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Customer Ratings & Reviews

Customer reviews

Rating 3.5 out of 5 stars with 78 reviews

Rating Filter

Rating by feature

  • Value

    Rating 3.7 out of 5 stars

  • Quality

    Rating 3.6 out of 5 stars

  • Ease of Use

    Rating 3.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

59%would recommend to a friend

Customers are saying

Customers commend the Smart Streamer Universal Remote for its easy setup process, describing it as much easier to use than other remotes. It serves as a great replacement for lost original remotes, with one customer stating that Best Buy solved their problem with this "little beauty." The remote's backlight and numeric keypad are also praised for their functionality. However, some customers have experienced compatibility issues with their setups.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 78 reviews
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well and would highly recommend this product

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product would recommend it to everyone works flawless

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This remote is easy to set up and use. I would defintely recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great remote

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great remote, it paired to our TV in our camper with ease.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV Remote

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just an absolutely excellent remote! would buy again

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    TV remote

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement remote for TV old one stopped working

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is a great product works with Fire TV

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, only downfall it doesnt sync to Alexa voice.

    I would recommend this to a friend
  • Cons mentioned:
    Compatibility

    Rated 2 out of 5 stars

    It didn’t work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I could not get it to work on my dvd. But I will try another one and that will work.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Lynn, thanks for sharing your experience with our URC 7945. We are sorry to hear that you could not connect it to your DVD device. We would be more than happy to help you set up or to find the right remote for your devices. If you would like our support, please contact us using the following link: https://www.oneforall.com/en-us/webform or via our Facebook messenger. Best regards, Viktor, Your One For All team

  • Rated 2 out of 5 stars

    Universal but hard to use.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The remote is kind of a pain in the butt to program. I wanted to use this remote for my smart TV and my soundbar and you have to download an app to program it. To program any of your applications to the quick select buttons is a very poor design. It uses a mapping system to find the app you're looking for.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear King, thank you for sharing your experience URC 7945. We are sorry if the programming turned out more complicated than expected. We would be more than happy to help you set it up in the best possible way. If you would like our assistance or should you have any further questions, feel free to contact us via the following link: https://www.oneforall.com/en-us/webform or via our Facebook messenger. Best regards, Viktor, Your One For All team

  • Rated 2 out of 5 stars

    Disappointing

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Advertise that it would operate my fire stick, and TV both. Very disappointing, I could not turn the TV on with the remote, but it would turn it off and the home button would not function properly for the fire stick.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Nate, thank you for leaving a review on our URC 7945. We regret to hear that you were not able to control your TV and the Fire Stick correctly. That should not be the case of course. We would be more than happy to help you set everything up in the best possible way. If you like, you can reach out to us via the following link: https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not Universal Remote

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately didn’t do what we wanted, which is to eliminate all other remotes. Disappointed that this product was recommended as a second option after first choice also did not work.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Joseph, thanks for your review on our URC 7945. We are sorry to hear that the remote did not control all of your devices. If you are interested we would like to offer our assistance in finding the right remote for you and all of your devices. To reach our customer support you can always use the following link: https://www.oneforall.com/en-us/webform or message us via our Facebook messenger. Best regards, Viktor, Your One For All team

  • Rated 5 out of 5 stars

    Ms

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works. A little challenging to get to work . Repeated steps several times.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little tough to figure out at first, but so far so good.

    I would recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Michele, thanks for your feedback regarding our URC 7945. We are sorry if you had difficulties setting up the remote and would like to offer our support in case you have any questions. Please, feel free to contact us any time through the following link: https://www.oneforall.us/webform or via Facebook messenger. Best regards, Viktor, Your One For All team

  • Rated 5 out of 5 stars

    Thank You Best Buy, Grand Island, NE!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful! My dog destroyed the remote to my Samsung Smart TV. Best Buy solved my problem by having this little beauty that works as well as the original.

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not use. Too complicated to set up. Instructions terrible. I wasted my money.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear BestBuy customer, thank you for sharing your experience with our URC 7945. We are truly sorry to hear that the setup did not work at all and that the instructions were not clear enough. We would love to help you set everything up to the best possible functionality and answer all questions. You can reach us anytime via the following link: https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.

  • Rated 5 out of 5 stars

    Tv

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy is always my first choice when it comes to buying any kind of technology. Because its always a simple and easy process. 10/10 customer service .

    I would recommend this to a friend
  • Cons mentioned:
    Instructions

    Rated 1 out of 5 stars

    Don't buy. Terrible product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Obviously wasn't ready to sell. Mobile app doesn't work and has a terrible user experience even if it did. Remote has little/no instructions and company web site provides nothing.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear m12white, Thanks for your feedback. We are very sorry to hear that you had such a negative experience with our remote and that you could not find the necessary information online. We would like to get in contact with you so that we can provide you a suitable solution. Please, feel free to contact us via the following web form in order to give us more details: https://www.oneforall.us/webform or via our Facebook messenger. Thanks again and best regards! Viktor Your One For All team

  • Rated 2 out of 5 stars

    Not programmable enough

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked fine but programming was too limited to be useful. Ended up in garbage. Jus tone more simple layer of option in macro programming would make all the difference in it being a great value.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear David, thank you for your review of our URC 7945. We are truly sorry to hear that our remote and app did not meet your expectations. We would love to offer our support to help you set it up in the best possible way and would appreciate your feedback very much to improve our product and offer you the experience you deserve. Please, feel free to share your experience with us through the following link: https://www.oneforall.com/en-us/webform or via our Facebook messenger. Best regards, Viktor, Your One For All team

  • Cons mentioned:
    Compatibility

    Rated 1 out of 5 stars

    Not worth for the $

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth for the $amount paid, doesn’t work properly. No proper instructions.

    No, I would not recommend this to a friend
    • Brand response from One For All
      Posted .

      Dear Paven, thank you for your review on our URC 7945. We are sorry to hear that the remote is not working as expected and that the instructions did not help. We appreciate your feedback and we would love to help you with the setup and answer all of your questions. You can always contact our support via the following link: https://www.oneforall.com/en-us/webform or via Facebook messenger. Best regards, Your One For All team.

  • Rated 5 out of 5 stars

    Manager

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very good and responsible folks in install bay. Excelent job by Shawn Cash

    I would recommend this to a friend
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