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Customer Ratings & Reviews

Customer reviews

Rating 4.3 out of 5 stars with 196 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are satisfied with the protection that AntiVirus Plus provides, as well as its ease of use and antivirus capabilities. Many appreciate the price and performance of the software, with some finding the password manager useful. However, some customers have experienced issues with downloading the software, while others have noted concerns about speed and the auto-renewal process.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 196 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Another must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need antivirus protection Norton is the way

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great program to use On computer laptops. Amazing

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and use Recommend. A great product

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product for prepaid subscription. just dont forget to cancel the repeated billing after the registration

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Norton didnt work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i paid for this and can’t use it waste of my money had to purchase from another virus company unacceptable Best Buy you should refund my money but Chianti wont recommend to anybody to purchase this product

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your feedback. We're sorry to hear you are facing these issues. We would like to look into this further. Could you please send us a message to our official social support channel on Facebook at https://m.me/norton or on Twitter at https://twitter.com/messages/Nortonsupport

      Alternatively if you prefer, you can connect with our team via chat & phone here www.norton.com/support. Thank you. norton_us

  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and work best .Thought it provides basic level of security feature but it works well

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It didn't download right away

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had to made calls for help on downloading the product. It eventually was taken care of by agent.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product very easy to install. Will continue using

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Could be better!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As antivirus is ok, but keep me telling that i have stuff to do “pending” on my computer, and of course charging me extra for it.

    No, I would not recommend this to a friend
    • Brand response from Norton & LifeLock Product Expert
      Posted .

      Thanks for taking the time to provide us with your rating and feedback. We really appreciate this. From time to time, you may receive promotional offers related to your subscription (like discounts or special deals) via in-product messaging that are displayed on your device. We try to balance your privacy with our concern for your Internet safety. However, your feedback is really important to us and we will share this with our teams internally for review. In the meantime, please follow instructions here https://support.norton.com/sp/en/us/home/current/solutions/v138304110 to manage special offer notifications.

      Should you need any further assistance please do not hesitate to get in touch with our support team here www.norton.com/support who would be happy to help. Thank you. norton_us

  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Anti Virus

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Norton antivirus is usually a high quality virus protection software. Not easy to use without tech support. Warning that there is a annual auto renewal about $65.00. Bought on sale and called the number on the charge card to match the sale price. The company did not alert me when the charge renewal was scheduled to occur

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Reccomended

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps my MacBook Air 13.3" safe with its automatic cleaning and scanning services. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was moving slow after I installed Norton my computer is moving really fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good security

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to have anti virus on your computer especially when you are browsing on the net

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product recommend to others it has good detection and signature updates

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised. Download is quick and easy. I bought it, and then download it right from the side.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Norton is good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Norton has always been a good product. My long time employer used it for all the Apple computers for many years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Seems good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient. Not complaints as of now but as I use my computer I’ll see how it goes

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Money well spent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great for checking for malware on my MacBook Pro, it automatically updates which I like

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, no issues at all. Plus I was able to transfer it to my new computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Helpful

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did have a very hard time downloading this from the best buy email. But the product itself is great. I'm happy with it.

    I would recommend this to a friend