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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers find value in the affordable price of Norton 360 Premium, appreciating that it offers comprehensive protection for multiple devices, including 10 devices on a single subscription. They also appreciate the added security features like the VPN and dark web monitoring. However, some customers have expressed annoyance with the auto-renewal feature and occasional pop-up advertisements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 23 Showing 441-460 of 497 reviews
  • Rated 2 out of 5 stars

    Norton not consumer friendly.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation & setup not intuitive or user friendly. Auto renewal and credit card requirement annoying. There should be a law against forced data gathering like this.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Like it

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for all my families devices and phones I only buy Norton

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Norton for years. I will purchase again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HI: The item, I purchase, was needed too be safe online for family's. Ty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal this was exactly what I was looking for when I was looking for one

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Peace of mind

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great software to have, if you’re in need of great security on your computers at home or in the office. It definitely keeps my mind at ease when I know all the cybercrime going on these days.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always use Norton-360 Premium for a 1 tear subscription

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Norton viruses and will always buy it everything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Less expensive in store, than on Norton website

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    114.+ to renew online, bought at BB, on SALE 34.+ !!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Norton 0

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It seems to work OK but it keeps wanting me to buy additional stuff that should have been included. I probably wont buy this again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    great for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for safe online. It came with vpn which is great for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Long installation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long installation process but overall software works

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Huge problem with recent Norton 360 purchase.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like Best Buy. When I lived in Minnesota, I would drive past an early Best Buy on I-35 south of Burnsdale. This purchase was a nightmare. I received your notice for a significant discount which I purchased online and went to the 2100 south store in Salt Lake City to get the download product. Nobody could tell me where it was, and said I would find a download file online. That was not the case. I made a call to you call center. They were helpful only in that they said I would have to go to the store to get it. (By the way, your call center personnel are excellent!) I went back to the store March 14 and found one check out man who knew what to do. He brought me a box that contained instructions including the Product Key. Everything worked fine. During the period that my annual subscription had ended, I didn't have access to my password vault. I had to go to my safe, and get each one on paper backup. Frustrating because of the time consumed. Everything is now working properly. What would you ask for in my place as a recompense for extra trips to your physical store, and hours trying to find answered online and from your call center? Thank you for reading this. Gordon Wildman.

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Hello Duke - Very sorry for your trouble, but it seems you bought the physical software package instead of the digital download? The digital version provides your key online, and takes only minutes to download and install - no trip to a store is necessary! Again, apologize for perhaps the confusion but please be sure to look for the digital version next time. Hope this helps - DWN. norton_us

  • Rated 5 out of 5 stars

    Cpm23

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service for 1 years prepaid by Norton I recommend

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not too bad, but could use much improvement.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not too bad. Needs improvement, though: LifeLock told me my name and family information was being sold to data brokers, then there was a button to show me a resolution, and when I clicked it, a blank screen appeared.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Norton 360

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered it and it came within a few days. Easy to install on any computer. I would buy it again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Deal for 10 Devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This program is a screamin' deal and does the job of scouring our computers for intruder activity.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton 360 for 10 Users

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy this one every year. I buy when pn SALE, so I buy when ever it goes on sale.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best internet security you can get i have this on my conlutwr

    I would recommend this to a friend