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RobinP Posted
Received in record time. Love everything Ninja makes
JClay Posted
Amazing grill making everything I cook taste great and cooks it fully without worrying about meat not being cooked all the way.
ReidThoughts Posted
Multi-use! Quality of cooking- exceptional. Easy to use, easy to clean, great ventilation, handy guide! A must household prouduct!
MNKELLZ Posted
Gift for my son and he is so pleased. He made sure to send me pictures of his first meal!
CristoVive Posted
Great for grilling and air frying! Easy to clean!!
AyoS Posted
A must have in the kitchen to replace your air fryer and has more features.
HelenG Posted
It’s excellent, it cook so fast, your meat cooks delicious
Mofish Posted
Excellent indoor grill , does exactly what it says
TomerS Posted
The best machine ever!!! The best machine ever!!!
Ashh Posted
Absolutely love it, I make everything in it! Best gift ever
Melay Posted
Love how fast I can cook steak and other meats and still taste good.
RiccardoJ Posted
This is a great air fryer! I made steak within the first few weeks of using it. My only gripe with it is the cleanup. Maybe it’s me but I need to do a better job at cleaning or at least wish it was easier to clean up.
Judy Posted
Love this item. Easy to use . Easy to cleanm fadt cleaning
HenrryM Posted
Best product, fast delivery and reasonable price..
JessicaB Posted
After the first use with the grill plate, the coating on the cooking pot began peeling in multiple spots — despite hand washing. Customer service initially said it wasn’t covered under warranty. They eventually made a one-time exception, but I still had to pay over $10 for shipping. Disappointing, especially since the coating is what makes the surface non-toxic. This replaced a smaller Foodi grill I’d used for years. The coating feels much more fragile on this model, and it cooks unevenly — the center cooks slower, requiring me to rotate food. I never had that issue before. I also received a mesh basket instead of the advertised crisper basket and never got a response when I asked Ninja to confirm the material. It doesn’t fit well, and I’m concerned it will scratch the cooking pot further. I was confident in the product and threw away the box, so returning it isn’t an option. I usually love Ninja products, but this experience fell short in both quality and customer service.
Posted
Hello Jessica,
Thank you for taking the time to share this detailed feedback with us. We understand how disappointing it must be to experience coating concerns, uneven cooking, and confusion around included accessories, especially after trusting this model to replace a Foodi grill you’d used successfully for years. This truly isn’t the experience we want for our customers. The concerns you’ve raised about the cooking pot’s coating, uneven heating, and the mesh basket not fitting properly are all issues we’d like to take a closer look into. We’d encourage you to give our Ninja team a call so we can get to the bottom of this and determine the best solution moving forward. You can reach us at 1‑800‑365‑0135, where one of our product specialists will be more than happy to assist. We're available Monday–Friday: 9 a.m.–9 p.m. ET and Saturday: 9 a.m.–6 p.m. ET.
Kind regards,
Ninja Kitchen
ShawnD Posted
Awesome if we could we would buy more, this works beautifully and better than a gas oven. We have used this more than a air fryer
Che707 Posted
This is the best ninja foodie! I actually purchased this item twice since it was such a good buy when on sale ! Very satisfied, will definitely recommend !
Mlgxpj Posted
Overall nice product, does the job and food comes out nicely. My only down side is , its hard to place the parchment paper so i end up using bake safe plates
JustinE Posted
Does a great job with any air fried foods. Nice and crispy
TomasB Posted
Wow best purchase last year I really enjoy this Ninja product. It make the best steak and salmón, Very powerful and easy to clean.