Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $189.99
The comparable value price is $199.99

Customer reviews

Rating 3.9 out of 5 stars with 486 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 3.9 out of 5 stars

Pros mentioned filter

Cons mentioned filter

76%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 322GW Dash Cam's video quality and ease of use, frequently praising its simple installation and compact size. However, some users reported issues with the app's connectivity and battery life, while others experienced problems with SD card compatibility and overheating. The parking mode and GPS features also received positive feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 486 reviews
  • Cons mentioned:
    Connectivity

    Rated 3 out of 5 stars

    Great Camera but Won’t connect to app or update

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried setting up to app once connected would not update firmware so reset cam started all over now it won’t even be noticed by app when searching for the camera so can’t update and won’t work with app.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best car investment

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works amazing, in the first week it was installed it came in handy. A car sideswiped us and we were able to pull up the footage for insurance claims.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    great dash cam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    used to have a rexing front and rear dash cams,went looking for a better dash cam and the salesman at best buy showed me a new dash came made by (NextBase) a company from England.Much better front and rear dash cam,Had best buy installed it,did a great job.The picture quality is a whole lot better than rexing cam.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Product. Good value.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with this NextBase camera. I also purchased the rear camera (mounted on rear window). This is my third vehicle camera brand, and it is the best one I’ve had. No issues and works better than I anticipated. Very happy with this. Been using it daily for nearly a month.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Connectivity

    Rated 1 out of 5 stars

    Worst dashcam ever made!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the absolute worst dashcam. Battery life is extremely short not more than 5 minutes on a full charge, then it drains to no charge at all. The app does not connect (iOS), Bluetooth and/or WIFI are not recognized at all. I tried everything, including resetting the device and looking online for help. I followed the instructions step by step and it still will not connect. I wasted several hours of my time trying to figure it out. I will be taking it back for a refund.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Clark,

      I'm very sorry to hear that you're having a problem with you 322GW. Please contact our Technical Support Team on Live Chat via our website, via email at support@nextbase.com or call +1 800 2805 178.

  • Rated 5 out of 5 stars

    Liking my Nextbase 322GW

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm so glad I bought this camera now I feel like I'm prepared if something happens out on the road. It was easy to set up and install and not at all as daunting as I thought it would be. its positioned so It doesn't block my view but yet it still will do what I need it to do.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Complete crap!!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete crap, I purchased this item on 04/20/21. It doesn’t come with a memory card so I bought one at the same time and got a really good one however after installing it would record for a minute or two then stop. No warning, no notice, nothing. A dash camera doesn’t do any good if it’s not recording or stops recording randomly for no reason. After playing with it for a day or two I was about to return it however doing research online I see there is a known issue with this brands dash cams as they only work with there own brands memory cards. I don’t understand why it wouldn’t just come with one if it had to be a specific one. So after doing some research online I was able to purchase one and have it mailed out. It took about a week to arrive and then I had to format it and install it and it seemed to be working fine…. Now here we are 4 months later and it has stopped working 100%. It cuts on sometimes and other times it won’t cut off at all but it doesn’t record at all. When the car comes on it don’t start recording, Press the record button and it records for one second and then stops, reformat the card then press the record button again still records for one second and then stops, Press the reset button on the bottom of the device still only records for one second, I also tried a firmware update, A completely different memory card as well as anything else I can think of. Best Buy only has a 15 day return policy and I didn’t even get it working due to waiting in the memory card within that time frame. I purchased this item when it was still $249.99 and it worked for about four months what a rip off. Buyer beware go with any other brand other then next base let my mistake be a lesson for anyone looking to buy one.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello Roy,

      SD cards only have limited lifespans. In our manuals we recommend formatting every 2-3 weeks to prolong the life of the card. Without this regular formatting, or if the card is non-compatible or damaged, the card could corrupt which would cause a failure of data writing.
      Symptoms of SD card failure are: an audible 'alarm' tone, non-functional buttons, freezing, corrupted files on playback, image missing from files, lack of file recording etc.
      We would always recommend using a Dash Cam compatible 8GB -128GB U3 Micro SD card, specifically designed for Dash Cam or CCTV usage. Using a dash cam compatible SD card will then allow your Dash Cam to function as designed. The card needs to have a minimum continuous write speed of 48MB/s.

      Do you have a rear camera too please? Freezing at one second could be a loose rear camera connector. Please ensure the Rear Window Camera cable is fully inserted where the cables join- it should click when it's fully connected together. There's a connector about 30 cm from the rear camera, this connector can be a little deceiving and needs to be really tight.

      If you need any further help, please contact our Support Team at support@nextbase.com.

  • Rated 4 out of 5 stars

    Dash Cam

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to install and easy to use the app in my phone

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great value dash cam

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great piece of tech and every driver should have one

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 3 out of 5 stars

    Reliably starts and records

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, it does not stop when removed from mount and the battery never charges fully and seems to have “memory” right out of the box After turning the camera off it will turn it self on within 5 seconds even when sitting perfectly still

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Best investment buy,

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome and dependable. Videoing while driving. Instant picture and video lock in case of accident. Bought for insurance and proof. If being struck by another vehicle at fault. Since I’m mostly a single occupant in vehicle.

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Very good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very good item, the image is clear. It has a removable storage memory for more space if needed. It can connect to Wifi so you can see it from anywhere. This is my second purchase as I liked the first one so much

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good dash camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good dash camera. I'm thinking in buying another one for my wife.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Awful; even the replacement too!

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1st one froze after 3 weeks. Touch screen non responsive. Also purchased rear camera and it no longer would also not display in view window. Sensed this camera would be difficult because during install software update took 45 minutes. Took it back for second one. Second camera software update would not install (via my Samsung S8). Gave it a generous 60 minutes while it just kept hourglassing. Rear camera would AGAIN not display even though software update not needed for that to happen. Lastly, app would not connect to my phone for viewing. Again, software update not needed for that to be operational (because update screen said update not necessary for camera to be operational.) I spent 2 HOURS attempting to set up the 1st one, 2 HOURS on the second one. My patience has run out; I'm done w/ Nextbase. Going back to Anker Roav...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 5 out of 5 stars

    Beautiful Picture

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this to replace an older Cobra dash cam that finally died. The casing is really solid an of good quality. The picture is outstanding. And the setup was easy. The additional downloadable app is great to allowing you to manage videos from your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good product , fast product , very very easy to use

    I would recommend this to a friend
  • Pros mentioned:
    Video quality

    Rated 3 out of 5 stars

    No support

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality video , but very difficult to pull files off the camera. Support is very poor and difficult to reach for help. I was on hold for more than 1 hour twice.

    No, I would not recommend this to a friend
    • Brand response from Nextbase
      Posted .

      Hello,

      We pride ourselves on our excellent customer service and I am sorry that you feel this has not been your own personal experience. Our Support Team is available weekdays from 7am to 10.30 pm CT via support@nextbase.com or +1 800 2805 178.

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    great camera

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to mount front and rear camera the only thing that takes some time is running the wiring for the power to the front and rear camera and I had it lock up on me once ended up pushing the reset button but otherwise it's been working great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    first dash cam iv owned

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i had this model for a little over a year and its a good cam the only bad experience i had with it was the night time the video was not that good lights shown was blurry and background was pretty dark but during the day it was perfect and clear

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Dash cam

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this dash cam for my mothers car and she absolutely loves it I had the same one in my previous car and I loved everything about it great Quality works amazing every time

    I would recommend this to a friend