Customer Ratings & Reviews
- Model:
- RBK753-100NAS
- |
- SKU:
- 6498240
Customer reviews
Rating 4.6 out of 5 stars with 447 reviews
(447 customer reviews)Rating by feature
- Setup4.6
Rating 4.6 out of 5 stars
- Range4.8
Rating 4.8 out of 5 stars
- Signal Strength4.7
Rating 4.7 out of 5 stars
Customers are saying
Customers express satisfaction with the Orbi 750 Series' ease of use, extensive coverage, and strong signal, frequently citing improvements in range and performance. However, some users mention the system's high price and occasional connectivity issues, while others note that the app could be improved. The size of the units was also a point of feedback from some customers.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Coverage
Rated 4 out of 5 stars
Mesh router
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried a different brand. This one said less sq ft but has a lot better coverage
I would recommend this to a friend Rated 5 out of 5 stars
Simply amazing
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this hoping to extend my coverage from my house to my guest house and shop that are 400 ft from my router. I get 250 mbps at the source. I was hoping for at least half that at the satellite locations,,,, it blew me away! I have 210 at the respective locations! I am very very pleased!
I would recommend this to a friendRated 2 out of 5 stars
Okay but not worth the money
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These crapped out after 6 months. IDK if it was faulty hardware or firmware. I just returned them and got the AmpliFi Alien instead which provided a much easier setup experience and stronger connection.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi Mike,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had a problem with your RBK753 and have already returned it. If you decide to repurchase the RBK753 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Ditch that router from the internet company
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Signal is stronger since getting the Orbi. I have more coverage for my home. I had problems with coverage in my bedroom prior and now No dead zones. No intermittent issues. We placed one in the front of our home and the other in the back of the house.
I would recommend this to a friendRated 2 out of 5 stars
Do not buy these
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money! The setup was not seamless and their customer service was not good. You only have 90 days then you have to pay a monthly fee. These were meant to replace my google nest and they failed miserably. Move on.:::
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi DianaB,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. When experiencing trouble while installing, we recommend checking out this resource: https://kb.netgear.com/000061613/What-should-I-do-if-I-m-having-trouble-installing-my-Orbi-WiFi-System?language=en_US.
If you continue to experience any issues, we would like to see what Support Opportunities are available to you. Please email us at netgearteam@netgear.com, and we will be happy to help you.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Orbi AX4200
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had the Orbi system for a few weeks now. It has definitely solved my Wi-Fi range issue. My only complaint would be all add on (ie.security, parental control, etc) are subscription services not in the original price.
I would recommend this to a friend- Cons mentioned:App
Rated 1 out of 5 stars
Junk.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolute garbage. Signal comes and goes. They would not hold a phone call on wifi. The app is horrible and wont help you troubleshoot. Deco is a way better set.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi JustinM,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you had a difficult experience with your product. We recommend checking out these troubleshooting resources when experiencing intermittent connectivity: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Finally!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.After trying two other mesh network brands we bought Orbi by Netgear and NOW we have wifi throughout our home. We have a multilevel spread out home and one area had NO internet until we set up Orbi! Best option by far!!
I would recommend this to a friendRated 5 out of 5 stars
Speed Up that Wi-Fi
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Updated my Mesh-net to Wi-Fi 6 Orbi AX4200 Tri-band. Smokin fast everywhere on the property. Nothing like the feeling you get when you know that you are protected by the Squad. Thanks Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
would recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Have used ORBI product before and just wanted to update to newer generation. set was easy and now my house has wifi everywhere even through my plaster walls.
I would recommend this to a friendRated 4 out of 5 stars
Eero 6 Pro Better?
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good, but it's not blazing fast and great as I expected. I put in a lot of time researching and was confident about selecting this, but I assumed we'd realize an obvious speed increase from wifi 5 mesh which is not the case.
I would recommend this to a friend- Cons mentioned:Price
Rated 3 out of 5 stars
Could have been better
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Better then the Lynsik or something I already thrown them away way overpriced and never worked well. These are better but not as well as I had hoped and still quite costly even though they were on sale
No, I would not recommend this to a friend Rated 5 out of 5 stars
WIFI issues
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We upgraded and our WIFI issues went away. Wish I had done this sooner. The setup was simple and clear. Now we are set for 5G when our ISP gets it up and running.
I would recommend this to a friendRated 1 out of 5 stars
Orbi Wi-Fi with 2 satellites
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This orbi is the worst wifi setup I ever bought the signal strength is weak and inconsistent especially for the close proximity they are at I have the main device in the dining room a satellite in the living room and the other satellite in the office which they all are at least 20 feet away from each other on the same floor. I expected much much better than this for the price that i paid
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi LaurenceT,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We are sorry to hear that you are having a difficult experience with your RBK753. When experiencing an issue with connectivity, we recommend checking out these troubleshooting resources: https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US, and also: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 2 out of 5 stars
not good for large areas
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.had to return them- they did not cover enough area
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi SteveF,
Thank you for your review, we appreciate your feedback and we want you to know that your experience is important to us. We're sorry to hear that you had an issue regarding your coverage with the RBK753 and have already returned it. Wireless routers, access points, and adapters send and receive radio wave signals through antennas. To optimize your wireless range, we suggest checking this resource: https://kb.netgear.com/25182/How-do-I-resolve-poor-wireless-range-or-a-weak-WiFi-signal-from-my-NETGEAR-router?language=en_US.
If you decide to repurchase the RBK753 or any other NETGEAR product and have any issues, NETGEAR Support will be happy to help you. You can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 1 out of 5 stars
Stopped working.
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped working after 2 years. Very disappointed with this product. Now I have to spend money I do not have.
No, I would not recommend this to a friendRated 5 out of 5 stars
WiFi sysytem
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great WiFi system. Boosted my home security cameras to the Max and helps with streaming. Highly recommend
I would recommend this to a friendRated 5 out of 5 stars
4K streaming!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best router that I have ever bought that has made it possible for me to stream 4K videos!
I would recommend this to a friendRated 1 out of 5 stars
Junk
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am stuck with this unit. It is overpriced and garbage Wi-Fi in the house does not work and when it does it somewhat OK I wouldn’t recommend this to my worst enemy. They won’t give me back my money and they screwed with me for over 30 days they can keep their crap.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi KevinS,
Thank you for your review and valuable feedback. We would like an opportunity to improve your experience with your RBK753 WiFi. When experiencing an issue with Wi-Fi connectivity, we recommend checking out these troubleshooting resources: https://kb.netgear.com/1110/How-do-I-troubleshoot-my-wireless-network, and also:
https://kb.netgear.com/000061531/What-should-I-do-if-I-experience-wireless-connectivity-issues-while-connecting-devices-to-my-WiFi-6-NETGEAR-router-or-Orbi-mesh-system?language=en_US.
If you need further assistance, you can contact NETGEAR Support by going to: https://my.netgear.com/support/contact.aspx and follow the onscreen instructions. Once you’ve registered your product you will be given the options of contacting Support through Phone, Chat, or email.
Regards,
NETGEAR Team
Rated 5 out of 5 stars
Bug
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very happy system works well after we called help desk to figure out how to attach all cords to which router and moduem.
I would recommend this to a friend