Customer Ratings & Reviews

This is NOT worth the money. The satellites are very finicky and don’t connect easily. There is also no band steering, which is surprising for the price. You have to use the IoT band and hope your device decides to pick the right 2.4 GHz or 5 GHz band within it. I have Tesla chargers that need to be on 2.4 and my PlayStation needs to be on 5Ghz, but the Orbi would only put the PlayStation on 2.4 Ghz without using ioT. I had to put both on IoT and hope it connects correctly. The range on the satellites is also not what is advertised…the satellites have to be pretty close to the router and don’t work multiple rooms apart like the packaging suggests.

Amazing Router, Speed Connectivity. Helping me talk full advantage of my ISP speed. A next step in Technology.

OMG if you want to spend an entire week on the phone with tech support and get nowhere than this is for you. I never write reviews however I am trying to save potential buyers a real headache! Thankfully I am still within my return window. Extremely unstable one minute its works then the router and satellites take turns on dropping out. First tech support could not fix issues. Then they graduated me to the "Tiger team" I thought maybe now we going to get some help NOPE. Finally they moved me up to Level 2 support. I had hope once again. After hours and hours on the phone, screen shots and Debug reports same failures. I would like to add that the EEro 6E pro worked. I was just wanting a step up. This is NOT worth the crazy money they charge..

Orbi 970 was simple to setup and provides much better coverage than my old setup. With the money.

Obviously this is two times more than way too expensive. But honestly, if you're not going to cry yourself to sleep over the loss of these hard earned dollars, it's actually a great product. Between the crazy fast backhaul speed and multi-gig ports throughout, it did what otherwise couldn't be done - gave me my full internet speed with reduced lag, consistent and stable, across my whole 2 story townhome without costly/messy cabling. Rock solid. I love this WiFi 7 mesh system. Now pardon me while I continue to mourn my deceased earnings......

Amazing Wi-Fi system, combining technology with Wi-Fi seven and mesh system

Great job on internet speed and mangering your kids on parent control and what they watch and excellent on network protection services.

Excellent router/mesh system. Pricy but you'll be set for awhile.

Expensive but well worth it in quality! A pair in our 4000sq+ home works great!

These are pricey but are fantastic. I wish I would have started with these vice other cheaper solutions

So far the easiest router setup. Have had it for a week and I have no drops on connectivity, no slowing while streaming. Easy to use app with vulnerability check ups of all my connected devices. Bit expensive but so far it has been worth it now that the home has stable internet.

The Orbi 970 Series Router System is absolutely awesome. This was the fourth router system I've bought over the past three years. The previous three system would randomly drop connections--so frustrating! I finally decided to spend the extra (a lot of extra) money to try the Orbi 970s. BINGO!!! It was worth every dollar of the cost. I have no regrets whatsoever spending the big bucks. Netgear, you knocked it out of thr part with this one--THANK YOU!!!

I upgraded to 2gb fiber and this setup was needed to get the full cababilites of my new internet. If you are just running 1gb cable/fiber then this setup isn't needed. Everything was easy to setup.

Solid speeds and distance. Reliable connections. A worthy, but expensive, upgrade.

Not worth for the price. Speed is very less local as well as internet. Better buy Tplink BE85 or 95. Which is way cheaper than this device and good speed. Local speed never went more than 400 Mbps. Netgear support does not help. They are sitting on my ticket. My return period ended and I don’t have option left to keep this crappy product. Very very very less option to configure compare to older Orbi, and tplink deco. Options such when you are near satellite it takes forever to switch to satellite automatically for my iPhone. However tplink was very quick and there was option to change the connection setting to satellite. Also you can not separate 6ghz and no mlo option. There are many more which is lagging.

haven’t gotten around to do the wired backhauls. but the set up was easy and the wireless mesh system is giving my devices 3-4 times faster speeds.

The new Netgear Orbi Wifi 7 home mesh system has really taken my home internet to the next level with lightning fast WiFi that reaches every corner of my house, is protected by the Netgear Armor security shield and is controlled by a fully loaded user friendly app. The system comes nicely packed in a heavy cardboard box with well designed cardboard inserts to ensure that everything is protected during shipping and easy to unpack upon arrival. Everything you need to get started is in the box, the main Orbi Router, two Orbi Satellite units, three total power adapters and one CAT6 ethernet cable. With all of that included, and with a heavy outer cardboard box, the box that this system arrives in is much heavier than I expected it to be. The Orbi router and satellites are an impressive size and look very well constructed with heavy and durable materials, adding to the overall weight of the system. Setting the system up is really easy. Just scan the QR code on the included insert to get the Orbi app downloaded and installed. Connect the Orbi router to your modem and then use the Orbi app to install the firmware update which takes about 8 minutes or so. Once the router is set up the app walks you through setting up the satellites one-by-one. Once all units are plugged in and set up through the app it takes about 30 minutes for the system to optimize. One small downside to this system is the size of the power adapter box that plugs into the wall for each of the satellites and router. They are quite large, measuring approximately 2 ½ in x 2 ¾ in x 1 ¼ in, and they extend out from the wall quite a bit. I live in a 2,100 sq ft split level home with about 20 - 30 connected devices to our network at any given time. Our connections include gaming systems, tv’s and other 4k and 8k streaming devices, laptops, mobile devices, home security cameras, smart home devices and more. Once I had the new network up and running, with all of my devices connected, I noticed an immediate improvement in overall performance. Websites load in a flash and there are no longer any buffering issues when I watch 4k movies or videos, while doing other things like surfing my phone or laptop. My home security camera alerts come in more quickly now too, with almost instant notifications when something triggers them. The new Orbi quad-band mesh system has given me the fastest, most reliable home wifi that I’ve ever experienced. And I can take it a step further by connecting some devices to the 2.5Gbps ethernet ports for an even more stellar internet speed and performance. Even though there may not be any currently available wifi 7 devices, the next generation tech does still provide improved wireless dedicated backhaul throughput and I love knowing that I’m ready to go for when I do get a wifi 7 ready device. The Orbi app used to control this system is fantastic. It gives you a ton of great options and features while being easy to navigate with intuitive menu options, easy to recognize icons and a user friendly layout. With the app you can manage connected devices, including the ability to block a device if it’s unfamiliar or is a threat. You can check the signal strength of your network, run tests, display the network status, check a traffic meter and log of your usage, set up a guest wi-fi network, parental controls and so much more. The Orbi nodes, router and satellites are elegantly designed with rounded corners, smooth edges, and a nice modern look that blends into most home decor, even though they are a little on the large size. I love that I’ve upgraded to the new Orbi WiFi 7 Quad-Band mesh system and I’ll never go back to a stand alone router again. I imagine I won’t be needing a new wifi system for many years, since I’m already ahead of the curb with this one. My home wifi has never been this fast and I’ve never seen so many options from a home wifi network app. If you have the money to buy a top of the line wifi system that will impress you with every feature, this is the system for you.

Works great! I have a 8,000sq ft home and I have great WiFi

I continue to have issues with this system, I have reset it several times, moved locations turned off any other ISP routers which could have caused interference and yet it gets into connection is strong but no internet available state. I regret this expensive purchase. Chat with Geek Squad was also useless.

I had my previous Orbi system for about 6 years and it was due for an upgrade. Best buy had a great trade in promo and while the Orbi 970 was expensive, well worth it. It's doubled my device internet speeds.....was 400MB not hitting around 900MB. (I have Cox 1G service-non fiber) Setup took 5 mins.