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Customer Ratings & Reviews

Your price for this item is $699.99

Customer reviews

Rating 3.8 out of 5 stars with 5 reviews

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80%
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The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-5 of 5 reviews
  • Rated 5 out of 5 stars

    Best security system

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been having Night Owl Security Cameras for years. I upgraded to this new system and love it even more. Setting up is easy and remote viewing is simple to set up and use. I’m A senior citizen and if I can do it so can anyone else. Love it.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for being a loyal Night Owl customer. We really appreciate your feedback and for you to take time out of your day to provide us with your review. Again, thank you so much for being part of the Night Owl Family!

  • Rated 3 out of 5 stars

    still learning the equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    so far set up has been easy. it will take some time to really know how much I like the equipment

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      We appreciate your feedback, please do not hesitate to contact our technical support team if you have any questions about your Night Owl System. Thank you for choosing Night Owl.

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. I love that I can use my phone to check on my home.

    I would recommend this to a friend
    • Brand response from Night Owl
      Posted .

      Thank you so much for being a Night Owl customer!

  • Rated 5 out of 5 stars

    Easy to use with quality video

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have enjoyed the system and the phone app has allowed us to monitor cameras when we were away. Easy to use and playback is very helpful. For the developers, perhaps and option to tag video so I can review it later with my spouse instead of having to go back and find it again. We captured a car accident that plowed into our fence and was able to identify someone leaving the scene. We had to review the footage several times. Having the ability to log the footage for playback would have been helpful. Let me know if the feature already exists and I missed it. Not sure why but the system burned out after 3 years and I need to replace the central hub. I would like for it to be easier to replace components if and when needed.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    PIR cameras do not record motion alone

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have loved Night Owl cameras but this new system is defective. I purchased and found out that the motion feature will not record without heat! Example: dogs recorded inside then they went outside. They came in wet and cold. The PIR system did not record them. Lights, outside movement like trash can getting blown over will not be recorded because there is no heat. Block your heat and you will not be recorded. A defect that needs to be corrected !

    No, I would not recommend this to a friend
    • Brand response from Night Owl
      Posted .

      This system is not defective. Im not sure this technology was properly explained to you. This system is not designed to record or send out a push alert unless (motion + heat) are detected at the SAME time. Not one or the other, which is where the confusion is. If a piece of trash or a bird flies in front of your camera, it shouldn't be recorded. That is the entire point of this technology. Our Dual Sensor Technology was designed to help conserve hard drive (HDD) space and to reduce the number of alerts customers receive. The vast majority of our customers do not want to be alerted to trash blowing in front of the camera, or birds, or bugs, or changes in lighting or rainfall. Most prefer more substantial threats, such as humans animals or vehicles. That is what this technology is meant to achieve. If this is not the benefit you sought, this is not the best system for you. A standard motion detection system would have sufficed. The PIR lens does have a range limitation, meaning heat producing events outside of that range will not be recorded. We apologize for any confusion you have regarding this product, and sincerely hope this helps clear it up. Thank you for choosing Night Owl!

  • Customer reviews from nightowlsp.com

    User rating, 5 out of 5 stars with 1 review on nightowlsp.com.

    See all nightowlsp.com reviews
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