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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 2258 reviews

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Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are positive about the AC1600 Dual-Band Wi-Fi 5 Router's ease of use, range, performance, and signal strength, with many praising its simple setup and reliable connection. They also appreciate the router's coverage and value for the price. However, some customers reported issues with maintaining a consistent connection and experienced compatibility problems with certain devices. A few users mentioned occasional lag, though this was not a widespread concern.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 108 Showing 2,141-2,160 of 2,258 reviews
  • Rated 3 out of 5 stars

    Hard getting used to

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item didn't function well at first and took a long time before wifi connection was made with my laptop.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    not sure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this and planned to use as my new router but decided to go with a one in all router instead

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It'll do

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It'll do the job, but it doesn't have the range that my Netgear 600 had. And I haven't seen any change in speed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was poor quality with equal results. I wouldn't suggest unless you have lots of time in your hands

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    It quit working!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 2-3 weeks it quit working! I had great internet service until one day the router quit working!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Does not have the range that I was expecting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this router with the intent to extend my wi fi range. It did not work out as planned.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    so far good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good option for the price. easy set up just in a few minutes .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Great router

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent router, and it was on sale when I bought it. It has been working great.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 1 out of 5 stars

    Died in a week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Router setup was quick and easy. Worked great for a week. Then it just died. Resetting didn't make any difference. Returned easily back to Beat Buy. Back to researching.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to set up the parental control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great but is so hard to set up the app to control the parental control

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not getting the output performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought it would improve the service. Like to use serve real devices at once.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Expensive and Weak Signal Strength

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own several Netgear routers and this one was too expense for its capabilities. Feature wise it was fine but signal strength was weak compared to other models I have had and the cost was way too much for what I got. I would rather have gone with the model I purchased last year which was a little cheaper and has great range.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is not working very well for us. The wifi cuts in and out all the time!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    No problems with product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never had a problem with this product. As of today it still works

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Performance not as good as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Range not enough for a large house. My older dLink router has better range than this one

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Sucks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product sucks and old people can't even use it my mom had a hard time

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to be reset every other day

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear needs to step up their game. This device and many other device need to be reset every other day or else the WiFi speeds bogs down from 100MB to 2MB and once the device is restarted, you'll be back at the 100MB speed test mark. It's highly annoying to having to reset that frequently.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good wifi router for home use and allowed me to use several devices at once.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It's okay

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I works okay not that powerful if you live in a 3 apartment house

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Works great, easy to setup and gives me more cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Please make sure any exterior hoses are unscrewed from the bib. Thank you

    I would recommend this to a friend
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