Customer Ratings & Reviews
- Model:
- CAX80-100NAS
- |
- SKU:
- 6398057
Customer reviews
Rating 4.3 out of 5 stars with 1434 reviews
(1,434 customer reviews)Rating by feature
- Setup4.4
Rating 4.4 out of 5 stars
- Range4.5
Rating 4.5 out of 5 stars
- Signal Strength4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers express satisfaction with the Nighthawk AX6000 Wi-Fi 6 Router's speed, performance, and ease of use. Many appreciate the simple setup process and the wide range of coverage it provides. However, some customers have reported issues with dropped connections, and others feel the price is a bit high.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Stay away from this. The series are defective.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not even last 2 years. When working it wasn't very stable as well. Devices were getting disconnected randomly. One morning, all of a sudden the device got bricked and since it was out of their ridiculously short 1 year warranty they refuse to do anything. These devices are defective. Search Netgear community forums for CAX80 and you can see lots of complaints. Unfortunately, this company only offers a 1 year warranty and they can get away with selling defective products for 400 dollars and do absolutely nothing once the device gets bricked. You cannot reach their customer service. You are directed to their community pages to get help from other users. Once you reach their support, their people are arrogant and talking to you as if they are doing a favor to you for even responding to you. If you value your money I suggest you to go with another brand and stay away from Netgear. You'l save yourself a lot of stress.
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect, husband was happy with purchase. Decently priced overall great purchase
I would recommend this to a friendRated 2 out of 5 stars
Disappointed
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the CAX 80 based on its reviews and in hopes of saving money on renting a modem from Xfinity. The set up did not go simply; I was on the phone with Netgear tech support for an hour and a half getting that accomplished. Less than six months later, my wifi went out and the tech who was trying to help over the phone concluded there had been a hardware failure. Waiting on my replacement now. Not impressed.
No, I would not recommend this to a friendRated 5 out of 5 stars
Cheaper than the rental.
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pays for itself in no time, no rental fees. better quality
I would recommend this to a friendRated 5 out of 5 stars
Modem-Router
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best in its class. Fast and reliable conections. Nothing to regret
I would recommend this to a friendRated 3 out of 5 stars
Too expensive.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updates routinely caused problems and so I ended up getting rid if it.
No, I would not recommend this to a friendRated 5 out of 5 stars
All in One
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product for me. I like simple to connect to my computer and cable modem.
I would recommend this to a friendRated 5 out of 5 stars
Technology
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome piece of equipment. Recommend fir purchase
I would recommend this to a friendRated 5 out of 5 stars
Very much worth the $$$
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy with this modem. Highly recommend it to everyone.
I would recommend this to a friendRated 5 out of 5 stars
Nice
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This modem router is the best thing I had purchased.
I would recommend this to a friendRated 5 out of 5 stars
Perfect device
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good modern and works perfect for ur home int
I would recommend this to a friendRated 5 out of 5 stars
Quick and Easy Install
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great! It was a quick and easy install without issues.
I would recommend this to a friendRated 5 out of 5 stars
Great Modem
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my stepson. He is very happy this modem. Works very well.
I would recommend this to a friendRated 5 out of 5 stars
great modem/router
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great unit. Family says the WIFI is much faster since we upgraded to this.
I would recommend this to a friend- Pros mentioned:Performance
Rated 1 out of 5 stars
Worthless
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this to replace the rental box and was extremely happy at first. It gradually declined in functionality until it completely stopped working only 1.5 years later. Save your money. I had a cheap Linksys that worked for ten years and this "top of the line" junk worked well when it was new. That's it.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Shayne,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. This resource should help you troubleshoot your device: https://kb.netgear.com/000061156/How-do-I-troubleshoot-my-NETGEAR-cable-modem.
If you need further assistance, you can visit https://my.netgear.com/support/contact.aspx to register your product, get help, access the latest downloads and user manuals, and join our community. We recommend that you use only official NETGEAR support resources. If you are out of warranty and need help, you can still get help by posting your issues over in the NETGEAR Community forums. There are moderators and other community members that are happy to help out with any problems you are having.
Thank you,
NETGEAR Team
Rated 5 out of 5 stars
Support is everything
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a 5 star product because of the top notch tech support its backed by
I would recommend this to a friendRated 5 out of 5 stars
paymor
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.would rather buy this than rent from comcast.will eventually pay off
I would recommend this to a friend- Cons mentioned:Price
Rated 1 out of 5 stars
Bad product, bad support
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If you're into an expensive, lackluster router, this is the one for you. The app/interface is inconsistent at best, why does it need to take 2-3 minutes just to connect to the router? Constantly reboots or drops connection for no reason. Netgear support is worthless. Asked them for a refund or replacement and they are not able to, even though I only bought this 2 months ago.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi akkibenben,
We're sorry to hear that you are still experiencing issues with your CAX80, and we would like to look into your case and see what additional help we can provide. Please email us your contact information along with your case number and a link to your review to [email protected], and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Top of the Line and it delivers
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Never pay monthly rental for your router. Buying this will save you money!
I would recommend this to a friendRated 5 out of 5 stars
Very nice design!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good, this has a lot more channels than the other router modems’!
I would recommend this to a friend
