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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4430 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.7 out of 5 stars

  • Range

    Rating 4.9 out of 5 stars

  • Signal Strength

    Rating 4.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers love the AC1200 Dual-Band Wi-Fi 5 Router for its ease of use, performance, and range. Many appreciate the value for the price and the strong signal it provides, making setup simple and quick. While some experienced issues with Wi-Fi reliability and size, the positive feedback on performance and ease of use outweighs these concerns. Overall, customers find it provides great coverage.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 4,430 reviews
  • Rated 1 out of 5 stars

    Router

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worse product. Daily internet drops and horrible. We are not using this product. With in 6 months it was failed to work

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Murali,

      Thank you for your review. We understand that you have been having a difficult time with the product lately and we would like to look into some of the support opportunities that we have available. Your product comes with a one-year warranty and 90 days of complimentary tech support. If you need further assistance, you can visit Netgear. com/support to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources.

      Thank you.

  • Rated 1 out of 5 stars

    Does not work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent over 2 hours to get this to work with my Charter modem and my home pc. Did everything according to the instructions but could not get my October to connect to it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Great Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great router but set up was a little difficult. Had to contact manufacturer & found out through trial & error with agent that initiation sequence was out of order.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Waste of time and money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a complete waste of time and money ... their customer service sucks too don't buy it ... lucky u had geek squad on it so I got a replacement

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not work for me. Got it thinking the best buy sales associate had me reassure d. Completely wrong and did not work properly.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    NETGEAR - AC1200 Dual-Band Wi-Fi Router - Multi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Salesperson sold me an completely unnecessary product, even though I gave him complete information as to what I needed. Ended up returning

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Awful I have worse wifi than a much cheaper one

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed i spent around 100 bucks thinking i would have a better router its totally worse.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible Router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this a couple weeks and stopped working, also horrible customer server experience trying to re-configure the issue.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Never worked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had connection, you had to set it up on a table or something to make it work and even like that was a poor connection.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to BestBuy to buy and return three of these things. Not only are they junk, but so is customer service.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cant get it to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried and I know how to work these thing I have professional help from netgear and still wont work.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stopped working after a year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router stopped working after a year, nit recommended buy a google router instead with double the speeds

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product has horrible connection capability. I literally have to be in the same room of my small apartment to connect

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    had huges net satilite nothing works on huges net satellite cant download so i dont know stay away from hughes net satellite

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Piece of garbage. Keeps cutting out

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a piece of garbage. It keeps cutting out and coming back in. Impossible to play music.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    not worht the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the router didn't perform as advertised. I wouldn't recommend this product.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Set'up is too complicated. The salesman led me to believe it eas simple and they did not have what I came for.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Meh

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This router had unreliable speeds and connections. I'd really suggest spending a little more and getting a nighthawk.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    tech support bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it still not working correctly, after 51/2 hours with tech support can not connect with my Lap top or pad

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Didn't last

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lasted 18 months. At least that's what Cox said when my internet stopped working.

    No, I would not recommend this to a friend
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