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Customer reviews

Rating 4.6 out of 5 stars with 429 reviews

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  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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95%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-20 of 77 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Pretty good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the Note 8, I knew it had to be protected. I didn't like the bulkiness of the more premium Otterbox, and didn't like the flimsyness of the cheaper one, so Commuter is a nice in-between. The phone's been dropped once, and it was successfully protected by this case. The only downside is that there's no screen protector, so one will need to be bought separately. But it fits in my pants nicely and isn't bulky imo!

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Slim

    Rated 4 out of 5 stars

    Love Otter Box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally use Otter Box cases & I love this one. It's slim & lives up to the brand's reputation. I have dropped other Note phones in Otter Box cases from about 5 ft & they have been fine. If I had to say anything negative about these cases it would be that they are too beefy in the fact that the dust covers tend to push against the plugs so I normally cur them off... but that's just my opinion

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good protective case for Note 8

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was surprised to find when I attached the other box to my note 8 that it did not no longer come with the protective clear cover over the screen. Other than that change the case is a great protective case. You still should buy a cover or protective film to cover your Glass screen.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Slim

    Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It doesn't protect as well as some other Otter Box cases, but its also not as bulky and doesn't have the rubber exterior. Good protection in a slim sleek case that's comfortable to hold.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Gets the job done

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After getting the Note 8, I knew it had to be protected. I didn't like the bulkiness of the more premium Otterbox, and didn't like the flimsyness of the cheaper one, so Commuter is a nice in-between. The phone's been dropped once, and it was successfully protected by this case. The only downsides is that there's no screen protector, so one will need to be bought separately, and the pink color can end up getting dirty. My wife has only had this phone for a couple weeks and the nice pink color is starting to darken just from general dirtiness. I'm sure cleaning it would help bring back the pink color.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection

    Rated 4 out of 5 stars

    FAIR, NOT FANCY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchase I loved the fact it was pink, I wont take away that it does protect against drops. But if looking for something cute to eye.....not it!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection, Slim

    Rated 4 out of 5 stars

    It ok

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It Protects my phone it’s not as bulky as other otter boxes

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Slim

    Rated 4 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek design with great durability. Feels nice in the hand.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Slim

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the fact that it is thin. Makes phone easy to grip.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very well built case. Phone fits snugly into the case and gives solid protections against drops. Of course there is no screen cover, so you can still break the screen if stepped on or dropped on a rock, etc. But I am very happy with the design and ruggedness of the case.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Protects

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects your phone well. I dropped it many times already and phone is ok. But it gets dirty and it's hard to clean. Mine got blue from jeans right away. You still have to be careful with the screen. If you drop face down on a rock it will not safe :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    A little bulky, but sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome case, if you are super tough on your phone. Really protective. Sometimes I found it a bit too bulky, and sometimes callers had a hard time hearing me on speakerphone with this case on.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It would be betrer it had screen protector like in the past & a kickstand to sit phone upright by itself. Not sure how it is protecting the phone this far because hopefully I won't drop the phone to find out.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 4 out of 5 stars

    Sturdy and lightweight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my husband as he is a mechanic and his phone is still in one piece! However, if you use one of the charging pads you have to take off the hard shell in order for it to charge.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Sissa,

      It's awesome to see that your husband is enjoying the Commuter series while he's on the job! It is odd that you are experiencing trouble with the wireless charging capabilities, since this specific case was tested to be compatible with all Samsung approved wireless chargers. Please feel welcome to call our energetic Otters at 1-855-688-7269, and they'll get things moving again with some quick troubleshooting!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Kinda bulky, but good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a beast and protects well. The thing is that my wife has a much slimmer case, and her phone feels way sexier than mine in the otter box. To date neither phone has had any damage from falls.

    I would recommend this to a friend
  • Pros mentioned:
    Slim

    Rated 4 out of 5 stars

    Great case that's not the size of a brick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Note 8 is not a tiny phone. Still, this is expensive hardware. The otterbox brand has good cases. The commuter is a great case that doesn't turn the phone into the size of a brick.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As always with an otter box it provides a great amount of protection. However this case is kinda slick and it wants to slide out of your hand. If it had more grip it would get 5 stars.

    I would recommend this to a friend
  • Cons mentioned:
    Screen protector

    Rated 4 out of 5 stars

    Nice fit,but no screen protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love otter box and all their cases I decided to go with the commuter series instead of the defender series and I didn't realize this version doesn't come with screen protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case, could use a built in stand.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this compact case feels great, looks great, and the Gel liner gives the extra protection. Reason for 4 stars is that it lacks a stand like others I've owned before.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox fit my phone perfectly. The color was just like the picture. Only issue was my Jean's dyed on it a lot so it stained my case.

    I would recommend this to a friend