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Customer Ratings & Reviews

Customer reviews

Rating 3.6 out of 5 stars with 47 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

60%would recommend to a friend

Customers are saying

Customers find value in the Memory Foam Neck Massager's vibration and comfort. However, some customers have expressed concerns about the massage feature and the need for batteries.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 47 reviews
  • Pros mentioned:
    Vibration

    Rated 4 out of 5 stars

    Pleasant, battery powered vibration

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleasant, mild vibration on a comfortable neck cushion. Good if you are looking for a mild-moderate steady hum around your neck. My boys have already tried to claim it from me.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Vibration

    Rated 5 out of 5 stars

    Great neck pillow!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable neck pillow! I love the closer because it stays together and does not come apart while traveling and being lugged around! The high vibration setting rattles my brain a bit, but if you like a heavy vibration—that’s your setting— I’ll stick to the low setting! It does require 2 double A batteries and does not include them.

    I would recommend this to a friend
  • Cons mentioned:
    Massage feature

    Rated 3 out of 5 stars

    Decent Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s more of a vibrating pillow you use around your neck than a true massage. It definitely feels good and is very inexpensive but the massage name is a bit misleading.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vibration

    Rated 3 out of 5 stars

    Ok

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is just ok. It’s not expensive by any means. And if you enjoy a vibration type massage on your feet than this will be great for you. Just not got me.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vibration

    Rated 5 out of 5 stars

    Comfy neck pillow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you need a little vibration for your neck. Ive flown with this a few times and its been nice to have a massager built in.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Works fine

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My neck massager came in a blue color which I don't mind, I like the color blue. I enjoy how the neck massager is adjustable for how tight you would like it. I wish there were more massage nodes as there is only 1, which is kind of on the loud side.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Neck Massager

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as advertised and fits very comfortably around neck

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Unique & cleverly designed neck massager!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really unique & clever design. Provides an enjoyable and effective vibrating pressure on my neck that is relaxing and useful in relieving soreness and stiffness in my neck.

    I would recommend this to a friend
  • Cons mentioned:
    Massage feature

    Rated 3 out of 5 stars

    Good corner pad

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The massage feature is not good. However, it's great to wrap around the back corner of my chair's arm to give me pad when I lean preventing the arm from digging into my ribs.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life

    Rated 2 out of 5 stars

    Neck Massager - Not Quite Good Enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The NuvoMed Neck Massager functions. To be fair my neck problems might have been to advanced for this device to help but these are the issues for me: 1. The device was not tight enough on my neck. 2. The vibration level was too low. 3. 2 AA batteries required. Really? How about rechargeable! Overall I would not recommend this product under most circumstances.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vibration
    Cons mentioned:
    Battery life

    Rated 4 out of 5 stars

    Good massager

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good one but only you need 2 AA batteries to operate... If it was rechargeable it would be great. 2 vibrating mode and not too much noise is good thing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    ms

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love ths versatiliry of use! helps my degenerTive dusc dusrase pain

    I would recommend this to a friend
  • Pros mentioned:
    Vibration

    Rated 3 out of 5 stars

    Buy a better one

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not what I expected, it just vibrates but I got it onsale and its not bad for what i paid. I recommend buying a better one

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Poor quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Immediately out of the box this only worked on low speed. Unfortunately it doesn't curve around as much as expected, I understand it's a function of its design and still being able to massage the neck. But we didn't realize that before we had purchased it. The more traditional shaped 'u' shaped one that we have is still more effective.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Neck pillow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great size and fits comfortable around your neck and I got it for a great price. And I recently used it on a road trip and it was great.

    I would recommend this to a friend
  • Cons mentioned:
    Battery life, Massage feature

    Rated 4 out of 5 stars

    Not Bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good concept but massage was rather weak. I guess that should be expected given that this massager is battery operated.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Battery life, Massage feature

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is just okay. It works with 2AA batteries and the massage is not very relaxing. I use it on my knees. I'm going to spend more money and get a better product.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Vibration

    Rated 2 out of 5 stars

    Probably not worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably not worth it, even on sale. I ended up giving it to my kid who enjoys it, but it’s an awkward pillow that doesn’t provide much other than vibration.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Definitely Recommend

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and works well when you just need to relax. Overall I would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Cool product, great valuje thank you.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item, inexpensive and portable. Runs on typical AA batteries, thank you.

    I would recommend this to a friend
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