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$2,329.71

Customer reviews

Rating 4.2 out of 5 stars with 277 reviews

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  • Setup

    Rating 4.4 out of 5 stars

  • Range

    Rating 4.5 out of 5 stars

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    Rating 4.5 out of 5 stars

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78%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 277 reviews
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Powerhouse

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi 970's ability to move data as fast as lightning honestly make my former wired gigabit Ethernet connection look slow, this thing is perfect for anyone with a high-speed internet connection. I honestly was not aware that there were systems that provided this fast of a connection on the market. The devices come in white or black and are roughly 11" tall and about 5 1/2" wide and I've heard that they will soon introduce wall mounting brackets which will be nice. Each unit has an Orbi logo and a LED on the front bottom which shows the status, it glows blue during start-up and turns off when everything is fine and red if the device needs attention. The devices are powered by Qualcomm’s high-performance Networking Pro 1620 Wi-Fi chipset and a quad-core 2.2GHz processor which they claim can support up to 200 of your devices at once. I obviously have not been able to test this but I honestly would not be suprised if it could. The router has a single 10 Gbps WAN input as well as 10 Gbps and four 2.5/1.0 Gbps downstream LAN ports. Each of the nodes has one 10 Gbps and two 2.5/1.0 Gbps networking connections. I regularly average a connection over 500 Mbps through my fiber internet plan and have had as many as 43 devices connected at one time with 5 apple tv's streaming 4k video, 4k security system running, 4 laptops, 3 tablets and a desktop playing Microsoft flight simulator and not a single one of them buffered for a split second. This mesh wifi package is truly amazing if you can afford the steep price tag which I understand most won't but I will enjoy every second that I use it.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    An Unrivaled Home Wireless Experience!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Throughout the years, I've used several different Wi-Fi home networks setups. I've used standard home Wi-Fi SoHo routers, Ubiquiti home Wi-Fi setups, and even a small business Cisco Meraki network setup. While they have all had their advantages and disadvantages when it came to ease of use, the level of configuration control over your network, the level of security they provided, etc., there was always one residential product that stood out to me when it particularly came to wireless performance; The Netgear Orbi Home Mesh WiFi system. From the first time that I tried Netgear's Orbi home WiFi mesh system when it debuted about 7 years ago, I knew it was something special. The wireless range of the Orbi satellites (due to the antennas they use), combined with the consistent wireless stability, left me very impressed. Since then, whenever my friends or family have asked me to recommend a home Wi-Fi system, it's always been the Netgear Orbi. I'm happy to report that the same level of Wi-Fi performance that left me extremely impressed back in 2016, has left me very impressed yet again with their latest implementation of a WiFi 7 home mesh system. I think it's important to note that at the current moment, there are very few electronic end user devices in the US that actually support WiFi 7. This of course hasn't stopped manufacturers, like Netgear, from being able to adopt this early technology in their latest flagship home network devices. Netgear also has a great track record of periodic OTA firmware updates which is important because it will allow this product to evolve as WiFi 7 matures over the years. In terms of future proofing, I'm confident this product has me covered. While the current flagship smartphones and tablets in the US don't support WiFi 7, they are right around the corner. For example, the Samsung S24 Ultra, which is just months away, is expected to ship with WiFi 7. Even though the Iphone 15 Pro models don't support WiFi 7, they do support WiFi 6E which also yields a great wireless experience. I tested this Orbi 970 WiFi mesh system with an Android Samsung S22 Ultra (WiFi 6E capable), an iphone 14 pro (WiFi 6 capable), a Samsung S9 Ultra tablet (WiFi 6E capable), and various hardwired desktop PCs. The setup on this Orbi system was very simple. It includes an Orbi router and two satellites. The router comes preconfigured with a WiFi SSID and password. I downloaded the Orbi app on my mobile device, as per the QR code instructions on the router, and simply followed the prompts. The connections are clearly labeled on the router ports. I just connected the ethernet cable from my ISP modem to the 10Gbps internet port on the Orbi router and connected the 2.5Gbps LAN ports to my hardwired computers. Yes, you read that correctly! The router comes with a 10G ethernet internet port, a 10G ethernet LAN port, and four 2.5Gbps LAN ports. The satellites have two 2.5 Gbps ethernet ports and one 10G ethernet LAN port. This is perfect if you host high performance devices like NAS storage or file servers with 10Gbps or 2.5Gbps NICs. Once the Orbi router detected the internet from my ISP modem, it prompted me to update the WiFi SSID and password to something of my liking. Once this was done, it was time to setup the satellites. I basically placed the satellites in different locations throughout my home. I tried keeping the router and modem in a central location in my home and placing the satellites in the two furthest reaches of my townhouse. Once the satellites were in place and powered up, I just held the "Sync" button and they paired with the router after a couple of minutes. In terms of wireless performance, this Orbi 970 WiFi mesh system is incredible. For reference, I have a three story townhome that is about 2500-3000 sq feet which includes my garage and backyard patio. My office and bedroom are located on the third floor and my kitchen and living are on the second floor. I've always had a few dead spots in my kitchen and parts of my laundry room; the two areas where I usually like to consume content while reluctantly doing dishes and/or laundry. I've also occasionally noticed quality degradation when watching 4k content on my TV in the living room with my old WiFi setup. You would be able to tell the resolution scaling down from 4k to around 720p/1080p when the signal would become poor. I've used Wi-Fi scanning apps in those areas of my house before and usually get around -78dBm RSSI which is pretty terrible signal quality. I would get buffering quite often in these areas or WiFi disconnects. I was also on WiFi 5 on my older setup so I never achieved my full 500Mbps x 20 Mbps speeds from my ISP when on wireless. Since I now have the Orbi satellites near these areas of my home, and because my devices can now take advantage of WiFi 6E, my signal quality, wireless speeds, and stability, has drastically improved. No matter what area of my home I go to, including my garage and patio, I now usually get anywhere from -25 dBm to -65 dBm RSSI (i.e. Excellent signal quality). In any section of my home, I now also get my full speeds over wireless. In fact, because my ISP allows burstable speeds (depending on their network congestion), I now also get whatever extra burst is available on top of my full speeds (see screenshots). I've been doing a ton of 1440p streaming on my mobile devices, have been streaming a lot of 4k content on my smart TV, have been playing a lot of CS:GO (hardwired), and also tested downloading large files from SharePoint. Overall, the experience has been flawless. I've also been using a Wi-Fi scan app to test the roaming between satellites and whenever my devices roam from satellite to satellite, it's a seamless transition. No disruptions whatsoever. Are there any cons to this Orbi 970 home WiFi mesh system? There are but I believe they're minor for the average home user that just wants the best wireless experience. If you're looking for extreme control and visibility of your network or want a robust set of firewall features, you won't find them here. While this Netgear Orbi does have a basic built-in firewall which blocks unwanted connections from the internet, has built-in DoS protection, and prevents intrusive port scans, there's not a lot of manual security options you can tinker with. It won't do things like Geo IP filtering or allow you to build QoS profiles. Netgear does try to push the "Netgear Armor" software, but that's more of an endpoint protection suite for your devices. The Orbi router does have a basic access control section to block or allow incoming connections from certain devices on your LAN though (sort of like parental control for your home network devices). It also allows you to do port forwarding, setup a guest wireless network, setup static routing, and setup VLANs for bridging (although, according to the manual, this is more so used for IPTV bridging with your ISP and will not actually allow you to do 802.1Q trunking on the LAN ports). Overall, for the large majority of people (including myself), this Netgear Orbi 970 home WiFi mesh system will provide an unparalleled home network WiFi experience. Your wireless experience will of course be subject to the quality of the RF spectrum in your environment. If there is a lot of noise or congestion in the 2.4Ghz and 5Ghz bands where you live, there isn't much you can do about that. However, products like this can help make a significant difference. This Netgear Orbi system will auto select the most optimum WiFi channel depending on the quality of your RF environment and will also utilize the 6Ghz band (when using a WiFi 6E capable device) which has much wider channels than 2.4/5Ghz bands. It's also a band that is barely used since there isnt a saturation of WiFi 6E devices yet. This Netgear Orbi 970 home WiFi mesh system has provided me with the best wireless experience at home that I've ever experienced so far. I would highly recommend this to anyone who has large living quarters that isn't currently getting the WiFi range and coverage they need or to someone who still hasn't made the switch to WiFi 6E yet and also wants to future proof themselves with WiFi 7.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Clear increase in speed

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    get some drops here and there. more so with older tech and plugs on the 2.4 network. There is a clear increase in speed over the 960 and glad that I upgraded.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best store selling the best product

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is incredible, of the best quality that you can buy, the internet is super stable, it has no performance drops, it covers the whole house with solvency. Incredible this product and the best buy service. I recommend this product to buy it directly with best buy. The best store, with the best customer service. 10/20

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beyond WiFi

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi Netgear 970 is an exceptional system, redefining the standards for home WiFi and security. From the moment I set it up, the seamless, user-friendly installation process impressed me, thanks to the intuitive Orbi app, which guides you step by step. Within minutes, I had full coverage across my home with incredibly fast and reliable WiFi. The standout feature is its expansive coverage, reaching every corner of my house, including areas that typically struggled with connectivity in the past. The WiFi 7 technology ensures a lightning-fast connection, whether streaming 4K content, video conferencing, or gaming. It's a game-changer, especially for households with multiple devices. In terms of security, the Orbi 970 doesn’t compromise. With built-in Netgear Armor, powered by Bitdefender, my entire network is shielded from potential threats. The advanced parental controls give peace of mind, allowing me to manage what my kids can access online effortlessly. I can set schedules, filter content, and monitor their usage all from the app, making it a perfect system for families. The Orbi app itself is a standout—intuitive, packed with features, and constantly updated to provide more functionality. From monitoring network performance to running speed tests or managing connected devices, it’s all done in a few taps. The app also alerts me to any potential security breaches, giving real-time updates to ensure my network remains safe and sound. In conclusion, the Orbi Netgear 970 is more than just a WiFi system—it's a comprehensive, high-speed, secure network solution that brings unparalleled coverage and performance to your home. If you're looking for top-tier WiFi with bulletproof security, the Orbi 970 is second to none!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. Super fast and easy to connect. Whether you have WiFi 7 or not it turns your network super fast. No disconnections and amazing distance of coverage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Coverage, Speed and Reliability.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This WiFi Router is super fast and covers over 10,000 sq ft. I have used several other routers that have claimed to be fast, reliable, and covers large areas with doesn’t live up to their specifications and claims. I would definitely stand behind my recommend of this NETGEAR - Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System. It’s one of the best on the market at this time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This does exactly what I want!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This mesh system gives me excellent coverage all throughout my 3-level home, front yard, back yard AND detached garage! I'm very impressed with the speed and stability. Setup was super easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ORBI 970 Series Quad-Band System Review

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent router and Wi-Fi range extender (3-satellites). Signal quality and enhanced performance are unbelievably dynamic and so strong that Wi-Fi now extends throughout the entire house and beyond my property to my neighbors. I would highly recommend this product for its performance, ease of setup and reliability. I am extremely impressed since many of the other brands and products which I have tried over the years did not perform as well or as advertised. My recommendation to all who ask is to "Stop wasting your time and money on cheaper mesh Wi-Fi systems, brands, and models. My ORBI Mesh System has unequivocally exceeded its advertised levels of performance and my every expectation." Satisfaction is most certainly guaranteed with the ORBI 970 series.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast And Powerful - Future Proof Your WIFI!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded from an Orbi 850 to the Orbi 970 series because I also upgraded my internet service to 2.5 gigs. The 970 has the ability to fully take advantage of these high speeds across the entire local network. The price was worth it to me to maximize my network throughput. Installation was a breeze with the updated app and implementing port forwarding, IOT networks and the like is mega simple. In under 5 minutes I was up and running with three satellites and firmware was updated automatically. I had retained my original WIFI SSID and password, so all devices automatically followed into the upgraded network. Couldn't be more simple! I previously had three satellites and one router with the Orbi RBK853. With the 970, I found greater physical coverage with only two satellites. I am using one satellite in a wireless backhaul and the other in wired, and both are rock-solid maximizing my 2.5 gig internet connection. If you have above a 1gig connection, do yourself a favor and future-proof not just your network, but also your WIFI. It is elegantly simple and just works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this device

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Device is very good and reliable. I use it for my jobs. Unit covers more than 10,000 ft.².

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Made the plunge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m writing this this review, now that I’ve had time to use this netgear Orbi 970, I can truly say that setup was a breeze. I can’t say that it improved my IP speed, but it did keep it consistent compared to my old Linksys system. But it has been an improvement in its capability to stay connected, no dropping signals. No router disconnects. This 3-pack replaces my 8 Linksys routers it took reach the back of my house to connect to my security camera. For me it’s worth the price. And the armor plus,app has been the best security that one can have. It did take a little longer to set-up, but it catches a lot of threats, that and the VPN.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best investment ever made!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the Orbi Netgear router, and overall, I’m very pleased with its performance. The setup process was straightforward, thanks to the Orbi app, which guided me step by step. Within minutes, I had the router and satellites connected, and my entire home was covered with strong Wi-Fi.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big size and cost but great performance and tools!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The orbi is a great product. I have been using it since it's first version and only replaced my units now as they were 8 years old and I wanted newer wifi tech and better range. These units are operating great and easily covering my home property 3,000 sq foot house. The are a little large but worth it and do look classy and neat. The setup is easy with good security tools and there are lots of helpful advanced features for those who want to do things like vpn, nat, etc. The cost and size may be high but I would highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orbi 970, Thumbs up!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Orbi 970 series are indeed the strongest mesh system I have experienced and provides coverage over my home, shop and barn on my property. So far they have not had any hiccups and appear to be rock solid on giving my home an internet system to count on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great mesh from NETGEAR

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have the mesh system for 10 months now and working great anjd have wi-fi all over the house and have fios 2 GIG plan and get almost 900 megs wireless to my PC on a satellite with 1 gig nic card very happy upgrade from a linksys mesh which I had to reboot numerous times because connection would be slow . also got on sale at the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exceptional Speed – The Ultimate Wi-Fi Upgrade!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NETGEAR Orbi 970 Series BE27000 Quad-Band Mesh Wi-Fi 7 System has been an absolute game-changer for my home network. From the moment I set it up, I noticed a significant improvement in both coverage and speed throughout my house. The setup process was straightforward, and the Orbi app made it easy to get everything up and running quickly. With the quad-band technology, I experience lightning-fast internet speeds, even with multiple devices connected simultaneously. The mesh system provides seamless coverage, eliminating any dead zones in my home. The design is sleek and modern, blending in perfectly with my home decor. Overall, this Wi-Fi system is a fantastic investment for anyone looking to enhance their home network. The Orbi 970 Series delivers on its promises and then some. Highly recommend!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth the price tag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tried every mesh wifi system available and in many cases I stay away from Netgear for a couple reasons. 1. They don't provide support past 90 days without paying for it. 2. they charge a premium price tag. 3. With that premium price they don't offer at least 1 year of support and malware protection included. Again another thing to pay for. At $2400 dollars for this system, I expected this to exceed my expectations and deliver the ultimate coverage and speeds. The speeds when it's working correctly are amazing. My one plus Open device which is wifi 7 capable would get the full download speeds I have coming into the house at 2gb. Issues: Satellites continue to go offline or drop connections, and this is with them connected with ethernet backhauls. Moving across the house devices don't move to the closest device. You have to turn off your wifi and back on for it to work again, otherwise the device acts like it doesnt have a connection. Deadspots: This should cover a 10k sq ft home easily. We have three of them splitting our 4500 sq ft home and still have dead spots . one of the guest bedrooms gets barely any signal and it's only right down the hallway from the main router, divided by only a studio. outside coverage is minimal as well. We have one at the back window of our house to get signal in the backyard and it's hit or miss at times. Probably because the satellite keeps dropping. They did a software update but still there are random drop outs of satellites and devices so to spend this much money, to have issues with ethernet backhauled wifi satellites makes no sense. Also Netgear if your going to charge 2k plus for networking devices, support them for at least a year for free, give them malware protection for a year and actually stand by your ludicrously expensive devices!!

    No, I would not recommend this to a friend
    • Brand response from Netgear Support
      Posted .

      Hi DPBFree,

      Thank you for your review, we appreciate your valuable feedback and we want you to know that your experience is important to us as we are always looking for ways to improve. We're sorry to hear that you are experiencing issues with your RBE973S. We recommend ensuring your device is on the latest firmware v9.10.2.3, released as recently as 12-4-23. This Firmware Fix includes various WiFi stability improvements, various system stability improvements as well as fixes an issue where the satellite cannot reconnect to the router after a firmware update. For more information, please visit the following resource: https://kb.netgear.com/000065897/RBE970-RBE971-Firmware-Version-9-10-2-3.

      If you need further assistance or resources, we would love to hear from you! Please email us at [email protected] with your contact information and a copy of your review, and we will be happy to help you.

      Regards,
      NETGEAR Team

  • Rated 4 out of 5 stars

    More Satellite's

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall system but you’re limited to two satellites unlike my previous Orbi system I could add as many as I wanted

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Troublesome Setup but Overall Good Upgrade

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in a bit of a bind when our previous Orbi system suddenly stopped working. Setup was a bit problematic, but we've been happy with it since we got everything up and running.

    I would recommend this to a friend
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