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Customer Ratings & Reviews

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Customer reviews

Rating 4.9 out of 5 stars with 2663 reviews

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    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

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    Rating 4.8 out of 5 stars

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98%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 133 Showing 2,641-2,660 of 2,663 reviews
  • Rated 5 out of 5 stars

    Quick and easy- great results

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have used the fryer a couple of times since purchasing and love it. Hope to use it on a more regular basis

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very fast wish i bought sooner,many extra features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Don't have to heat big oven

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife seems to like it. Still learning best usages.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gift

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not used it yet. This is a Christmas present for my mom and sister. I'm sure they will love everything this present can do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Dissapointing

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering the price, it doesn't deliver. The cooking takes longer than expected and it's not as uniform as it's advertised. If only oil spray is used, the food is dryer and less flavorful (I compared fries in the air fryer with those made in a convection oven, side by side). The smart cooking technology is essentially a timer that delays (and hence synchronizes) the cooking start for one of the two baskets based on the required time for the food in each basket. Lot's of "big words", but not much substance. If one has a convection oven this is not a must-have, especially considering that the space in the drawers is limited. I did not try the dry food function yet, that may be a nice feature to have. It also makes less smoke/smell/heat that a conventional oven. I would give it 3 stars, but I took one more out because of the, in my opinion unjustifiable, much higher price compared to other models.

    No, I would not recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello, Thank you for taking the time to leave a review. We're so sorry to hear that you aren't happy with your DualZone air fryer. We will absolutely share your feedback with the relevant teams for consideration on future products. Kind regards, Ninja Kitchen

  • Rated 5 out of 5 stars

    Ninjs 2 Basket

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Oh WOW, my husband is the cook an had fallen in love with this Ninja. And I'm very impressed as to how the food come out. So far, PERFECT! He has used the small one for a long time but we needed the bigger double basket. Well worth any price in my book!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase. Can’t wait to use it for dinner

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great air fryer until it starts shutting down

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will first say this is the first air fryer I have ever owned that being said I have thoroughly enjoyed it. After a couple years worth of use it now shuts off on its own in the middle of cooking warranty time is over. No idea what to do now.

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience with our product did not meet your expectations. We greatly value our customer's opinions as they help us continuously improve and develop products that truly meet the needs of those who trust us. In the meantime, if you need additional assistance or would like to discuss your situation further, please don't hesitate to contact our customer service team at 1-800-365-0135. We will be happy to help. Once again, we appreciate your feedback and look forward to providing you with a more satisfying experience in the future. Kind regards, Ninja Kitchen.

  • Rated 4 out of 5 stars

    Good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really liked it . For the first time users I highly recommend to buy and try it out . Very easy to use overall and good taste of food as well .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great product

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Being able to cook two different things at once without having to compromise it's wonderful!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ninja Air Fryer DZ550

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item shipped and arrived in a timely manner. Very pleased with the performance of this model and best of all was the super price from the Best Buy website.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked great until it just stopped working last month. Now I’m looking to see what warranties or anything that can help with this issue

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello Alonso,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you’re having trouble with your Ninja XL Air Fryer. We will do our best to help. Please reach out to our team by phone at 1-800-365-0135, we'd be happy to look into this for you.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Best cooking tool

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases ever especially on our fast pace life.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter’s family loves it!! It’s bigger than they thought.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Air fryer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great deal on Black Friday for this and it is easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Good for feeding hungry kids and so tasty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect addition to my kitchen !!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just buy 2 fryers save your money.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Add 20 min when cooking both baskets. Defeats the purpose of being able to cook 2 things. Forget the thermometer. Dont trust it. Im regretting this purchase.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    SORRY This is the first time this has happened to

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought an air fryer to pick up in 2 days and I've been waiting for 7 days. I'm sorry I can't give it more stars, at least Best Buy will reward me. That was a New Year's gift and today is January 3rd. What do you think?

    I would recommend this to a friend
    • Brand response from SharkNinja Product Expert
      Posted .

      Hello,
      Thank you for taking the time to leave a review.
      We're so sorry to hear that you haven't received your Ninja Foodi. We will absolutely share your feedback with the relevant teams for consideration on future service, and recommend getting in touch with Best Buy for further assistance.
      Kind regards,
      Ninja Kitchen

  • Rated 5 out of 5 stars

    Love it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it♥️ my daughters love this as well. Great buy!

    I would recommend this to a friend
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