Customer Ratings & Reviews
- Model:
- CAX80-100NAS
- |
- SKU:
- 6398057
Customer reviews
Rating 4.3 out of 5 stars with 1434 reviews
(1,434 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Nighthawk AX6000 Wi-Fi 6 Router's speed, performance, and ease of use. Many appreciate the simple setup process and the wide range of coverage it provides. However, some customers have reported issues with dropped connections, and others feel the price is a bit high.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Awesome buy
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wi-Fi range and connection is awesome. No more lagging from my kids playing video games or movies from their devices.
I would recommend this to a friendRated 5 out of 5 stars
All in One Network
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is probably the best all in one network hardware I have used. Never had any issues with it; no disconnects, failures, etc.
I would recommend this to a friendRated 2 out of 5 stars
Not what I expected.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this Modem/Router for the great reviews, but I was very disappointed after install. My previous xfinity modem was getting speeds of over 400mbps on wifi. Installed this netgear nighthawk ax6000 and after 2 days of calling and adjusting settings the best speed was 105mbps. 5g kept dropping every 2 minutes and you couldn't reconnect to it. The app used to install this needs a lot of work, it kept asking me to log in every 30 seconds. At the end I ended up calling Xfinity back to continue leasing the modem, and to my surprise they upgraded my speed and modem at no extra cost, now my Wifi speeds are over 600mbps. I returned the nighthawk to Bestbuy.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Viper,
We're sorry to hear that you had problems with your CAX80 and have already returned it. For the issues you were experiencing, we recommend a few troubleshooting resources for both connectivity and wireless network issues: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network?language=en_US, and also: https://kb.netgear.com/13266/How-can-I-troubleshoot-connection-issues?language=en_US.
If you decide to repurchase the CAX80 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://www.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Great!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. The installation was very easy. Just had to plug it, download the app, follow the instructions and call my internet service provider.
I would recommend this to a friendRated 5 out of 5 stars
Router challenged
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to install customer service was great so impressed purchased the warranty.
I would recommend this to a friendRated 5 out of 5 stars
Yes
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, many devices streaming and gaming.
I would recommend this to a friendRated 4 out of 5 stars
Speeds
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not sure if it's my router or my internet but not getting the speeds I'm paying for.
I would recommend this to a friendRated 5 out of 5 stars
Great work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Netgear nighthawk product line is always great. This hardware is bo different if you have cox and want to save and have a better wifi and all around better internet connection us this
I would recommend this to a friendRated 5 out of 5 stars
No dropped signals
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No dropped signals. So far so good. Was pricey but hoping it lasts
I would recommend this to a friendRated 5 out of 5 stars
Handles my high speed internet well
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I usually purchase Netgear for my internet needs. This one works great just like the others I've had. Good router.
I would recommend this to a friendRated 3 out of 5 stars
Decent Modem, not without its quirks
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This modem is generally stable, but does require rebooting every now and then when the 5g radio stops working. A word of caution, this device continuously reboots during an ISP outage, so if your internet goes out even devices that work without internet connectivity but that rely on wifi/ethernet connectivity do not work.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Andy,
We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”
Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 2 out of 5 stars
Poor Service - Store is a total mess
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered product that is in stock but won't be ready for a week. This is very poor service.
I would recommend this to a friendRated 4 out of 5 stars
Great looking
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far good ....great customer service...... will save alot of money over time
I would recommend this to a friendRated 5 out of 5 stars
Great buy
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Glad I bought this model!. Router offers great distance
I would recommend this to a friendRated 5 out of 5 stars
So far it’s great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We’ve only been using it for a month, but so far it appears to be working great. Little issue getting it set up because of our internet provider, but got it fixed after calling.
I would recommend this to a friendRated 5 out of 5 stars
Good Buy
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product on it's own but when combined with a powerful router can't be beat.
I would recommend this to a friendRated 5 out of 5 stars
Router for internet
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product is very very good . I like it . I recommend for everyone
I would recommend this to a friend- Cons mentioned:Connection
Rated 1 out of 5 stars
With high prices come higher disappointments
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this modem/router combo but it didnt deliver. From day one I had issues activating it, then after it was active the speeds were not registering properly, then came the intermittent connection drops while gaming oh it doesnt stop there, I work from home as soon as this bad boy was installed my calls started dropping frequently. Contacted Netgear their response modem must be defective hmmm ok I will not be exchanging it for another.
No, I would not recommend this to a friend Rated 5 out of 5 stars
Love This!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Setup was a little confusing, but called support, answered quickly and set me on the right path. Works as advertised and love having 2 pieces combined.
I would recommend this to a friendRated 5 out of 5 stars
Its ok not the money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just don't hook any Wi-Fi devices up to it. It'll short time as if you do it's gonna cut off
I would recommend this to a friend
