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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 91 reviews

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Rating by feature

  • Setup

    Rating 4.3 out of 5 stars

  • Range

    Rating 4.2 out of 5 stars

  • Signal Strength

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers praise the Orbi 660 Series AX3800 for its overall performance, easy setup, and extensive coverage. Users also appreciate the strong signal strength, impressive speed, and wide range of the Wi-Fi 6 system. However, some customers have reported experiencing connectivity issues.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 91 reviews
  • Pros mentioned:
    Overall performance, Setup

    Rated 5 out of 5 stars

    Perfect home WiFi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up for fast and reliable internet. I bought this set up to replace an older Orbi set up that finally went obsolete after 7 years.

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Great unit

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We replaced our old orbit with a new one. This one had two extender units and much newer electronics. It’s very fast and we love it.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Keep your options open

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the system and had some issues setting it up. The power cord of the one node was inoperable. Having to return this made it really inconvenient. The nodes randomly drop off intermittently and need to be resynced. I have had to call Orbi a couple of times for troubleshooting. There is a sneaky Orbi support website out there that charges additional fees... beware of this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Wi-Fi connection

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I the product that I bought works excellent at first it was giving me a hard time, but after I fixed the property everything working perfect

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Dead zones are no more

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This covers my entire house with no drops in signal based off of the speed test app. I recommend this to anyone that is lacking coverage or has dead zones in their home.

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Orbi is top tier!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed! Bought an old house with lath and plaster walls and needed wifi coverage from basement to upstairs bedrooms. I had a the first generation orbi with only 2 satellites that were great in a one story home. They lasted forever and still work great, so i figured these will last forever too. Coverage is great with no dead zones. Lots of devices connected and never any issues. I almost got the ASUS mesh system for $50 cheaper but went with Orbi because my old set lasted this long I assume these will too. Very easy set up. You won't be disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Setup, Signal strength

    Rated 5 out of 5 stars

    Orbi 3 pack

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Easy to install. Great signal strength throughout the house.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 5 out of 5 stars

    Great Router!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Set up almost instantly, great replacement for my old router. Good price point.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Internet

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work good.. we haven’t any problems with them

    I would recommend this to a friend
  • Pros mentioned:
    Coverage

    Rated 5 out of 5 stars

    Great Router thus far!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new router and thought this would help us get better wi-fi coverage … and it does!! anchor in the office and satellites on our porch and in our living room. No complaints! Thankful for Geek squad folks that came and set it up and reconnected all of our items!!

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    Amazing Product!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing Product! Does well in our 3,200 SF farm house built in 1903

    I would recommend this to a friend
  • Pros mentioned:
    Signal strength

    Rated 5 out of 5 stars

    great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these things. I can position them in such a way that I can get a signal in another building

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    First time Mesh set up works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Orbi Mesh system to replace my old router and numerous switches I had around the house and can honestly say I am very pleased with the resulting speed and ease of set-up!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Orbi 660 series Ax3800 Mesh WiFi 6 system 3pack

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product thank you so much for providing this product

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Units work well

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit replaced a 7 year old Orbi set that had gotten tired. Speeds are great all over the house. Only thing is that the Orbi app changed and now can't check speed from within it.

    I would recommend this to a friend
  • Pros mentioned:
    Setup

    Rated 4 out of 5 stars

    easy to start up

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy start up getting the system up I am an elderly no high tech experience and had little to no problems

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    GREAT SYSTEM

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We upgraded from an older model Orbi due to more things on line (and the old Orbi no longer being supported). This version is perfect. I would highly recommend for someone that works for home with several devices. Until I started counting, I did not realize how many things I actually had on line!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extended Range worked well. Used it to reach all my outside WiFi cameras

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi 660

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    System was fairly easy to install. System works great in our home and we have a very difficult home for installation. All our walls are lath and plaster and we have always had problems with WIFI signals reaching all the corners of our home but this system has us all covered.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good one..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using it for 3 weeks now. It seems to be Okay. Havent seen any huge improvements yet.

    I would recommend this to a friend
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