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Customer Ratings & Reviews

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Customer reviews

Rating 4.8 out of 5 stars with 496 reviews

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Rating by feature

  • Display Quality

    Rating 4.9 out of 5 stars

  • Camera

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.9 out of 5 stars

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96%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 496 reviews
  • Rated 5 out of 5 stars

    Phone usage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One plus 12 , it's a very fantastic phone I ever used , bcs I'm a android user I don't want to go to IOS so I always used android and one plus 12 is the fastest phone and 12GB Ram makes this phone more useful and I love the camera in some point of time it gives very good challenge to DSLR. and thank you OnePlus , I will be waiting for new updates on this phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and would highly recommend. Antennas allow for robust use internationally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love OnePlus phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone I ever had. It takes awesome pictures. Has tons of memory. I love the OnePlus phones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cell phone's condition is brandly new. Easy to set up. Great looking. Working smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Converted to Oneplus

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is an absolute beast. Came from a Z Flip5 and this phone blows it out the water. The cameras and the battery life are amazing. Definitely recommend getting this phone. Even comes with a charger and the brick!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Oneplus 12 is stellar

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought the unlocked 512 Oneplus 12 from Best Buy here locally 4 days ago now and this phone has exceeded my expectations. Day one of getting it activated, it had a huge update, that included some big updates for the camera. I've been putting it through it's paces and comparing it to the current iPhone and the Samsung flagships. It holds it ground very well. Don't get it twisted, the camera may have a slight disadvantage in megapixels overall, but it lays a smack down on most pics. It lacks a few features the other flagships have, like more A.I.(bleh) and a few other things, but the phone has not let me down, nor has it's camera abilities after the patch. I could go into far more detail, but keeping it short.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flagship Killer!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent upgrade from my Galaxy Note 10 Plus. Camera is excellent, charging is incredibly fast and the aqua touch feature has been extremely useful. Only had the device a few days so far, and I'm glad I went with One Plus and not another Samsung. device.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OnePlus 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a OnePlus 12 cell phone in the store, the staff was very friendly and answered all my questions, I am definitely very happy with my new cell phone.The operating system is very fast and the photos are of amazing quality, something I like is that it loads very quickly and has a lot of ram memory

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Features at a Great Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent screen, fast and smooth performance, All Day Battery. All at a fair price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Flagship Killer!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Flagship status at a much better price! You can't beat the speed at which it charges, although with very heavy YouTube and social media use you have to charge twice in one day. Still the camera is great and now it has AI features with the latest update! Would highly recommend this phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best phone ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone that you can get!!! So far away from Samsung and iPhone! For half prive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone has great battery life, stable updates, and takes great photos. I'd recommend this over the 13 just because the 13 isn't enough of an upgrade to justify the cost.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm happy that I chose this phone...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had the Oneplus 12 for a month now. This phone has an excellent display, ultra-fast charging (about 30 minutes), and great cameras. I don't game much on my phone, but the Snapdragon 8 Gen 3 and the phone's game mode will benefit anyone who does. I'm very content with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    oneplus 12

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OnePlus 12 remains one of the most balanced flagships of the last few years. While the OnePlus 13 has recently pushed the boundaries of durability and battery, the OnePlus 12 is still a performance powerhouse that feels surprisingly modern in 2026, especially at its current discounted price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love one plus! Fast changing! Great camera! No lag in gaming!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best phone I've ever had

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best phone I've ever had. After about a year of owning it, it still holds up really well. My only gripe right now is the battery life. It used to last several days on a charge and I now have to charge significantly more often. The camera is also really bad at night but the zoom is great. Honestly, it's the best phone I've had, after every Samsung and apple. when I have money I'm getting the 13 because the camera on there is supposed to be equivalent to Samsungs. And the battery life will be even better on it. Highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than the others by far!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm an avid iPhone user. This phone beats the iPhone by far. I've used Samsung 23 ultra and this beats that too by far. This phone is a excellent price. Over all the operating system is amazing, the picture quality is better than pixel and iPhone put together I know because I own the phone. And because I've used the others that don't compare to it. Now it does need some updates to fix a bug or two. And I would love to have a tempered glass protector and a case which they weren't available cuz I got it when it released. But other than that it's a 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone still working out some bugs much better than the motto g

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great one

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My previous one was iphone13ProMax. I purchased OnePlus12, it is much better than my iphone in design, quality, camera and charging speed, also wifi/5G signaling is stronger than old one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST PHONE BY FAR

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone is by far he best phone I have ever had ! I have had iPhones, and Samsung phones along with OnePlus 8. The phone is affordable and takes the BEST photos! Smooth gui and excellent android! It even connects to my Samsung 5 watch. Definitely buy again

    I would recommend this to a friend
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