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Customer reviews

Rating 3.3 out of 5 stars with 77 reviews

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Rating by feature

  • Value

    Rating 3.1 out of 5 stars

  • Quality

    Rating 3.4 out of 5 stars

  • Ease of Use

    Rating 3.2 out of 5 stars

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Cons mentioned filter

58%would recommend to a friend

Customers are saying

Customers consistently note the Alpha Flex Series Screen Protector's effectiveness in protecting the screen and its ease of installation. Many appreciate the screen protector's snug fit, but some find the price point to be high. A few users experienced challenges with bubbles or application, suggesting the installation process could be improved for some.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 77 reviews
  • Cons mentioned:
    Application, Price

    Rated 2 out of 5 stars

    Poor Execution to Place Protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While attempting to place the screen protector on the phone I ended up with fingerprints all over the protector and it had bubbles all over the protector. Not worth the price you pay for it. I will wait for vendors I have used in the past to come out with a screen protector to purchase in the future.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen protector
    Cons mentioned:
    Application, Price

    Rated 4 out of 5 stars

    A bit expensive but good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen protector is great and I really like that the fingerprint sensor works with no problems. It feels expensive for a screen protector but I don't even notice it's there so what that's worth to you may be different. What I did not like is the contraption they included for applying the screen protector. It's great for getting it lined up perfectly but actually applying it is awkward I did not end up using it. With a little practice and more patience than I had it may work great for you.

    I would recommend this to a friend
  • Cons mentioned:
    Bubbles, Installation

    Rated 2 out of 5 stars

    E's Mobile Shop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn't really like it somewhat difficult to install and left bubbles

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bubbles

    Rated 3 out of 5 stars

    Not worth it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn't worth it imo between the bubbles and not sticking yeah...

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen protector
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Good screen protector but high price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good screen protector. Price is a bit high but protects the screen quite well. I am using an OtterBox Symmetry Galaxy S21+ case with mine and they are a great pair together. I got mine installed at a Best Buy store.

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    What you'd expect

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems to be doing a good job protecting my phone screen. Went on with many air bubbles at first that I couldn't get out, 3 days later they're all gone. Probably not worth the price otterbox is charging for it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Good screen for S21 but not cheap

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    - ultrasonic fingerprint sensor - it works good through the screen, however, it's not the best, not the same sensetivity as without screen - intallation was easy but initially I wasn't able to remove all bubbles, it looked like glue layer was defected, so my intent was to return it. However next day some bubbles disapeared, so I decided to wait 2-3 more days. And finally after 4 days all bubbles were self-fixed! - usabulity - the screen is a bit too far from the bottom edge and each time when I swipe home or back, my fingers feel sharp edge of the screen which is not very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Fit
    Cons mentioned:
    Bubbles

    Rated 5 out of 5 stars

    Otterbox Screen Protector

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    -easy installation -fits perfectly on my Galaxy S21+ -no air bubbles

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 1 out of 5 stars

    Waste of Otter

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i wasnt satisfied. I actally bought a diffrent brand a few months later. The edges kept peeling up. The thickness made my bio mess up alot. It was hard to keep clean. Over all for the brand i was not impressed. Definetly a waste of 50$

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Oh no! We're so sorry to learn about your disappointment with the Alpha Flex screen protector. When applying this screen protector to your device, we do recommend allowing it to sit, preferably overnight, to allow for that adhesive to spread evenly across your screen. We sincerely appreciate your candid feedback on this product though. If you ever have anything go wrong with an OtterBox product, we have you covered with our fantastic product warranty. Just give our CS team a buzz at 1-855-688-7269 and they'd be happy to look into your replacement options with you.

      Warm regards,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Great screen protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good! Needed a new screen cover, and this seems better than the soft ones that bubble

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 4 out of 5 stars

    So far, so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good... my only concern is that there is a very, very small gap between the screen protector and the Otterbox case i chose. I don't think it will matter, but i did want to let people know. I had the geek squad install mine, so it's pretty much perfectly aligned, but i imagine it could be installed crookedly if one wasn't very careful. Otherwise, the screen protector seems strong and... yes... protective!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Handy screen protector

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy installation and looks amazing! love it and its a lifesaver

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Durable, but applying it was a challenge

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doing a great job of protecting my phone screen but applying it was horrible. It wouldn't release from the backing and where I had to pry it away from the backing has bent it just enough that it now won't stick no matter what I do. Seems durable so thats not a problem but I worry where it wouldn't release will shorten the lifespan of the protector by eventually peeling up.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use
    Cons mentioned:
    Application

    Rated 1 out of 5 stars

    $40 wasted

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally loveeee otterbox products but this one by far was the worst product I've had in awhile. The screen protector I bought from walmart after this was easier to apply without damaging the screen protector itself. With this best buy product everything was easy to understand and apply, but when it came to taking off the help application sticker off of the protector, it was stuck like super glue and I couldn't apply the actual protector on my phone without tearing it. Worst $40 I paid for something I ended up Throwing away.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Title IX

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to apply, a great way actually. Needs to be more sensitive to touch. Don't touch the back/sticky part. Fingerprints stay. No photo of all my fingerprints. : ) Yes, I would recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best phone case I've ever had! Ive been using this otterbox phone case for over 2 years and it took some big falls, but it never let me down!

    I would recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 5 out of 5 stars

    Saved by OtterBox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased as a replacement cover. After buying my phone I purchased an Alpha Flex screen protector and I'm so glad that I did. One day I dropped my phone and it hit on the corner of my bathroom vanity. I picked up my phone fearing I broke my screen. When I turned it over I saw a large dimple on the protector. I peeled it off and saw no damage to my phone...WHEWWWW!! Needless to say, I went to the store and purchased another. Definitely got my recommendation!!

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Hate

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hate buys theses. Always a little too expensive but a must if you want your phone protected.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Fair buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was kinda of a pain to get all the bubbles out, but over time they work their way out. Satisfied with purchase. And protector works as it should

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product! Easy to Install!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This option replaces my history with Zagg. I have used Zagg for my last 3 phones, and was unable to purchase a non-glass (plastic) screen cover. I simply prefer the plastic for my phones. The cover was very easy to place with OtterBox's frame setup. I highly recommend this option as Best Buy is unable to place these due to some issue/agreement with Zagg according to the sales person. So far, this works perfectly.

    I would recommend this to a friend
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