Customer Ratings & Reviews

I have xfinity 2GB internet but was having a real hard time getting acceptable WiFi speeds throughout my house. It’s about a 3000 sqft home and while I fully expected the WiFi to not be strong throughout it all, I was seeing speeds of like 400mbps a couple of rooms down the hall from the modem. After setting up Orbi, I’m consistently getting 1.6 gbps and above speeds throughout the house! Well worth the investment

Works great and increased our coverage throughout the home dramatically

I you are willing to buy a Ferrari and are hoping for Netgear to give you product support like a Ferrari dealership would give you for shelling out for there top of the line car, you are not going to get it. I would buy the geek squad replacement plan, so that I didn't have to work with Netgear support if something goes wrong. It is a LOT less headache to just take it back to best buy for a replacement. I am working with Netgear on a malfunctioning 9 month old Orbi 960 spent 6+ hrs on the phone trying to fix it. It still doesn't work right and the will still not replace it after it has been approved for a replacement and took my money for expedited shipping. They keep throwing hurtles at me. Wanting this that and the other. I paid for a Ferrari. I did this for performance and reliability. At this point I am not sure what I paid for. If you a tech savvy and have lot's of time to waist if something goes wrong it is a ok produt. Don't shell out the money thinking Netgear will make it right as quickly as possible. Netgear will not do this. There is no support value associated with the cost. I won't buy Netgear again.

very cool thing, I recommend it to everyone. Works great, covers my entire house

Good quality Orbi routers. Easy to use and setup.

System is well rounded and intuitive. Very informative UI and speeds do not disappoint. I haven’t had a problem.

Returned item because it wouldn’t recognize that we had the internet cable connected. Kept telling me there was no internet. If I’m paying $2000 for something, and it doesn’t work right out of the box, a replacement would have eventually do the same thing. Im currently looking into different brands that have fewer issues.

Best and highest speed router and WIFI I've ever owned or used. There are no dead zones in my house, everywhere in my house connects at full speed. Definitely worth the price.

I needed a new router for our large and complex home. No single router reached all areas so I purchased this mesh system. It is fantastic!

Best ever I pay for 1 gig up and down I get 1165 down 1035 up

I still with the same performance that I had with Eero, but short $2000!

I bought this WiFi mesh system because I was having problems maintaining at least 1 giga of internet throughout the house. Once I install this equipment all my problems were solved. Now I have at least two giga bits of internet service through the house with no dead zones.

OMG if you want to spend an entire week on the phone with tech support and get nowhere than this is for you. I never write reviews however I am trying to save potential buyers a real headache! Thankfully I am still within my return window. Extremely unstable one minute its works then the router and satellites take turns on dropping out. First tech support could not fix issues. Then they graduated me to the "Tiger team" I thought maybe now we going to get some help NOPE. Finally they moved me up to Level 2 support. I had hope once again. After hours and hours on the phone, screen shots and Debug reports same failures. I would like to add that the EEro 6E pro worked. I was just wanting a step up. This is NOT worth the crazy money they charge..

Amazing Router, Speed Connectivity. Helping me talk full advantage of my ISP speed. A next step in Technology.

This is NOT worth the money. The satellites are very finicky and don’t connect easily. There is also no band steering, which is surprising for the price. You have to use the IoT band and hope your device decides to pick the right 2.4 GHz or 5 GHz band within it. I have Tesla chargers that need to be on 2.4 and my PlayStation needs to be on 5Ghz, but the Orbi would only put the PlayStation on 2.4 Ghz without using ioT. I had to put both on IoT and hope it connects correctly. The range on the satellites is also not what is advertised…the satellites have to be pretty close to the router and don’t work multiple rooms apart like the packaging suggests.

Obviously this is two times more than way too expensive. But honestly, if you're not going to cry yourself to sleep over the loss of these hard earned dollars, it's actually a great product. Between the crazy fast backhaul speed and multi-gig ports throughout, it did what otherwise couldn't be done - gave me my full internet speed with reduced lag, consistent and stable, across my whole 2 story townhome without costly/messy cabling. Rock solid. I love this WiFi 7 mesh system. Now pardon me while I continue to mourn my deceased earnings......

Ive been an orbi fan boy since the first kit it as great this one lost connections daily and we could not stream more than one item at a time I factory reset it and tried to work ot out sadly it was not eorth thr mo ey I returned it for Eero

Orbi 970 was simple to setup and provides much better coverage than my old setup. With the money.

Great job on internet speed and mangering your kids on parent control and what they watch and excellent on network protection services.

Products Great and associate was helpful in making the purchase.