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Customer Ratings & Reviews

Your price for this item is $99.99

Customer reviews

Rating 4.6 out of 5 stars with 497 reviews

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Rating by feature

  • Value

    Rating 4.8 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

There aren't enough negative mentions yet.
93%would recommend to a friend

Customers are saying

Customers find value in the affordable price of Norton 360 Premium, appreciating that it offers comprehensive protection for multiple devices, including 10 devices on a single subscription. They also appreciate the added security features like the VPN and dark web monitoring. However, some customers have expressed annoyance with the auto-renewal feature and occasional pop-up advertisements.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-497 of 497 reviews
  • Rated 1 out of 5 stars

    Bad Program

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate this program. Trying to install was a nightmare. Program Kept trying to change pass word during installation. Never could get program fully installed.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Crappy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crappy. Wasn't able to download. I wish I had gotten McAfee when it was on sale instead of buying this one and returned it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Norton - Not good for me.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hated it. I had issues with it downloading. It had pops up all too often, and I just didn’t like it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    couldn't install the program. thinking to go by the store.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Purchase portable hard drive

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible service I was one of the first ones in the door and over 45 minutes to leave. Very simple purchase but couldn’t get help and paying was very frustrating. Glad I don’t go there often!

    I would recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Clarance - Sorry to hear your HD purchase experience was disappointing. Hope you are aware this review is for the Norton software - is that what you intended to give a 1-star review? - DWN Symantec

  • Rated 1 out of 5 stars

    No

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never worked for my computer; had to many popups, windows popping up and not knowing what they are

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Very sad over returning

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product tape been loss dosent know is it still work

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Hi Gary - Sorry for the trouble. Please contact us at support.norton.com if you still own and wish to activate the subscription. - DWN Symantec

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Norton 360 - 10 devices

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton provides a good suite of virus, internet and computer protection tools. A bit pricey though this BestBuy deal is quite affordable. The downside is they make annual renewals at full price a default expectation although you can opt out anytime. These days protection for mobile and home devices is very necessary, making this 10-device pack a good choice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    protect my computers

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    keeps my devices safe, including my cell phones and tablet.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Great buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy quick installation for up to 5 devices. Good deal.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Norton wants trust.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My review has deals with customer service. Norton wants you to trust them. However, the company is sleazy. I cancelled the auto renew, but got a change on my credit card statement. 30 minutes later of time deadening chat, norton offered a 20% refund. I say no to offer and they finally said my card would be refunded for the full amount. I still don’t know if I ever chatted with a person or an ai robot.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Virus protection

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for a great price. Hate that you have to sign up for automatic renewal and enter credit card info into site.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Norton security software

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic product and even better cost for this security software

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Relentless Upselling

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a very intrusive presence on my desktop. Norton sends pop up messages almost daily to elicit worry that you might be vulnerable in some way if you don't buy their latest upsell. Super distracting and annoying.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Rated 5 out of 5 stars

    Deal

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was on sale so i bought 2 boxes of it cheaper then buy online

    I would recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thank you for your feedback. We love hearing from our Norton customers! norton_us

  • Rated 4 out of 5 stars

    Norton 360

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The program is good except it has and additional in program charge for updating drivers for $53.00. I am looking for a different program that’s all inclusive.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    It's a charge to accumulate more charges

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay away. It's just a bag of ees. Once you pay and sign up, it's just a bombardment of them constantly trying to sell more more more.

    No, I would not recommend this to a friend
    • Brand response from NortonLIfeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. Symantec