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Customer Ratings & Reviews

Your price for this item is $49.99

Customer reviews

Rating 3.8 out of 5 stars with 323 reviews

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  • Ease of Use

    Rating 3.8 out of 5 stars

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80%would recommend to a friend

Customers are saying

Customers consistently note the ease of use and streaming capabilities as significant strengths, frequently praising the device's setup and picture quality. However, many express concerns regarding the remote control's responsiveness and occasional performance issues, including slowdowns and connection problems. Some also mention the interface could be improved for better user experience.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 323 reviews
  • Pros mentioned:
    Price, Setup
    Cons mentioned:
    Speed

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and is about half the price of a Roku box. Set up was about 5 minutes. Only complaint is that it runs kind of slow.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Price, Streaming

    Rated 5 out of 5 stars

    Everything you need for smart tv capability

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Setup can be a little tedious because there are several updates in the beginning but this will always be up to date with the apps technology. I live this thing. I fire up nexflix in moments and it streams well in hidef. I can use my smart phone to control it and it is a fraction of the price of roku. I was concerned running it through wifi but it is fine though if you can plug it in to a router, these types of things are always better that way. I have an xbox one and the streaming is just as good. Watch out for em

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as an alternative to my Roku player that had stopped working. I absolutely loved my Roku, but this was half the price do figured I'd give it a try. It has the same basic functionalities as my Roku does, but is not as easy to use. I cannot find the Amazon Prime channel, but that may be just a matter of adding the channel. Haven't had the opportunity to try yet. Streams Netflix as well as, or even better than the Roku, but the interface isn't as simple. But for half the price, definitely worth it! $40 turns your TV into a smart TV, what more can I say?

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 3 out of 5 stars

    I wouldn't use as primary streamer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works fine for the secondary entertainment room. netflix, hulu plus, and youtube are what we use it for. Sometimes I have to re enter info for accounts which is a little inconvenient, but it works.

    I would recommend this to a friend
  • Cons mentioned:
    Speed

    Rated 2 out of 5 stars

    Internet only, no network streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product if using Netflix or Hulu. But it does not work well with Youtube because of the not so user friendly interface. It also does not allow access to anything on my network. It takes a long time to respond to the controller and takes about 20-30 seconds to load a video even when hardwired with Cat 6 on a Gigabit network. Worth the price of three months of Netflix but not a dime more!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good value for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased 2 roku streaming players that I've been very happy with and was shopping for a 3rd when I came across the NETGEAR NeoTV Streaming Player. Because of the price I decided to give this product a try as it cost significantly less than the roku. I've been happy with the NeoTV player and satisfied with my purchase. It doesn't have all the same channels as the roku does, so you will want to verify that it has the channels you want before you buy it. For example, it doesn't have the Amazon prime channel (as of the time of this review). It does have a YouTube channel, which I believe the roku doesn't have yet (at the time of this review). It was relatively easy to set up and get started. I recommend this product to anyone who would like to have a decent streaming device for less than the price of a roku. I would purchase this item again if the need arose.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Easy to use streaming player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really great streaming player. Its very easy to set up and use. I would recommend this for a beginner.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Picture quality

    Rated 4 out of 5 stars

    Cool little streaming player

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This video streaming player is fantastic for the money. It was extremely easy to set up and use, and the picture quality is good. Sometimes with video streaming players, the picture on the TV turns out fuzzy. The picture with this player is clear.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Streaming

    Rated 4 out of 5 stars

    works great for Netflix streaming

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried a more expensive product but it didnt work well. Then I found this product...easily sets up, tells you when time to update. Great product for streaming Netflix. This was a good choice!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty Solid - minor annoyances.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good unit overall and it comes with everything needed to set up on PS3 or Xbox 360. Video quality is really good and the logo overlay is nice. Once the hardware is setup, the software is easy to use and uploads to youtube are a snap. The initial setup is kind of a pain and once I disconnect my laptop the video passthrough stops working. I basically have to set the video output on the ps3 back to the HDMI and disconnect the PVR completely which means I have to set everything back up when I want to record another video. Wouldn't be an issue if I had a computer hooked up all the time but thats not doable for me at this point.

    I would recommend this to a friend
  • Pros mentioned:
    Price
    Cons mentioned:
    Remote control, Speed

    Rated 3 out of 5 stars

    Very basic. Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for the price. Very slow to load and not a user friendly remote.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Smaller than expected. I didn't like the fact that it wouldn't connect at first because my internet box was upstairs. It's very convenient and it makes it easy for people who do not want to spend extra money on a smart tv or dvd blu ray player with these capabilities. I got it on sale so that was a plus but I think it would be worth the regular price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Good accessory for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I was purchasing my 50" TV, I was originally looking at the Smart TVs. The salesman directed me toward this Netgear NeoTV Streaming Player as I'm not a heavy streaming user. I primarily wanted something for Netflix, Pandora, and maybe some YouTube. The box was easy to set up, even considering having to use the curser instead of a keyboard to enter account information. I haven't had the opportunity to play with many of the the available apps yet, but so far, so good!

    I would recommend this to a friend
  • Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What you get for the money is solid. I have a Roku 2 XD also and this was almost half the price. The channels are similar but the Roku has a few extras. Setting up the NeoTV proved to be harder than the Roku and the remote has a lot to do with it. I found the remote difficult to use and made a slightly difficult setup much harder. The NeoTV has proven to take too long to connect to the network at times too.

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Aspect issues on some Netflix streams...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad box to smarten up your TV, but when watching some shows it changes the aspect, zooming in and out randomly. Not on many shows but definitely on some. Couldn't figure out how to browse the internet, but didn't really spend much time with the book, so maybe its me, or maybe its not compatible. I bought it to stream Netflix and it works for that.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for a beginner.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is small, compact, easy to set up & does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great for streaming directly to my TV!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was very easy for me to set up. It streams Netflix, Hulu, You Tube and Pandora which is all I need. It doesn't offer the 100+ other options offered by higher priced models. HDMI cable not included. I guess this is typical, but my salesperson didn't advise me I needed additional parts to setup. Also, the cables are ridiculously priced in store. I ordered my cable online so had to wait several days before I was able to use the Neo TV.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    ease of use, neat gadget

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to set up, inexspensive, compact. neat little gadget. no more mailing dvds lol

    I would recommend this to a friend
  • Pros mentioned:
    Streaming
    Cons mentioned:
    Remote control

    Rated 3 out of 5 stars

    works good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well for netflix,YouTube,and Pandora. But i cant get the Facebook to work. And the remote really sucks.you have to keep pressing the button to select a feature most of the time it doesnt want to work.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Doesn't work with satellite Internet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There was nothing wrong with the device, but it doesn't work with satellite internet. The Internet is too slow for streaming video to our TV. Best Buy immediately gave us a refund on our purchase. It wouldn't have mattered what device we used, the result would be the same. The Netgear NeoTV was very compact, easy to set up, and easy to operate.

    I would recommend this to a friend
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