock system that i ever had.
I would recommend this to a friendGreat for every homeowner
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock has done everything I’ve needed it to do this far. I was actually out of town last week and was able to let a relative in remotely.
I would recommend this to a friendDoor lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far it works like it's supposed to it took about 30 min to install
I would recommend this to a friendGreat product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This lock alleviates having to hand out keys to everybody. You also know who is coming and going and the remote feature always works.
I would recommend this to a friendLocks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this product. It does everything as advertised. Would buy again.
I would recommend this to a friend- Cons mentioned:Connectivity
Keep losing connection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unit is about 2 foot apart but has lose connection 2 in two days Change battery 2 times now it will not talk to me.
No, I would not recommend this to a friend Works very well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had a deferent brand it was a bit loud and the looks weren’t so great. I am a firm believer of digital, no keys no worries, can’t lose a digital key. Love it
I would recommend this to a friendNest x Yale Smart lock
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this smart lock. I haven't had to carry house keys in years !!
I would recommend this to a friendLove it!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Exactly how is advertised! I would def recommend this product to anyone looking to change to a smart lock.
No, I would not recommend this to a friendGreat Smart Lock
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great item that you can control from your phone. I would recommend purchasing this item if your looking for a smart lock.
I would recommend this to a friendSlim dead bolt
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to operate. Like the slim size between door and storm door.
I would recommend this to a friendGood smart lock for google home
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pretty easy to set up. It can be a bit finnicky and randomly go offline, but hasn't been too much of an issue
I would recommend this to a friendBrand response from Nest Support
Posted .Hi justanotherreviewer, thanks for sharing your experience. We do apologize for the issues you are having with Nest x Yale Lock.
Nest x Yale Lock can't connect to your Wi-Fi directly. It relies on the Nest Connect, that came with your lock, to establish connection with your network and the Nest app. The Wi-Fi chip on your Nest x Yale Lock may be draining the batteries if it's not getting a good connection with the Nest Connect. If you're willing, we recommend bringing the Nest Connect closer to your Nest x Yale Lock. Ideally within a clear line of sight as Connect needs to be close enough to both your lock and your Wi-Fi router to maintain a wireless connection. You may then test to see if the batteries for your lock will still drain.
We may need to have a look at what may be causing the issue, if you still face the same connectivity issue, even after following the steps we shared with you. We'd love to work on improving your experience if you can reach out to us at the Google Nest Support page: https://support.google.com/googlenest/gethelp
