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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 2,889 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Perfect, easy to setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what expected from a trusted locks company and the software from nest. Exact fit on door and easy set up!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great lock. Wonderful options and features. I like that I can give someone a temporary code to enter from wherever I am. No need to leave keys.

    I would recommend this to a friend
  • Pros mentioned:
    Installation, Quality

    Rated 5 out of 5 stars

    GREAT PRODUCT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT PRODUCT, GOOD QUALITY, EASY TO INSTALL, AND FOLLOW UP

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    Works great, connection to WiFi is okay

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am rating this a 4star because the Nest Connect is troublesome without the ability to troubleshoot. Mostly a Google thing but it should be easier to troubleshoot connectivity issues.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Hi there, Mike. Thank you for posting your review about your Nest x Yale Lock. We're sorry to learn that you're experiencing some connectivity issues with the device. It's important to us that we provide you with the best help possible and identify the cause of the issue and improve on the performance of the device. Please reach out to our dedicated support team on our Google Nest Help page for immediate support: https://support.google.com/googlenest/gethelp Nest

  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Changed Our Lives

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live with a group of people that would constantly lock themselves out. My wife and children now can get into the house and I don’t have to leave work to let them in. Also with a teenager in the house I can monitor her coming and going when no one is in the house. Neighbors pet sitting while we are on vacation don’t need a key. It’s literally life changing.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Bravo Nest!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, easy setup. Works like a charm, and I haven’t experienced any outages or system failures. Very satisfied with this product. My only gripe, and it’s a stretch is how long it takes for the keypad to recognize your touch and present the digital numerics. This problem is quickly overcome by using your phone to unlock the door just prior to your arrival.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    0 regrets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If there´s a product that we use everyday and we have zero regrets in purchasing, my girlfriend and I would say this is the one. We never have to worry if we lose a key or ïf we forgot to lock the door¨ those moments are all gone and non’existent. All of our guest always ask if we like it and end up wanting one. HANDSDOWN a must have ... GADGET 1 in the house.

    I would recommend this to a friend
  • Pros mentioned:
    App integration, Quality

    Rated 5 out of 5 stars

    I love this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Nest system. The camera is clear and the app works well.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Safety First!

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this lock and connects to your phone while away, protect your home in this crazy world!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is excellent for rental houses. I have an investment property that we use this for and it allows for us to easily let in workers when needed without having to be there. It also allows for us to easily manage tenant turnover without having to deal with physical keys

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Looking Lock, Easy install and setup

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and connect to wife. The lock comes with the required Nest Connect that allows you to connect to wifi. Setting up both is extremely fast and easy. Programming the lock is easy with the included directions or by using the Nest app.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yale google nest smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that it works with the same app as google nest. I had someone install it for me. Took him a while. It was not geek squad. But he install home monitoring devices for a living. Did all my camera etc. so I just say that to say. If you plan on doing it yourself. Give yourself a few hours. Cause it took him close to an hour maybe. But it fits my door perfectly. And works great. I can unlock my door from anywhere now on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this purchase. This is the third one we purchased for our short term rental. Once installed, setting up codes for guests is so easy. Thinking of buying one for our own home.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Works great

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemless connection with nest app and google system, easy install, overall very happy with the quality of materials. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Quality

    Rated 5 out of 5 stars

    Great smart lock

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use Good quality smart door and it looks great

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Stay secured with Nest x Yale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product, however it was slightly sensitive to install and requires a well prepared door. Once installed the keypad is secure and intuitive to use!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works seamlessly with google. From box to set up and working in about 15 minutes. One of the best iot devices i have, because i never think about it. It just works.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Installation

    Rated 5 out of 5 stars

    Easy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and install. This is my favorite so far

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    No more keys to get lost

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fairly simple to install and easy to set up. The ability to unlock your door from your phone makes it a breeze getting in your house when you're drunk at 2:00 am. No more fumbling with keys! Taking a trip out of town and need to let someone in to take care of your pets? Give them their own access code instead of hiding a key under the mat.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great Investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, looks amazing and super happy about this purchase!

    I would recommend this to a friend
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