Customer Ratings & Reviews

Bought this for my parents to replace their land line after moving into a Sr Living apartment. Works great behind their personal firewall attached to the apartments public WIFI.

We just cut the cable, including landline. Ooma is working well as our new "landline," in quotes because it uses internet connection. Good customer service.

Good machine Good service Cheap monthly And nice box

Got this for my dad. Set up super easy. Has many features and you pick your phone number and the service is only $6 per month.

Easy setup, works great! Plug it in, go to the website and sign in, done...

This was very easy once they are charged to get everything to sync and work. Was able to carry over a phone number fairly easily when looking at a landline, they would not transfer numbers. They included phones can be a little flakey and not easy for my elderly parents. So recommend just the base unit and purchasing better phones.

This works great for us. We’re on Starlink internet and have no issues making/receiving calls. For my county, it’s around $6/mo to use plus 10 more when I do the premium service which I actually like. Fave premium features are: it notifies me if someone at home dials 911. And when calls come in and I’m not home, it rings my cell so I can still get calls when I’m out. Overall great product. No regrets.

Useful to connect fax machine and as alternate phone service in the event the primary cell phone access is unavailable. It was easy to configure and start using. It includes answering machine functionality and 2 cordless phones. In addition, I have been using the Ooma service for several years and have been mostly pleased. One downside -- I feel the premium (add-on) service is somewhat over-priced.

Ooma makes a good product. The only problem was that, I was an existing customer. The account then needed to be transferred to my new phone. It took days but I was initially told by customer service that it would take hours. Spend days trying to set it up. Once transferred, it was easy on the app. Make sure use app and wait a few days after transfer.

Great Service to replace my landline. Very easy to use. Very clear instructions.

I purchased this as a landline for when my Mom when her cell phone battery would run out. Also, it is great to have this Ooma line when she asked questions about her cell phone. I am using it for basic service so the cost per month for taxes is less than $10. I bought this for a second line since I could not get to my Mom when she had trouble with her cell phone because her building was locked down for the Covid19. I worked out with the staff to plug it in for me after I programmed it in the parking lot with their Wi-Fi node access. She plugged it in and it worked great. The only thing is if you do not have enough bandwidth on the Wi-Fi, the person with the Ooma will hear you clearly but they may break up a bit on your end due to allocation for download bandwidth trumps the upload bandwidth. Still is a good system to use as a backup to a cell phone.

Easy to set up. Great online help. Light weight and pleasant looking.

The Ooma phone is a good solution when you are forced into either using a cell phone or an internet phone system. My 87 year-old parents don't use cell phones so we went with the Ooma phone. However at exactly 1 year, the base unit died. Its life is conveniently the same as the warranty period. The service people told us that the solution is to buy another $75 base unit. The base unit is used for listening to voice mails. You can listen to voicemails on a handset, but my now 88 year-old parents have a hard time hearing it even on speaker mode.

Price was right on scale. Have been with Ooma over 10 years, replacing my current landline.I needed to replace finally but decided I wanted one of the other versions without the extra phone s. Customer service at Ooma great. Best Buy terrific other than the items were on back order with the sale and then had to be shipped to Home separate say

super easy to set up website easy to navigate. Had number ported totally keeps you informed. ease and simplicity.

The Telo wireless was dropping out and taking a long time to come on-line, so I attached a cable and that seemed to help. And don't forget to hit the button on the Telo's machine whenever there is an interruption. We were not getting any calls for about a week and that's when we figured out that their on-line call blocker was blocking a massive amount of phone numbers like our bank, the power company, friends, etc. Apparently, it blocks anything anybody complains about. So, I removed the lists of known and suspected spammers. I do however like the fine tuning I can do with blocking callers by name and number. The Telo has a nice call log to help with that. Now that we can make calls, the call quality is acceptable, but not stellar. We also use our normal analog phones with this device, so we have a lot of handsets throughout the house. That is nice and you sure can't beat the price!

Works as advertised. Wireless connection is reliable and it stays connected. Call quality is good. Hand sets are also good with one exception. It is easy to read until the dial lights up white light for the numbers with white keys. (mine is a white version, not black) Can be very difficult to read then. Black might be a better color choice for that reason.

We had a Ooma box. Our phones were about 9 years old. We decided to upgrade. We got a new box and 2 Ooma phone as a special deal. The sound quality is fantastic. No plug in wall, all wireless.

Great so far. I have had this about a month now. and it was easy to set up and is working as advertised. i have not received my first bill yet.

I had the older version of the Ooma Telo and after 5 years it was still going strong. I wanted to add extra receivers and the new units are not compatible with the 5-year-old Ooma, so I decided to purchase this combo. So far so good, I have loved the Ooma service since day one, it has every featured you could ever need from your home telephone system and then some.