Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Main Content

Customer Ratings & Reviews

Your price for this item is $299.99

Customer reviews

Rating 3.8 out of 5 stars with 4 reviews

Rating Filter

Pros mentioned filter

Cons mentioned filter

50%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-4 of 4 reviews
  • Rated 4 out of 5 stars

    Functions well

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good works with the 5MP cameras that I have. Smoothness during playback is not as smooth as the previous DVR, and the 30 second buffer is not as sharp as it should be but it gets the job done. The spotlight feature works great with this DVR. Also keep in mind that you must purchase your own (HDD) hard drive, it doesn’t come with one pre-installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    BEWARE-HORRIBLE SYSTEM

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The absolute WORST system and the biggest nightmare company to deal with. Nighowls tech support is an absolute nightmare to deal with. What good is a tech rep who knows less than me? I could have given them lessons. If i'm having problems it's because the system is horrendous & reaching someone who knows next to nothing is a waste of money and time. And now they refuse to refund anything. $350 completely gone and wasted. Take my advise and scroll on, do not buy this product.

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We sincerely apologize for the issue you have been experiencing and support you have received. We would like to provide you with some advanced support. Please email [email protected] at your convenience, providing your name, contact information, best time of day to reach you and a brief description of all ongoing issues. One of our internal advanced support agents will promptly reach out and work with you on a resolution. We look forward to hearing from you.

  • Rated 5 out of 5 stars

    Better than month subscription

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great system to avoid paying monthly monitoring fees for basically the same thing

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you for the review!

  • Rated 5 out of 5 stars

    Night Owl - 12 Channel Wired 4K Ultra HD DVR with

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Night Owl - 12 Channel Wired 4K Ultra HD DVR with 2TB Hard Drive - Black

    I would recommend this to a friend
  • Customer reviews from nightowlsp.com

    User rating, 4.7 out of 5 stars with 153 reviews on nightowlsp.com.

    See all nightowlsp.com reviews
    nightowlsp.com
Sponsored