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Customer Ratings & Reviews

$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4299 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 4,299 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best streaming device on the market!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you stream anything then this is for you. It's a beast!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This streaming box exceeded expectations. The AI upscaling is a game changer for non 4K content.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Freedom, functionality & the best tech out there!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's hard to know where to begin or end with this unit. Beautiful, stylish, powerful technology giving users the freedom to use the Android system for cord cutting TV, media and gaming. Astonishingly flexible and fast, with oodles of memory to ensure lightening speed. The video upscaling is tremendous. When streaming older movies it's easy to forget they are old, as the upscaling makes them seem such good video quality, and without any lag or glitches. The remote control is a space age Toblerone with perfect connection time (no lag) and superior battery life. You can now reprogram the menu key to add further functionality. The only downside is the Netflix button, which can't be changed. Once you are used to it being there, it's easy to avoid accidental launch of Netflix. There is plenty of room for additional memory, not limited to additional USB ports for video or expansion. You can use Duo and some others from the Google Play store, but not Zoom which I easily side-loaded for my wife's yoga classes. I also added a Logitech C922x Pro which is plug & play for video conferencing (NVIDIA's website even recommends it). For gamers it is first class. There is a huge amount of endless possibilities with this unit, and NVIDIA provides timely updates to the Android OS and it's own firmware. I was blown away by the excellent price. This is a serious piece of equipment for a low price. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    sleek and killer fast

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very fast and very dependable unit.love the look of it

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    HDR STREAMING AT IT'S BEST

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I HAVE PURCHASED THE 4K FIRESTICK, 4K APPLE , 4K ROKU. FINALLY UPGRADED TO NVIDIA SHEILD. WOW, WHAT A DIFFERENCE. I LOVE IT SO MUCH I HAVE SHARED MY EXPERIENCE WIN FRIENDS AND CO-WORKERS. EASY TO USE AND THE ABILITY TO ADD APPS WAS VERY EASY. I HAVE ALSO ENJOYED THE ABILITY THE SHEILD HAS TO UPSCACLE PICTURE ON MOST APPS. I ALSO HAD A PROBLEM WITH THE FIRESTICK OVER HEATING. THE SHIELD RUNS COOL FOR HOURS . IF THIS DEVICE FAILS I WOULD BUY ANOTHER ONE RIGHT AWAY.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent streaming device

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched for months the nvidia shield features and it’s price tag. I was hesitant because I was used to firestick and did not want to spend the money . It does not disappoint! Right out of the box the device was up and running within minutes. The device is a major upgrade from a firestick in every aspect. Handles multiple APKs flawlessly. Ai upscaling is very cool. 16 gigs for apps is plenty with the ability to expand with usb. You will not regret. I ordered a remote cover from Amazon and shield game controller and shield stand from nvidia directly as Best Buy did not carry it.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Still the Best Streamer for Power Users

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Currently own the 1st, 2nd, and now 3rd generation of the Shied and they have all functioned well. Chose shield over Roku and other flagship streaming devices from the get go due to the extensive file support, especially the support for lossless audio files and codecs. This latest Shield was purchased for the upscaling feature and the improved remote. When set at LOW or Medium, the upscaling makes a noticeable improvement in sharpness when watching 720P and 1080i/P content. The new remote is light years better than the previous Shield remotes.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    True 4K AI Upscaling for your UHD TV

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Nvidia Shield TV has been my goto stream box since I took the plunge with the Pro 2017. The Pro 2019 eclipses that box by leaps and bounds. The 4K AI upscaling is AMAZING. I have been going back to some of my favorite flicks just to see them upscaled by this amazing little streamer. The new remote is phenomenal, though the Netflix button can be a pain at times. Upgrading to the Nvidia Shield TV 2019 with 4k AI upscaling has saved me the expense of upgrading my TV, because I am finally seeing true 4k on the TV I bought years ago. HIGHLY RECOMMEND.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy is the best place to go!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase was great!!!!!!! Best Buy is one of the places to go and find things that you really need the best type of products they pick the best of the products digital of all kinds so it is a most greatest place to go to get products your digital products, computers, all kinds of stereo systems refrigerators all those things are the best and they give me the best prices!!!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent game stream. Excellent video stream.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to replace both a Roku Ultra and Steam Link and it exceeds the performance of both. The ultimate reason I bought a SHIELD was to replace my Steam Link. My biggest grievance with the Steam Link was small glitches, hangups, and stutters in sound and video quality that can really take away from the immersion and enjoyment of playing a game on the big screen. The SHIELD, from 80+ hours of experience now, has had far fewer (if any) of the same issues as the Link. Games come in much more clearly and the sound without weird drops, clicks, and shakiness. This is with both devices plugged into the same wall adapter. It took my a few hours to figure out how to get the SHIELD talking with my computer. I had to update my graphics drivers (GTX970) and also update the drivers on my Xbox one controller by plugging it into my computer and using a Microsoft program to update the controller. Once I did this, it was pretty smooth sailing, but took some googling and research to find why things weren't talking at first. The image AI is good, sometimes too noticeable on super low resolution movies. We just watched Halloweentown on Disney+ and the AI was "sharpening" the image too much to the point it looked oddly distorted. Turning it off was easy enough, and I do like the AI in most applications and won't complain, it's a good feature. It's a good replacement for our top end Roku. Easy to use. I turn off all the recommendations that pop up on the home-screen to keep it minimal and usable. When you install and log into a new app, the SHIELD pulls recommendations and whatnot from that app (like NFlix and Hulu) and floods the homepage with shows you can continue watching from where you left off and gives you options of other things to watch. I just don't like all the clutter. Also, you can get HBO max on this. My wife subscribed to HBO max only to find out that Roku and HBO are fighting over the profit models of their businesses and you cant get the HBO app on Roku (as of oct 2020). She was delighted to find that she can watch some of her favorite shows now straight from the SHIELD, just another small win for this devices. If you just want a high quality video streaming device, I would say get a high end Roku. But if you are looking to use it for Gamestream, plex server, or more techy applications in addition to a high quality video device, then pull the trigger. I'm glad I did.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Better Streaming Device Than A Firestick

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was reluctant to buy the NVIDA Sheild because of the price. I'm so glad I did. After going through many Firesticks that underperformed, I decided to give the NHIDA Sheild a try. It out performs the firestick and I love how it can be setup to up scale content up to 4k quality. I've purchase 3 in last 2 months so and far I'm very please with it.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    The Best

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid box, great performance, keep getting updates for years. I had 2015 and took me time to sell it. Now I have 2017 and 2019.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    And I'd Buy It Again

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this unit after the previous unit broke. It works as advertised and delivers better viewer satisfaction than the Fire TV units I have used. I only wish the Netflix button were somewhere else, out of the way. This is the fourth Shield I have purchased. I hope these will last until an upgrade to the Shield Prfo 2019 appears.

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Quick streaming device with deluxe features

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using the Shield TV for steaming although it is a good game platform. Several free games are included. AI guided upscaling of 1080 sources makes them close to 4k quality. The Shield TV has a demo mode so you can really see the improvement. At this time the android TV platform like the Shield is one of the few to have HBO MAX. Remote has a backlight for viewing in dim light. An addon app allows reprograming the prominent Netflix button to some other function or even no function at all. It's a little pricey but if you spend a lot of time streaming it is worth it.

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Excellent if you plan to use all the features

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came from using a FireTV Cube. Overall, I'm pretty happy with the device. It's very fast and responsive. However, it's pretty expensive. I think it's only really worth it if you're going to use all the features, including game streaming. Speaking of game streaming, it works surprisingly really well - both with the remote service and to local PC. If I didn't use the game streaming, I would have a hard time recommending it over the FireTV Cube. The Cube streams very well and considerably cheaper.

    I would recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Love the new remote!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have 2 of the previous generation Nvidia Shields, and I'm so happy with the upgrade. The upscaling works excellent, and the new remote is a vast improvement over the older one. My only complaint is that the volume buttons are in a row with other buttons and it makes it impossible to change the volume without looking at the remote to make sure you're pressing the right button. Even though the backlighting works great, it would be nice to have a tactile difference for the volume. But aside from that small complaint, the Nvidia Shield is still the best streaming box out there and worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Android box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best android box on the market. Would recommend to everyone

    I would recommend this to a friend
  • Pros mentioned:
    Speed

    Rated 5 out of 5 stars

    Nvidia shield is the best Andoid box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product. I always used the Firesticks in the past but heard about these and I am extreamly happy i bought one. It takes streaming content to a whole nother level. It also supports GeForce, android online gaming platform, with a lot of good games. Very fast device, easily add ecternal storage and can even connect VR to it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Wow, upscaling and speed makes it worth the price.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a tremendous difference with upscaling, both sound and picture is amazing. The speed is also lightening fast. If you are on the fence, make the plunge.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Better product than ever with slightly less value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this to replace my dead 2015 Pro model and it works as good as that version with the added benefit of better audio support and AI enhanced upscaling. Unfortunately Nvidia removed the 500GB hard drive making this essentially the 2017 standard model with slight enhancements (at the same price as that standard model). While that does make the 2019 Pro model $100 cheaper than it's been in years past, you now get substantially less storage and no game controller, which was included in all previous models at the $300 and $200 price points. That being said, the Nvidia Shield Pro Android TV continues to be the best streaming box for home theater enthusiasts and the updates in the 2019 version make it even better in that regard. The 2019 models are however worse for people looking to game on them.

    I would recommend this to a friend