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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 2890 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers recognize the Smart Lock Wi-Fi Replacement Deadbolt as user-friendly, easy to install, and a secure option for home security. The app integration, quality build, responsive keypad, good battery life, compatibility with smart home systems, and appealing design are also appreciated. However, some customers have reported connectivity issues and limitations with voice control functionality.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 2,889 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my door lock. I can open my door from my car or even have it lock if I’m away, on it’s own. Has taken carrying groceries into the house to a whole new ease. I love it! Can also lock my door if I forget and am already in bed.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great product and easy to set up!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy instruction videos and met our needs. I don't have to worry about losing my keys! One thing I would point out is that it's not smudge proof... I saw our fingerprint traces, so we gotta be careful about that! One note, this is not compatible with Alexa!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works Great, Setup needs improvement

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look of this smart lock and using my pixel watch to lock/unlock the door is super convenient. Setup wasn't that great though. Everything installed perfectly but it apparently has trouble connecting to a wifi network that uses strong security. It took me a lot of searching to find that out. So I connected it to my hotspot instead for the setup and then joined it to my wifi network once it was added to my nest app.

    I would recommend this to a friend
    • Brand response from Nest Support
      Posted .

      Good day, Darrell! Thanks for your review, and we're thrilled you love the design and the convenience of controlling your Nest x Yale Lock with your Pixel Watch. We apologize for the difficulties you encountered during setup, but we appreciate you figuring out a workaround. We want to assure you that our smart lock is fully compatible with strong Wi-Fi security protocols. However, it's possible occasional connection issues can occur due to various factors. We're constantly working on improving our products and documentation to make the setup process smoother.

      We trust that you’re getting the most benefits out of your experience with the device. If help around the features or performance of the lock is required, you’ll find us ready to help you here: https://support.google.com/googlenest/gethelp Nest

  • Rated 5 out of 5 stars

    Amazing lock!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to use and I love how it locks on its own after 5 minutes. Everyone in my household has their own pin.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Attractive and works,

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cool lock and I'm happy to have it. I find that I cannot unlock it unless I use the Nest app - it _appears_ that the Google Home app will unlock it, but it never works! Nevertheless, it's cool and attractive, and was easy to install.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    all I'm going to buy are nest products now

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it so much. All of my home digital products are going to be nest products. My kids use the keypad when they get home from school and we just love it and especially that I can monitor it from my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Real smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my schalge connect with nest yale. its compatible with all nest devices and google home app. i am controlling all my smart home iot devices thru google home. you cannot control the yale using ur voice due to security reason which is good. Installation process is extremely simple. max 10 mins to replace ur old lock and install/ setup yale.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Smart Lock makes life easier!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This lock was pretty easy to install, and works like a charm! Love being upstairs and being able to check if my door is locked! Also love leaving for my morning walk and not having to take a key!

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes life so easy and convenient! Don’t have to carry keys everywhere and can still be secure.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, a little difficult to install but it has all the instructions

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    It does it’s job

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well.. it’s a deadbolt and it locks as advertised. I’m just buying extras for my other doors. I am able to connect it to my google nest hub very easily as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy and good to look at

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This smart door lock is a really nice addition to any smart home. It wasn't too difficult to install and is easy to use even if away from home.

    I would recommend this to a friend
  • Pros mentioned:
    Security

    Rated 5 out of 5 stars

    No Keys Required!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love this lock! I hate having to carry stuff in my pockets and I am really into the smart house gadgets. With this new smart lock I don't even need to carry my keys anymore. Just input the code or use my smartphone and DONE!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome Lock!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product! I love that I can lock/unlock my home from my cell phone, and be required to enter in a code (rather than a key) to unlock it. It is very easy to set up and use. Definitley recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great Lock

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t crazy about buying this at first because it was digital and anything could happen to it. Since I’ve installed it, my kids no longer have to call me because they forgot their key. Great Buy and would definitely recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection confection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent lock I have no complaints and especially now that the WiFi connection is included rather than having to go through Yale to purchase the piece separately

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great use for our family!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was the best decision we made for our home and family! It’s really easy to install and use. There are some nice features in this product especially having different code for different family members and friends.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice smart lock

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best products we have purchased. The smart lock is so sophisticated to use everyone loves it

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Game changer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We use Google Nest for everything in our home. This was a no brainer to add. So easy to install and no issues. The price is steep, but it's a great product.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent Digital Door Lock

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worry about forgetting your keys again! Easy to use digital door lock, with ability to check status from your phone, lock/unlock remotely, and issue different codes to different people for access.

    I would recommend this to a friend
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