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$199.99

Customer reviews

Rating 4.6 out of 5 stars with 4338 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers praise the SHIELD Android TV Pro for its overall performance, speed, and streaming capabilities, highlighting its ease of use and excellent remote. Many users appreciate its 4K capabilities, AI upscaling, and suitability for gaming, as well as Dolby Vision support and storage options. The main concern appears to be its price, with a few users mentioning occasional lag, ads, and issues with the interface.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 24 Showing 461-480 of 4,338 reviews
  • Pros mentioned:
    Remote, Speed

    Rated 5 out of 5 stars

    Still the Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new NVIDIA Shield Pro is by far the best Streamer made, the cost is high, but the reward is worth it. The new processor and ram makes all operations run like a charm, if you want the best, stop wasting your money on inferior products. The new remote is also great, my only complaint with the remote is there is no mute button, other than that you will love the over all capability of this product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Streaming box I've ever owned.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's the best streaming box I have ever purchased. Even though it's older. The newer streaming devices just suck.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it works well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works really and highly recommend and thank you so much

    I would recommend this to a friend
  • Pros mentioned:
    Speed
    Best Buy Employee

    Rated 5 out of 5 stars

    AMAZING

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    Best Buy Employee
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing product, amazing visuals, and the AI Upscaling actually does something! Even better the speed of this thing is crazy, absolutely blows away the built in SmartTV interfaces

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Streaming

    Rated 5 out of 5 stars

    There is no better streaming device

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shield TV runs every Android TV app I've tried, much faster than my smart TVs (Android or otherwise), and does so much more that it's honestly a little overkill. It can run streaming services, games, smart home apps, antenna TV, etc etc etc with the right accessories. One of these makes the entertainment center complete.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Streaming

    Rated 5 out of 5 stars

    Best streaming device on the market.

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This device is amazing for streaming shows, playing games and it’s very powerful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent for 4K home theater

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you've got a 4K setup this is the streaming device to get. Plus, it passes-thru/handles Dolby Atmos and the other high end audio formats. It can also handle Dolby Vision. The only item I would change is the size of the remote (and get rid of the Netflix button as I'm always touching it accidentally). On the plus side, the remote lights up so that's a very good thing.

    I would recommend this to a friend
  • Pros mentioned:
    Speed, Streaming

    Rated 5 out of 5 stars

    Nvidia Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really fast & snappy. Perfect for streaming or gaming.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Speed

    Rated 5 out of 5 stars

    Best streaming box yet!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the shield. Upgraded from the Fire devices and this blows them out of the water. Faster, more support! Using this with our 4k TV & love it. We use this for netflix, hulu and Amazon Prime 4K content is stunning. The black levels are great, the picture is great. Fast start up and cool down. Really pleased!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Best Media Player

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great media player , fast , easy to use , and comes with Dolby vision

    I would recommend this to a friend
  • Pros mentioned:
    Remote, Streaming

    Rated 5 out of 5 stars

    Awesome android TV box.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply an amazing android TV, with a really really good remote. I use this constantly for netflix, disney+, peacock, google movies and music. Very responsive, super stable with excellent wifi reception, and again remote is fantastic with great voice command recognition & easy connectivity to other devices. Highly recommend, although the regular version is nearly as good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Local Media Device!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With all the codecs from Dolby Vision to FLAC to DTS:X, this is a perfect device to serve as an optimal client for any local media server whether it's Plex or Jellyfin. Get it while you can!

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 5 out of 5 stars

    AI Upscaling is amazing, but low storage

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is such a great streaming device! Super fast, Geforce Now is awesome. Only complaint is that there isn’t enough storage space - you’ll run out very quickly. I need to research if I can expand it with an USB hard drive or flash drive because of it.. AI upscaling is super cool and 1080p footage almost looks like 4K

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for many things, but has a few serious bugs

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a streaming device this is very good, but there are some issues with streaming PC games that need to be worked out. The biggest issue is that I have a lot of problems getting disconnected from the PC in the middle of a game when using the GameStream application. I can usually reconnect in 30 seconds or so, but nobody wants to spend 30 seconds reconnecting mid gameplay especially if you are playing online. This only happens with the GameStream app however, the Steam Link app works great and I never get disconnected from that. When game streaming does work properly it works great with excellent frame rates and graphical fidelity. I can stream in 4k or 1440p and get the same framerates I do when playing directly on my PC. One issue I will note however is that I can't stream games in HDR as my computer monitor does not support HDR yet my TV does, unfortunately the PC sees my monitor doesn't support it and greys out the option so I can't use it even though the actual screen I am playing on does have HDR. I do have 4k support on my monitor so I am able to stream in 4k, but while I haven't tested it I suspect people who don't have 4k will be limited to streaming at their monitor's max resolution rather than the television's max resolution. That said there is still a lot to like about this device, as a streaming device the AI upscaling makes it one of the best, if not the best, streaming device on the market. Overall it is a very good device, but if you do plan to use it to stream PC games be aware that there are some very frustrating bugs associated with that technology if you are playing anything that is not on Steam.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Overall performance

    Rated 4 out of 5 stars

    Great performance for TV viewing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very fast performance and easy to navigate screens. Adding additional apps is stright forward with many options available. Does keep pushing for 'suggestions' to be added even after they are turned off which is very annoying. Needs to have a sound leveling option akin to what Roku has to keep sound levels stable.

    I would recommend this to a friend
  • Cons mentioned:
    Storage

    Rated 5 out of 5 stars

    Great media player

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic media player in a small forum factor. 4k content/Dolby Vision looks amazing on my Sony 900F, Vudu, Hulu, Disney+ all work and look great. Some minor issues with Plex and settling on best storage option, but really impressed with the new Shield TV Pro.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good streaming device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good device for streaming. Would like more storage for recording. The one area that should have more memory.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Speed

    Rated 5 out of 5 stars

    Shield Pro

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is still the best way to stream apps. Speed, ease of use, versatility and quality. I use YouTube TV, YouTube, Plex, Disney plus. Consider us extreme usage. Had our first unit for 2 years bought a second for the bedroom. Highly recommend.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Remote

    Rated 5 out of 5 stars

    Powerful Beast for watching 4K content

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Powerful Beast, excellent for 4K video streaming, bundled with all great apps to use. I cant think of a day without this Nvidia-Shield. The remote control is also easy to use. I highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Streaming

    Rated 4 out of 5 stars

    Many features and capabilities, seamless streaming

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Shield Pro is probably overkill for my needs because I'm not a gamer, but there are some excellent features I use. I think it's best suited to someone who takes home entertainment very seriously. I was prepared to run a ethernet cable to it, but the streaming is perfect with my WIFI, no buffering or delays. This was a pleasant surprise because I use the standard router from the cable company, definitely not high-end. I haven't figured out how to cast from my laptop/phone yet, but I know the capability exists. It's just not all that important to me. I'm still getting used to the shape of the remote, but the functionality is good. The remote power button also turns on/off my Insignia TV. It won't control my Vizio soundbar, but I think someone who is more interested in perfection could probably fix this. This is my first media streamer so I can't compare it to Roku, Apple, etc, I know it's far more expensive, but based on its capabilities and streaming quality, and reviews of other streaming devices, it's worth it.

    I would recommend this to a friend
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