Customer Ratings & Reviews
- Model:
- 77-60177
- SKU:
- 6339378
to a friend
VERY weak glass
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.For a name like "Alpha glass", I would expect this screen protector to to withstand Dropping from pocket heights or better... that is NOT the case with this particular screen protector. A small prescription bottle falling from less than 10 inches was enough to crush the edge of this glass, and splinter the glass. While I've never had an Otterbox case as I always need a battery case, the quality of their "strongest" glass screen protectors makes me quite weary about ever getting one. For $40, this should've been able to withstand multiple drops. It's probably too late to try the Hammer or Drill tests you see online.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey MattD2001,
Sorry to hear that a prescription bottle was able to take out your Alpha Glass! While our screen protectors are designed to be tough, they can occasionally sacrifice themselves in order to protect your display from any danger. In these circumstances, our friendly Otters are always eager to get your protection back to peak levels with a warranty claim. Simply give them a call at 1-855-688-7269, and they'll send over a resistant new replacement that we trust should keep your iPhone Xs Max safe for a long time to come!
Warmly,
OtterBox Customer Service Team
