Hi Gabriel,
Thank you so much for your feedback. We're truly sorry to hear that your refurbished air fryer arrived with more scuffs and scratches than expected, especially given its “Excellent” condition rating. We understand how disappointing that can be, and we sincerely apologize for the inconvenience.
Your comments are incredibly valuable, and we appreciate you bringing this to our attention. While the 15-day warranty is in place, we want every customer to feel confident and satisfied with their purchase.
Kind Regards,
Ninja Kitchen.
