Customer Ratings & Reviews
- Model:
- URC7966
- |
- SKU:
- 10735962
Customer reviews
Rating 3 out of 5 stars with 161 reviews
(161 customer reviews)Rating by feature
- Value3.2
Rating 3.2 out of 5 stars
- Quality3.5
Rating 3.5 out of 5 stars
- Ease of Use2.8
Rating 2.8 out of 5 stars
Rated 4 out of 5 stars
Works Well For Home Theater
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was expensive for a remote, but easy to program for multiple devices.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 4 out of 5 stars
Options
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works fine. The app makes setup easy, it would get five stars if you were able to create your own custom macros and not have to accept the limitations of the preset options.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 1 out of 5 stars
Remote did not work on my LG TV
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I followed the instructions about 5 times and the remote was still not working with my LG TV. Wish it did work since the remote felt really nice. I have ended up returning the device.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendBrand response from One For All
Posted .Dear Jonathan, Thank you for your review on our URC 7966. We are very sorry to hear that you could not control your LG TV. We would love to offer our support to help you find the best remote for your LG TV model. You can always contact us via https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 3 out of 5 stars
Voice control doesn’t work
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not intuitive to set up but ultimately effective replacement for newer Samsung TVs. Haven’t been able to get voice controls to work which may be a game breaker for some.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer, thanks for sharing your review on our URC 7966. We are sorry if the setup was more complicated than anticipated. The voice control only works for Google TV devices. In case you have any further questions or if you are missing any other functions, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Rated 5 out of 5 stars
Great Remote.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this a sa universal remote for all of my remotes. I used the program function and it works greta. I bought this one also because of the back light function. not that bright but since I watch TV in a dark room it's just enough. Great item.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 3 out of 5 stars
Remote
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to program through my phone. I have a Hisense smart tv and it didn’t stay connected very long and difficult to reprogram. Ended up going back to my other remote.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Mariella, thank you for your review of our URC 7966. We are very sorry to hear that the remote was not controlling your Hisense TV correctly and that you had difficulties programming the remote. It would be our pleasure to help you with the setup so you can control your devices to the best possible extent if you should consider giving it a second chance. You can always contact our support. You can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Rated 5 out of 5 stars
Remote Control
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a few days to figure out how to program but it works exceptionally well.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 3 out of 5 stars
Not impressed with ease.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Tried setting up several times. It is more confusing for wife than 2 remotes we have to use now for the tv and cable.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Tom, thank you for your review on our URC 7966. We are very sorry to hear that the setup did not work as expected. We would be glad to answer all of your questions and help setting everything up in the best possible way. Please, feel free to contact our support directly. You can call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Rated 2 out of 5 stars
Mediocre at best
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have to hit multiple buttons for it to function each time we use it. Very pricey for how well it works.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear David, we appreciate your feedback on our URC 7966. We are very sorry to hear that you cannot control your devices properly yet and functions are not working correctly. That should not be the case of course. We would love to help you set up everything correctly. To receive our support you can either call us at 855-716-2573 (TOLL FREE) or email us at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team.
Rated 1 out of 5 stars
Do Not Buy - Setup failed, no customer support.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Wish I could give Zero stars. Was going to buy the 8-device, highly rated remote, but chose this instead for backlighting. What a mistake. Seems like a nice device, but when I installed app and attempted set-up (on an iPhone 15), the process identified the remote then said "Let's update your remote." When I tried to do that, I got "Oops something went wrong. Try again later." There is no relevant information on the support tab of the One For All web site. Did that several times - but I had to uninstall and reinstall the app to even attempt. Same error. So I called customer service in the middle of the day (in Hawaii), got a message that customer service hours are 9AM-3PM Eastern time. Tried again early this morning, now the message is "We're closed for a National Holiday." It's Good Friday, I guess they count that as a National Holiday. "Call back after Easter." I also tried the installation on my work iPhone 13, same problem. So - the remote is non-functional and I have four days to think about whether or not to return for refund. DO NOT BUY this unless your life is lacking frustration and you need some.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Dan, thanks for sharing this review on our URC 7966. We are sorry to hear that the setup was not working correctly. We would be more than happy to help you get set up and answer all questions. Please, feel free to either call us at 855-716-2573 (TOLL FREE) or email us anytime at [email protected]. Our opening hours are from Monday to Friday, 9 AM to 4 PM ET. Best regards, Your One For All Team
Rated 4 out of 5 stars
Universal remote control one for all.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fairly straightforward operation, is a bit finicky setting up, may just be me. Otherwise it works great.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 5 out of 5 stars
Remote Control- universal
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good control. Easy to use. But had to get one that went with xfinity service.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 5 out of 5 stars
TV Control
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Controller! Since I’m Impartially blind, I love how it randomly glows from the sensor in the back especially at night.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 1 out of 5 stars
None working controller.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Didn’t know I would need to use my iPhone for critical setup. Long story short the software would NOT work with my brand new Samsung TV. Now I’m out over 50.00 bucks. Advertising was all hype.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Richard, thanks for your review on our URC 7966. We are very sorry to hear that you cannot control your Samsung TV yet. We would be more than happy to help you set it up in the best possible way. Please, feel free to contact us via https://www.oneforall.com/en-us/webform or via Facebook Messenger. Best regards, Your One For All Team
Rated 1 out of 5 stars
Junk
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Won't work at all. Have to try 5 or 6 times in a row to get it to go into pairing mode. App never finds it.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear Jack, Thanks for your review of our URC 7966. We are very sorry to hear that you had such difficulties with the pairing of the remote. We would love to help with the setup and answer all open questions. Please, feel free to contact us directly by either using this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 5 out of 5 stars
Works as designed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good all in one smart remote that works as designed. Easy to set up and connect.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 5 out of 5 stars
Great replacement
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great replacement for an old worn out remote. Was easy to program and use.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendRated 4 out of 5 stars
It works
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Decent substitute to logitech harmonys absence....
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friendBrand response from One For All
Posted .Dear Lawrence, thank you for providing a review of our URC-7966 Smart Control Pro! We are delighted to hear the remote is a capable substitute for your old logitech harmony remote. If you have any further questions, please reach out to our support via this link https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All Team
Rated 1 out of 5 stars
Not a Logitech Harmony
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This rating is based on a comparison to the functioning and ease of use of my Logitech Harmony remote - the Cadillac of all-in-one remotes. Set-up and connection to the app on my android via bluetooth was difficult and unreliable. Also, the requirement to control devices individually, instead of engaging multiple devices with a single button (as with the Harmony) is sub-standard for this day and age. I am returning this device to the store for a refund.
This review is from One for All - Smart Control PRO 6 - Black
No, I would not recommend this to a friendBrand response from One For All
Posted .Dear BestBuy customer,
Thank you for your feedback on our URC 7966. We regret to hear that you had such a negative experience. Your feedback is invaluable to us! It helps us improve our products and provide you with even better assistance in the future. Thank you for sharing your thoughts!
If you're still considering purchasing a remote for your equipment, please contact us. We'll be happy to help you find the best and easiest remote to program. If you have any questions, feel free to contact us via the following link: https://www.oneforall.com/en-us/webform or via Facebook messenger,
Kind regards,
Your One For All team
Rated 5 out of 5 stars
Excellent remote!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent remote. I was able to sync and have full access of my system with in 1 minute. By far the easiest remote I have ever connected.
This review is from One for All - Smart Control PRO 6 - Black
I would recommend this to a friend
