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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 1418 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the Nighthawk AX6000 Wi-Fi 6 Router's speed, performance, ease of use, range, setup, coverage, signal strength, and user-friendly app. Many also appreciate the added security features. However, some customers have reported connection issues and find the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 51 Showing 1,001-1,020 of 1,418 reviews
  • Rated 5 out of 5 stars

    Excellent range and great mobile app

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything you need it to do. I see the WiFi signal dip every once in a while but interference is normal when you are in a city.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tri band router

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used this system to replace a setup fried by nearby lightning strike. Easy to setup with Orbi 4200 mesh system. works great.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete waste of money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem is slower than our old Netgear. We upgraded to the best thinking things would work better but we were completely wrong. We've spent a ridiculous amount of hours talking to xfinity over the last 5 weeks since we purchased this modem but it only seems to get worse with constant buffering and several hours daily without internet even though there are no outages. Netgear used to be a trusted, reliable company but this modem is total junk.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Saved my internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a huge issue with spectrum router. Switched to netgear and it solved my problem instantly. Literally was back and fourth for 4 months dealing with spectrum. Don’t do that, save yourself the monthly rental cost and invest in this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than Cox junk. Well atleast I know why they call um Cox. I'd definitely recommend this nighthawk cable modem. I'd recommend the entire nighthawk ensemble, router and network extender they all work perfect together.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good system - Bad warranty replacement

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system when it worked. Purchased DEC 2021, completely died on June 2022. Had a dedicated fan to keep it cool. Worked like a champ until it simply went out.. Still under 1 yr warranty, but outside of their 90 day premium Phone Support. So everything I do must be through the website. *BE ADVISED* - if you do not respond to their emails or upload new data, they will close your case within 7 days. I went out of town and came to back to find a final email- 'we agree it should be replaced, pls send in picture of Serial# (had that on day1) and purchase receipt (sent that on day 10). I missed the 7 day deadline and found it closed.. Had to call in and get a new Case # opened. It is now July 23rd and Netgear is just now agreeing to send me a replacement. But wait ! they have none in stock so I have to wait now... how long will this take now?

    I would recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Iron,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to [email protected], and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Buy it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, very happy with my purchase. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and has improved our internet experience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the competition!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from an Arris Surfboard. The Arris kept disconnecting a wired device. This Nighthawk was expensive but is rock solid!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Nighthawk is a bad choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over priced and poor performance. Router stopped working after 16 months. For $500 i expected this to last much longer than this. Support from the manufacturer was poor. Ivwill not wver purchase a nighthawk again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Too good but not for Xfinity users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good modem combo but if your internet provider is Xfinity they will block your signal and you can’t experience the potential of this device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product plus the features look very nice in my man cave.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk Netgear

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi network Nighthawk better than what I expected!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi 6ax no lags or drops

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No probs. So far and big improvements on my network but im coming from a wifi 4 N router so its only natural that i give 5star not experiencing The wifi 5 AC. I usually skip a generation before upgrading

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    works as advertised. Set up was Ok, not quite as easy as they said. Need a "smart phone" for set up , otherwise almost impossible to do.

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 3 out of 5 stars

    Junk

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Junk it looses connection all the time. Save your money and buy better

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Fraudulent,

      Thank you for your feedback on the CAX80 Nighthawk modem router. We would like to work with your on the disconnection issue you have experienced. Please email us at [email protected] with your phone number and time zone.

      Thank you

  • Rated 4 out of 5 stars

    pretty good,

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a bit laggy when you go to 2nd floor, but overall connection is good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Increased WiFi speed.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My old modem/router items just weren't cutting it any more. No my WiFi, especially, is better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gamer's dealight

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my Comcast modem. If you a gamer and or perhaps have more than 10 devices simutaniously running, then this is a must have.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Buyers... do your homework on this product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great specs but not much better than WiFi 5 models. You don't get the advertised WPA3 security protocol and it seems that every 2 months you have to power off completely to get it back to normal. You also have to shed another 50.00 for extended warranty . For this product I highly recommend it unless your happy to have a useless brick at the end of one year.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Falcon4263,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you https://kb.netgear.com/27322/Troubleshooting-internet-connectivity-issues-for-NETGEAR-cable-modem-router

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

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