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Customer Ratings & Reviews

Your price for this item is $499.99

Customer reviews

Rating 4.3 out of 5 stars with 1418 reviews

Rating Filter

Rating by feature

  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

  • Signal Strength

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers are pleased with the Nighthawk AX6000 Wi-Fi 6 Router's speed, performance, ease of use, range, setup, coverage, signal strength, and user-friendly app. Many also appreciate the added security features. However, some customers have reported connection issues and find the price to be high.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,418 reviews
  • Rated 3 out of 5 stars

    Too expensive.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Updates routinely caused problems and so I ended up getting rid if it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Gamers Delight

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Easy to setup and full of features!! Recommend for any gamer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Way better than the rental modem Xfinity offers. Easy installation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    best modem router

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set with Cox. Fast and great connection. Just get it and also get the best buy warranty. It just the best modem/ router. I have 18 connected devices and also gaming with no issues

    I would recommend this to a friend
  • Cons mentioned:
    Connection

    Rated 2 out of 5 stars

    Horrible Service Modem would not stay connected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service from Net Gear. Over four hours on hold daily. Never fixed connection issue. Do not buy.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Marky1,

      We appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you "https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network”

      Please let us know if this resolved your issue by updating your review. If you need further assistance, please email us at [email protected] for additional resources or to contact one of our support experts. We will be happy to help.

      Thank you.

  • Rated 1 out of 5 stars

    Stay away from this. The series are defective.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not even last 2 years. When working it wasn't very stable as well. Devices were getting disconnected randomly. One morning, all of a sudden the device got bricked and since it was out of their ridiculously short 1 year warranty they refuse to do anything. These devices are defective. Search Netgear community forums for CAX80 and you can see lots of complaints. Unfortunately, this company only offers a 1 year warranty and they can get away with selling defective products for 400 dollars and do absolutely nothing once the device gets bricked. You cannot reach their customer service. You are directed to their community pages to get help from other users. Once you reach their support, their people are arrogant and talking to you as if they are doing a favor to you for even responding to you. If you value your money I suggest you to go with another brand and stay away from Netgear. You'l save yourself a lot of stress.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wifi

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a whole Netgear’s system and I don’t miss a beat in my house.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Disappointed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the CAX 80 based on its reviews and in hopes of saving money on renting a modem from Xfinity. The set up did not go simply; I was on the phone with Netgear tech support for an hour and a half getting that accomplished. Less than six months later, my wifi went out and the tech who was trying to help over the phone concluded there had been a hardware failure. Waiting on my replacement now. Not impressed.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    NETGEAR: Nighthawk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome Router/Modem - major upgrade. One downside - Netgear customer service isn’t good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect, husband was happy with purchase. Decently priced overall great purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheaper than the rental.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pays for itself in no time, no rental fees. better quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Technology

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome piece of equipment. Recommend fir purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Modem-Router

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best in its class. Fast and reliable conections. Nothing to regret

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    All in One

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for me. I like simple to connect to my computer and cable modem.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very much worth the $$$

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this modem. Highly recommend it to everyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This modem router is the best thing I had purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect device

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good modern and works perfect for ur home int

    I would recommend this to a friend
  • Pros mentioned:
    Performance

    Rated 1 out of 5 stars

    Worthless

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace the rental box and was extremely happy at first. It gradually declined in functionality until it completely stopped working only 1.5 years later. Save your money. I had a cheap Linksys that worked for ten years and this "top of the line" junk worked well when it was new. That's it.

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi Shayne,

      Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.

      If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.

      Thank you,
      NETGEAR Team

  • Rated 5 out of 5 stars

    Quick and Easy Install

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! It was a quick and easy install without issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Modem

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my stepson. He is very happy this modem. Works very well.

    I would recommend this to a friend
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