The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Rated 5 out of 5 stars
Awesome!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is awesome! Making your own ice cream is easy and it comes out amazing!
I would recommend this to a friend
Rated 3 out of 5 stars
No recipe book
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The machine did not come with the instruction manual or the recipe book
No, I would not recommend this to a friend
Brand response from SharkNinja Product Expert
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Hello Ruben,
Thank you for sharing your experience with us. We understand how inconvenient it must be to receive your machine without the instruction manual or recipe book. This isn’t the experience we want for our customers, and we’d like to help. You can find the instruction manual and an inspirational recipe guide on our website, under the Support section for your product model. If you need further assistance, feel free to give us a call at 1-800-365-0135, and one of our product specialists will be happy to help. We’re available Monday to Friday: 9 a.m. – 9 p.m. ET, and Saturday: 9 a.m. – 6 p.m. ET.