Deals Worth GiftingShop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $55.99
Clearance
The comparable value price is $279.99

Customer reviews

Rating 4.7 out of 5 stars with 120 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers consistently note the Kraken Elite 360mm's exceptional cooling performance and the functionality of its LCD display. Many appreciate its ease of installation and quiet operation, while some find the price point to be relatively high. A small number of users reported issues with the pump.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 120 reviews
  • Pros mentioned:
    Lcd display
    Cons mentioned:
    Pump

    Rated 1 out of 5 stars

    Returned.. pump died a quick death

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stopped working after just a couple weeks. Looked great while it worked. I noticed one morning the lcd was off, sure enough the fans connected to the pump are not spinning. Fantastic, had to tear down my pc and troubleshoot.. no dice the pump is dead not getting any power and cooking my cpu. Just what I wanted. Returned just before the window closed, that’s the bright side

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    One of the best water coolers out there

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic AIO, really good bang for your buck if you’re looking for a high end water cooling solution

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Borat Review

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice!! I feel like a king in a castle, a king in a castle!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NZXT AIO

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this product. I’m so happy that I got this item because my pc builds going to look amazing bc my friend recommended me to get this item

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatest AIO I’ve dealt with!

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great cooling system for high demanding games never have reach past 30°C cpu temp

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great aio!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this on an i9 13th gen i love the fact it keeps my temperature optimal for gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using with a 14900k and thermals are great most of the time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good AIO

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality and great monitoring system, smooth operation throughout gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent AIO

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value on this AIO for a great low price! I would recommend this AIO.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a really good cooler and its really fit into my PC CASE

    I would recommend this to a friend
  • Cons mentioned:
    Pump

    Rated 1 out of 5 stars

    Best Buy’s defective items

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I do want to note that I bought this product used under “excellent condition” and I have purchased one other item before I from Best Buy under the same condition (excellent). After receiving the AIO cooler it looked practically brand new, but it would not work and the pump would not start. I was very upset and frustrated but luckily I have a friend that works with tech that was able to find a solution. The product itself was very good, but I am now very reluctant to ever buy another used item from Best Buy.

    I would recommend this to a friend
  • Cons mentioned:
    Pump

    Rated 1 out of 5 stars

    Terrible Quality.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LCD intermittently works, I found out that either the cable or the port at the pump is defective. Since LCD is not connecting properly and it's all on the same cable with the pump, I notice that the pump stops working as well which almost killed my 7900x going above 100 degrees. Got an Open Box - Excellent condition btw, which I am not sure if a customer returned this item or Best Buy just opened for testing since this is literally a new release. Pump noise is bad as well, it's like you have a bad GPU coil whine Returned it and waiting for refund.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    very expensive

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible software, does not connect with the application and too expensive

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Terrible customer service/unfortunate part lottery

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The AIO unfortunately stopped working after just a few days of having it and the screen stopped working and the entire unit stopped being detected by Windows. I contacted customer support over 3 weeks ago and still have not received my new AIO. It took around a week for me to finally get the shipping information just for me to send it to them.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Missing break out cable

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s missing the one thing for it to work the breakout cable and I can’t find it nowhere to buy it .

    No, I would not recommend this to a friend
  • Pros mentioned:
    Cooling, Lcd display

    Rated 5 out of 5 stars

    Great cooking, and informative display.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing, great piece of cooling. Was not the one that was originally intended for the build but this works amazing. The display can be rotated in the program so you don't have to worry about your cable placement. You will need a good amount of space inside so make sure it fits using a website like pcpartpicker.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Looks Great

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phenomenal, very happy with the result. Used this in my first build, aesthetics are awesome and it was easy to install.

    I would recommend this to a friend
  • Pros mentioned:
    Installation

    Rated 5 out of 5 stars

    Worth it

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent cooling solution for most situations. Installation was very easy to do, and software works well.

    I would recommend this to a friend
  • Pros mentioned:
    Cooling

    Rated 5 out of 5 stars

    Nice

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good i didnt think it would be much better than my z73 but it made my cpu cooler

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent condition

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it used . And it looked brand new when received it . Im happy with my purchase !!

    I would recommend this to a friend