Customer Ratings & Reviews
- Model:
- DZ550
- |
- SKU:
- 11296951
Customer reviews
Rating 4.9 out of 5 stars with 2582 reviews
(2,582 customer reviews)Rating by feature
- Value4.8
Rating 4.8 out of 5 stars
- Quality4.9
Rating 4.9 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 1 out of 5 stars
Small basket
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The picture is deceptive. The only whole chicken that will fit is a qual. Basket are smll
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your DualZone air fryer. We will absolutely share your feedback with the relevant teams for consideration on future products.
Kind regards,
Ninja Kitchen
Rated 4 out of 5 stars
Air frayer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.And fryer take a bit longer than I expected but if you’re using baking, it works great.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 1 out of 5 stars
Misleading
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No way you could cook a full size chicken in there! The main picture is misleading.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi there. Thank you for dedicating your time to provide your comments. We are truly sorry to know about the situation with your Ninja Air Fryer. Feel free to contact our team via phone at 1-855-427-5127, and we will gladly investigate this for you. Kind regards, Ninja Kitchen
Rated 1 out of 5 stars
Already stopped working
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Purched this air fryer the beginning on November and it already stopped working. I'll be going back to power air air fryers from now on.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you’re having trouble with your air fryer. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
outstanding air fryer with tons of capacity
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Let me preface this by saying I'm no expert on air fryers. Ask me about computers, audio and theater components, I'm in my realm. Ask me about kitchen appliances, I really only know things from a very basic level. Does it work? Was it easy? Does the food taste good, or was it more of a pain to use than it's worth? Ultimately these are the only questions I really ask, mostly because they're the only questions I care about when it comes to prepping my own food. First world problems I know, right? That being said, we do cook a lot in our household between myself, my wife, 2 little girls and my mother (God bless 'em, I love all my girls!) Sometimes the only difference between fast food and home cooking has been our air fryer. Now, don't get me wrong...some will try to tell you that this is the same thing as proper oil frying. It is not. What it is, however, is close enough without adding a ton of extra grease or oil (saturated fats) to your meal. It *won't* give you the exact same taste and texture of deep frying, it is pretty close, and of course without the mess of traditional frying as well. It's also a heck of a lot better than baking most items. For me, air frying typically falls into one of two camps: 1 - Cooking frozen foods which are meant to be either fried or baked. Things like frozen fries, tots, fish filets/sticks, chicken nuggets/strips/dinosaurs etc. 2 - Reheating leftovers. In my experience so far, this air fryer exceeds my expectations in both camps. Chick-fila get cold by the time you got it home? Reheat the nuggets and waffle fries for a couple minutes and we're back to just-like-fresh taste and texture. Need a quick dinner for the family? Throw on some fish filets or chicken breasts in one and veggies/fries/potatoes/whatever in the other. The possibilities really are endless, and of course this particular one gives you the real estate to cook more and the separation of the 2 pots to control them individually. Overall, my experience with this air fryer so far has been quite positive, though I will admit I'm not using some higher tech features it touts (Air Fry, Air Broil, Roast, Bake, Reheat, and Dehydrate all in one!) As simply an air fryer, I feel it is more than worth it. Only you know if you need the capacity this provides; if you do, this is a great choice. Well designed with a relatively small footprint, tons of capacity and control with the dual cook zones, and a solid brand to stand behind it. Easy 5 stars for me.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 1 out of 5 stars
Unnecessary
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It doesn’t work well when you put 2 basket to cook. If you use only one basket it will work well, in that case why did i buy it with 2 basket?
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Doesn't make sense
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Considering they're among the pioneers of air fryers, to make a unit without a preheat function makes no sense, returned immediately
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hi Paul,
Thank you for sharing your feedback on the Ninja Foodi XL 2-Basket Air Fryer. We understand how important a preheat function can be for certain cooking preferences. While this model is designed to reach optimal cooking temperatures quickly without requiring a dedicated preheat setting, we appreciate your perspective and will be sure to pass your comments along to our product development team.
If you have any questions or would like recommendations on other models that may better suit your needs, please feel free to reach out to us at 1-800-365-0135.
Kind regards,
Ninja Kitchen
Rated 5 out of 5 stars
Excellent Multi-purpose Cooker
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Inside the box you’ll find the fryer itself, fully assembled, and some documentation. The fryer itself is attractive with a matte black plastic exterior and chrome accents. The display is large and easy to read and is set behind the membrane style control panel. The fryer overall is large (16.5”W x 14”D x 13”H) but is surprisingly lightweight. The power cord measures 33” and is permanently attached. Getting started is super easy as the control panel is clearly marked and logically laid out: Power on the fryer, select which basket you’re working with, select a cooking method, set your time and temp, and away you go. Beyond basic air frying, there are a myriad of other cooking modes, including Bake, Roast and Dehydrate. The ‘Smart Finish’ mode helps to make sure differing dishes in the separate baskets finish at the same time. And the Smart Thermometer, which is nicely nested in a compartment on the side of the fryer, actively monitors the internal temperature of your dish and finishes the cooking process when your desired temperature is reached. The unit is surprisingly quiet while cooking and results are in-line with other modern air fryers. The dual 5qt baskets have a non-stick coating on both the walls and the removable crisper tray, making clean-up a cinch. About the only issue I noted was that, when a basket is removed during operation, the unit does not stop or pause cooking; it just keeps plugging away. So, if you go to stir your food mid-cycle, be sure to press the Start/Pause key. The Ninja Foodi 6-in-1 XL Air Fryer is an excellent multi-purpose appliance that will likely supplant several other countertop cookers in your kitchen.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 1 out of 5 stars
Ninja 10 quart air fryer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for not having a deep single basket to cook an entire chicken instead of using individual dual baskets
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello,
Thank you for taking the time to leave a review.
We're so sorry to hear that you aren't happy with your Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer. We will absolutely share your feedback with the relevant teams for consideration of future products.
Kind regards,
Ninja Kitchen
Rated 1 out of 5 stars
I’m disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It stopped working after 3 uses I was hoping it would be as good as the powerxl
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.
Rated 5 out of 5 stars
Wonderful air fryer with great features
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Smart XL 2-basket air fryer is such an amazing design. I can’t tell you how many times that I’ve had to jockey things between air fryer and oven to keep warm when trying to cook 2 different types of food. Well no longer! This baby can do that with ease. What I really like is the smart finish feature that will magically have both sides finish at the same time even when they must cook at different temperatures and or time. Also, if you do have the same food in both baskets/zones the match cook feature will have them both end at the same time. I also love the built-In thermometer which also has a convenient storage area on the side of the fryer to help prevent losing it. My wife always seems to have a challenge with cooking chicken so that it is done but not over-cooked and she absolutely loves this feature. We’ve cooked about every cut of chicken and by following the instructions on how to place the thermometer and setting the proper temperature it has been perfect every time! The non-stick baskets and crisper plates are super simple and a cinch to clean. The only down-side for us is that we switched over from an XXL size single basket air-fryer where we would cook large portions of things like French fries in a single batch where now since these baskets are narrower we have to fill both and shake frequently in order to evenly crisp them. The included documentation has several really tasty sounding recipes that take advantage of the dual cooking features. I have not had a chance to try any of them out yet but plan to soon.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 1 out of 5 stars
Horrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product takes forever to air fry, don't buy
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendBrand response from SharkNinja Product Expert
Posted .Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your Air Fryer. We will absolutely share your feedback with the relevant teams for consideration on future products. If there's anything we're able to help with, please don't hesitate to reach out to our team by phone at 1-800-365-0135. Kind regards, Ninja Kitchen
Rated 3 out of 5 stars
Baskets are to small.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Baskets are to small, food has to be stacked. Food has to be mixed around alot to get cooked.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
President
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I use only 1 time and not working garbage I can’t re turn only 15 days
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not happy, my cheap knock off brand worked better.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great Air Fryer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We love this Ninja Air Fryer. We needed a large one for my family of 5. The addition of a probe is awesome. Everything work as I expected. I enjoy the large capacity and it’s easy to clean.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 3 out of 5 stars
Ninja dual
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The basket was very small, not ideal for a large family
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Great!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its great! No mess, easy to use, cooks just like an oven in way less time!
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Smart Fryer!!
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The Ninja Foodi Smart XL is a great addition to our kitchen, we previously had another brand with just a temp dial and timer. We had to watch it like a hawk or we would overcook our food and had to toss it. With the new Foodi those days are gone, I really like being able to cook a meat and a side dish and have them finish at the same time, and using the included thermometer our food is done to the precise temp we need from rare to well done. Smart Finish is accomplished by tweaking your settings in zone 1 then choose zone two settings for let say Asparagus. Then click smart finish and the guess work is done for you. Its great that one item won’t be done 15 minutes before the other, I hate reheating. Have two items with same settings? Just set up one and use the match cook selection and both sides cook same. Don’t forget to shake baskets during cook to ensure even cook. If you only need one side (defaults to left side but you can choose either) it will work as an air fryer. All power will be used in a single side cook to speed the cook up. My Daughters are always using the Air Fryer for Fries, Tater tots or mini corn dogs. The Foodi came through big time and cooked them like a fast-food place, no more burnt corndogs or fries that can chip a tooth. Don’t expect every cook to be perfect but this will help you get closer to it. It will take some time to learn what the capabilities are, then it will be a piece of cake from there on out. The exterior of the unit was never hot to the touch, even after 20 minutes of frying. But of course, the trays will be hot when you open them. The unit comes with 2 baskets (nonstick) and a crisper tray for items you want crispy. The 10 QT is deep enough for a whole chicken or pork loin, and recipes/ ideas/ charts for cook times. The Foodi is very versatile, it can Air fry, Bake, Roast, Air Broil, reheat and dehydrate. (Can’t wait to try this for fruits and Jerky) Clean up is very easy, the nonstick trays are a plus and are easily wiped clean in hot soapy water. I would recommend this to family and friends, and especially for those who want good food fast when they come home from work and are tired or don’t want to heat up there kitchen with a hot stove. I shouldn't have waited so long to replace the old one, This new one fits our needs perfectly. I would recommend this to my hungry family and friends.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Air Fryer - Large Baskets, Even Cooking
|Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Air fryers have sort of become the new "go to" kitchen gadget. They seem to be popular and affordable and everyone seems to have one these days. I had an older Ninja version that I loved. It was revolutionary for my wife and I in being able to cook our favorite foods quickly, and healthier than filling a pan with oil and cooking in fat or risking burns to your skin. I picked up this new version because it has larger "baskets" to hold more food, and has a food thermometer which is amazing. This new version continues to impress, and is a welcome addition. The things I continue to love about this air fryer and other Ninja food air fryers, is the ability to "dual cook" whatever you have going in both baskets. You can either "match cook" to have both baskets have the same timer so things are exactly evenly cooked, or you can set it so one basket starts, then the other basket starts on its own maybe a few minutes later (depending on what you are making) in order for both foods to finish at the exact same time. This is brilliant technology. The "new new" feature with this that I didn't have on my older Ninja Air Fryer is the built in thermometer. I'm not sure how much roasting of chickens or steak or whatever large meat sources that require a thermometer to check the "doneness" I will actually do in the future, but it's a welcome addition. Usually I would just use a grill outside for chicken but in the winter I'm sure I can be persuaded to use this more often than the stove since cleanup is alot easier with this air fryer. I used a 5 lb chicken breast just for this feature and it works as advertised. Set the "cook" setting to roast, insert the thermometer, and that sides bucket will turn off automatically when it reaches the required temperature. You choose "chicken" in the settings before you start cooking so it knows the temperature it's looking for. Also what makes these great is the included crisper plates at the bottom of the baskets. They obviously are used to fry the foods and make them crispy and delicious, but they also pop out and make cleanup easy and simple. Much easier than having to clean a grill or the inside of an oven. Overall as usual with Ninja products this comes very much recommended. Can't go wrong with this air fryer.
This review is from Ninja - Foodi 6-in-1 10-qt. XL 2-Basket Air Fryer with DualZone Technology & Smart Cook System - Black
I would recommend this to a friend















