Customer Ratings & Reviews
- Model:
- R6260-100NAS
- |
- SKU:
- 6250951
Customer reviews
Rating 4.5 out of 5 stars with 274 reviews
(274 customer reviews)Rating by feature
- Value4.4
Rating 4.4 out of 5 stars
- Quality4.5
Rating 4.5 out of 5 stars
- Ease of Use4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers value the Smart AC1600 Dual-Band Wi-Fi 5 Router for its ease of use and strong performance, with many praising the straightforward setup process and reliable connectivity. Positive feedback also highlights the router's impressive range and signal strength, providing ample coverage for various home sizes. The affordable price point is another frequently cited advantage. While some appreciate the sleek design, there were no significant negative comments reported.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Stoped working after 2 months!!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have had this router for a little over 2 months, updated firmware via their nighthawk app and the router stoped working! Spent time with their support and they could not help and they are giving me a new router, factory tested, but I have to pay for the shipping. Their product is faulty why do I have to pay for the shipping? I have to wait until they receive the old one then they will ship the new one out. If I need it right away I have to pay almost $30 extra! I have had my Motorola router for over 5 years without issues and had to reconnect it while I wait. Needless to say NO MORE netgear for me ever.
No, I would not recommend this to a friendRated 1 out of 5 stars
poor coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The range /power? is weak. You'll need a house without interior walls to cover it all with this router. This is the 4th router I have used in this house and it is conspicuously the poorest performance. Very sad that I learned about its inadequacy after my 2 week window for return closed.
No, I would not recommend this to a friendRated 1 out of 5 stars
Not very good
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a potential problem solver as I had a bad WiFi connection through out our house. Was really disappointed that this device did not work. Would not recommend if your house is over 3,000 sq ft.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi tburgolf,
This resource should help you "https://kb.netgear.com/1114/Improving-wireless-range-Overview" To find this resource, one of many others, please login to MyNETGEAR and click support.
Please let us know if this resolved your issue by updating your review. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Poor quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Since installing had problems with connection and tried getting in touch with the company without success. Had to return the device
No, I would not recommend this to a friendRated 1 out of 5 stars
Defective right out of the box
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I worked with NETGEAR Support and determined that the WAN port was dead. Had to wait in line at Best Buy for 1/2 hour to return it.
No, I would not recommend this to a friendRated 1 out of 5 stars
Will not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Can not get this router to connect to internet. My previous 2 routers connect just fine.
No, I would not recommend this to a friendRated 1 out of 5 stars
Didn't work
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return item because it didn't work right out of the box.
No, I would not recommend this to a friendBrand response from Netgear Support
Posted .Hi TonyaC,
We are sorry to hear that the device was not working and you returned it. If you need further assistance, please log in to MyNETGEAR and click support for additional resources or to contact one of our support experts. We will be happy to help.
Thank you.
Rated 1 out of 5 stars
Gets the job done, but very expensive!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done, but very expensive! Gets the job done, but very expensive!
No, I would not recommend this to a friend