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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 1418 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the Nighthawk AX6000 Wi-Fi 6 Router's speed, performance, ease of use, range, setup, coverage, signal strength, and user-friendly app. Many also appreciate the added security features. However, some customers have reported connection issues and find the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 52 Showing 1,021-1,040 of 1,418 reviews
  • Rated 5 out of 5 stars

    Game changer!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated the price but worth every dollar. I can stream and do avid gaming without my other family members being effected in the household.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nighthawk Worldwide

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never realized how the nighthawk has a combination that's worth purchasing it.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Didnt last 6 mo months. Just died one night.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didnt even last 6 months. Im pretty upset that a unit that costs so much didnt even last 1 year. I would not recommend this product. It just died without warning at 2am and the app was saying its the coax cable. So i dug out my older unit that we ran for several years and it too is a netgear combo modem/router and it still works. Quality has gone way downhill from previous models. Really disappointed. Was working fine, then all lights went out except power indicator. Tried unplugging to reset, tried factory reset, doesn't do anything. Total crap. It was fine for the last 5 months, but now just a $500 paperweight. Range was mediocre at best in our small 2 story 960 sq ft house, had to use a range extender to get the signal to the master bedroom upstairs. Set up was so so. Overall would def NOT recommend for price point for lifespan. Never pushed full speeds no matter what specifications were set too. Just crap.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Bittrswe3t,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. All NETGEAR products come with a 1 year hardware replacement warranty, and if your CAX80 is defective or has failed NETGEAR Support will be happy to help you with this, and issue an RMA replacement if necessary. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.

      Regards,
      NETGEAR Team

  • Rated 2 out of 5 stars

    Returning - not nearly as fast as advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a 3 year old Netgear CM1000 modem and an ASUS AC3100 router. I was getting pretty decent speeds with my Cox gigablast - 950 or so wired and 400ish on 5G but I thought I should be getting more since I was paying for 1000. This modem/router looked like it could accomplish that. It didn’t. I actually got slower speeds. And because of the setup I have I had to place it close to my LG SN11nrg sound bar and that messed up the connection to the rear speakers (known issue). I’m returning this. Already reverted back to my old setup and enjoying the speeds that I once thought were slow along with Dolby Atmos surround sound. On the plus side I was very pleasantly surprised with Cox cable’s customer service. They were able to get this modem online quickly and also helped me revert back to my old one quickly as well. PS: The setup was incredibly simple so any reviews saying otherwise must be written by people who are technically challenged or had a bad experience with their cable company.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi MesaTK,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Pros mentioned:
    Speed

    Rated 1 out of 5 stars

    Might Die When Warranty Expires

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I want to give a good review, but this thing died on me in month 14, past the warranty. And I confirmed it’s dead, it’s not the service provider. Can’t even log into it with a direct cable. When I first got it, it blocked my company VPN and it actually required the NETGEAR helpful to write me my own beta firmware update to resolve. That took two months, but kudos to them for figuring it out. But beyond the warranty and free support periods all I have now is an expensive brick. I hope this doesn’t happen to you. It worked great before it broke.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent modem - works with Xfinity internet

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased modem to replace rental from Xfinity. I have 600 Mb account and it works fine. Easy to install and connect.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome buy

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wi-Fi range and connection is awesome. No more lagging from my kids playing video games or movies from their devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, many devices streaming and gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than my Last Modem

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had a different modem that I had purchased and it needed restarted every day. Netgear has made a quality product that dishes speed to my needy household of users. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One Network

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best all in one network hardware I have used. Never had any issues with it; no disconnects, failures, etc.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router challenged

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install customer service was great so impressed purchased the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No dropped signals

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No dropped signals. So far so good. Was pricey but hoping it lasts

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not what I expected.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this Modem/Router for the great reviews, but I was very disappointed after install. My previous xfinity modem was getting speeds of over 400mbps on wifi. Installed this netgear nighthawk ax6000 and after 2 days of calling and adjusting settings the best speed was 105mbps. 5g kept dropping every 2 minutes and you couldn't reconnect to it. The app used to install this needs a lot of work, it kept asking me to log in every 30 seconds. At the end I ended up calling Xfinity back to continue leasing the modem, and to my surprise they upgraded my speed and modem at no extra cost, now my Wifi speeds are over 600mbps. I returned the nighthawk to Bestbuy.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I bought this model!. Router offers great distance

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. The installation was very easy. Just had to plug it, download the app, follow the instructions and call my internet service provider.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handles my high speed internet well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually purchase Netgear for my internet needs. This one works great just like the others I've had. Good router.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Speeds

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if it's my router or my internet but not getting the speeds I'm paying for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Netgear nighthawk product line is always great. This hardware is bo different if you have cox and want to save and have a better wifi and all around better internet connection us this

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Router for internet

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is very very good . I like it . I recommend for everyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product on it's own but when combined with a powerful router can't be beat.

    I would recommend this to a friend
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