Customer Ratings & Reviews
- Model:
- R6400-100NAS
- |
- SKU:
- 9054017
Customer reviews
Rating 4.6 out of 5 stars with 13629 reviews
(13,629 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.4
Rating 4.4 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are pleased with the AC1750 Dual-Band Wi-Fi 5 Router's ease of use, range, and performance, frequently citing its straightforward setup and strong signal. Many appreciate the router's reliable coverage and its suitability for streaming. While some find the router's size a bit large, the majority of negative feedback focuses on minor issues such as occasional lag and bright lights.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Speed
Rated 4 out of 5 stars
Improve usage of devices
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great upgrade for use of devices needing Wi-Fi. Improvement in wait time for tablet access
I would recommend this to a friend Rated 4 out of 5 stars
Great router for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We have a 2-story home and the coverage is amazing. There are no dead zones anywhere in the house.
I would recommend this to a friendRated 4 out of 5 stars
Pretty good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using this for a while now and it the only reason why it's not 5 stars is because I was hoping for a little better distance. It reaches to my bedroom from the office but drops off speed quite a bit. It is through a couple of walls and about 40-50 ft away. It's not a big deal to me but if it was a little stronger then it would be 5. The 5 Ghz doesn't go very far at all vs the 2.4 but that is not the routers fault. Overall it's a good product and I'm satisfied with it.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Easy set up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very easy set up. Directions were easy to follow. I would definitely recommend this to everyone
I would recommend this to a friend Rated 5 out of 5 stars
Great Router, Easy Set-Up
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good router, able to push coverage to multiple devices.
I would recommend this to a friend- Pros mentioned:Speed
Rated 5 out of 5 stars
Top of the line
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best router I have ever had. It is fast and I have not had to restart it since I set it up.
I would recommend this to a friend - Pros mentioned:Performance
Rated 4 out of 5 stars
does the job
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything works as it should, its the only router I've ever bought.
I would recommend this to a friend - Pros mentioned:Speed
Rated 5 out of 5 stars
Awesome router
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great router works great and is super fast supports all systems computers and phones with no lag
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Wifi
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect and works for the entire house!! Great upgrade
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
great item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.had it for awhile , no hiccups. nothing to complain about it. does the job.
I would recommend this to a friend - Pros mentioned:Speed
Rated 1 out of 5 stars
Defective after less than a year.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Router was working fine for the first couple months, and was receiving my advertised ISP speeds (300mbps over 5ghz wifi). However after 5 months my wifi speeds began bogging down for no apparent reason. It has now gotten to the point where it is rare that I get over 30mbps down over wifi AND the router continuously crashes and requires a restart every other day. Have tested my connection with a different router and speeds are perfectly fine. After hours spent troubleshooting, factory resetting, downgrading the firmware, and following Netgear community threads, I eventually came to the conclusion that a hardware issue was more than likely the cause of my issues. Their online support page states that you can RMA a device if you've purchased the product within the past year - but you only have 60 days of free support after you've purchased?? Netgear support was less than helpful and advised me I'd need to purchase a $120 support plan to get assistance which is more money than this router is worth.. why would I have to give you money just for you to tell me my router is defective? Will not be purchasing any other Netgear products moving forward.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Nathan,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/000061716/How-can-I-troubleshoot-my-NETGEAR-router
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at NetgearTeam@netgear.com for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
- Pros mentioned:Signal strength
Rated 4 out of 5 stars
Worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This wifi router amplified our signal inside the house. Worth the money to invest in a good router.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Work great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super easy to install and works great. Price wasn't bad either!
I would recommend this to a friend - Pros mentioned:Range
Rated 5 out of 5 stars
Excellent router
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This router works so well I'm pretty sure you can get Wi-Fi from space
I would recommend this to a friend - Pros mentioned:Performance
Rated 5 out of 5 stars
Works well
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has worked as it is supposed to for the month and a half I have had it.
I would recommend this to a friend Rated 5 out of 5 stars
Best router I've tested
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've tested all the high end routers and this one has been the best for it's price.
I would recommend this to a friend- Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great modem
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up and install. Download speeds are great, it handles the streaming that we do.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
It was good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this item and it turned out good easy to put together
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was easy to set up, had it up and going in 15 minutes.
I would recommend this to a friend - Pros mentioned:Ease of use
Rated 5 out of 5 stars
Works Great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Very easy and straight forward setup.
I would recommend this to a friend