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Customer reviews

Rating 4.5 out of 5 stars with 1130 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 8 Showing 141-160 of 1,130 reviews
  • Cons mentioned:
    Warranty

    Rated 5 out of 5 stars

    Windows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was mad about having to buy it the computer was 2 months old and was corrupted from a hp update from hp but I was told there is no warranty implied on software when purchasing a new computer but I had to have it installed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They reprogram my computer quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They was so very polite and patient took me right in got me right call me the same day to come pick it up great job Greek Smart

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Excellent Geek support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast efficient service on my locked up computer. Offered one year protection at a reasonable price.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    New operating system for my laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great help from geek squad. I received new operating system and they reinstalled my software. All is great now

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Go to Guys!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was wiped from content and new Windows 10 Home version installed. Service was easy with no problems. Everyone I talked to knew what they were doing.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Awesome assistance by Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful when explaining things needed and since I am a non-techie, I appreciated that I was explained everything in language I could understand. The work was completed ahead of schedule and I was able to begin using my laptop earlier than expected. Thanks Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Computer fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good work and very quick! Fixed my son's computer

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Nice service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad are the best service provider in terms of software and hardware

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad got me back to work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team was super helpful! They were able to have my computer back to me in 48 hours which was great!

    I would recommend this to a friend
  • Cons mentioned:
    Wait time

    Rated 5 out of 5 stars

    Computer problems

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good team they have. Wait time is a bit long if walking in and appointments usually full for a few days. Great help when available though

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Computer Data Saved

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My content was save after being frustrated of not knowing why my computer was not useable. i could not login to windows after having a flashing taskbar and black screen.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad was extremely knowledgeable and professional. Not only was he able to repair the issue with my MacBook, but he was able to offer suggestions for backing up file to an external hard drive which is something I'd been thinking about but hadn't gotten around to doing.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Remedied the problem on my device

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keith was outstanding in his service. He was patient, respectful and successfully solved the issue on my device. I hope you will reward him in whatever manner is appropriate.

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service and product knowledge. Have been using it for years!

    I would recommend this to a friend
  • Pros mentioned:
    Service

    Rated 5 out of 5 stars

    Installed window 11 in couple of hours

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are pretty quick in checking in people and best in service.

    I would recommend this to a friend
  • Pros mentioned:
    Fast

    Rated 5 out of 5 stars

    Geek Sqaud restarted my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents restarted my computer, they were very efficient and got it back within a reasonable time frame.

    I would recommend this to a friend
  • Pros mentioned:
    Data recovery

    Rated 5 out of 5 stars

    Crashed Computer Fixed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our computer crashed and we were concerned that all of the data on our hard drive was lost. Geek Squad determined the data was on the hard drive and reinstalled the operating system to allow us to continue to use the laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fixed my laptop promptly and able to log in. Good quick service from Geek Squad.

    I would recommend this to a friend
  • Pros mentioned:
    Helpful

    Rated 5 out of 5 stars

    lg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the geek squad. was highly knowledgeable and promptly fixed my problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my new harddrive

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    New drive got my computer up and running! Geek squad did a great job!

    I would recommend this to a friend
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