Customers are positive about the Commuter Series Case's protection, fit, lightweight design, and ease of use, with many praising its quality and sleek profile. However, some customers expressed concerns about the case adding bulk and the quality of the included screen protector. A few also mentioned the price point as a potential drawback, while others found the grip to be less than ideal. Overall, the case receives positive feedback for its protective qualities and design.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,737 reviews
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great PROTECTION
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I know that I can always count on OutterBox. The best brand to protect your device. It was easy to place the screen protector. I wanted great protection for my iPhone 6+ but nothing bulky so the OtterBox Commuter is perfect.
I would recommend this to a friend
Pros mentioned:
Color, Protection
Rated 5 out of 5 stars
Handles my "dropsies" like a pro!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I love my OtterBox! I love that it has a raised rim that helps protect my screen when I drop it. And that happens a lot. Just call me fumble fingers! And the color is my fave It's really a blue turquoise or powder puff blue. Very durable and strong. Well worth the money.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 6 Plus and 6s Plus - Aqua Sky
I would recommend this to a friend
Pros mentioned:
Protection, Weight
Rated 4 out of 5 stars
Best iPhone protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The iPhone 6 plus is as beautiful as any other iPhone, but needs protection for long term use. I had Otterbox on my iPhone 4 and it lasted for almost four years. Now I am using commuter series on iPhone 6 plus and it is best and light weight. I had dropped my phone couple of times but no damage to iPhone.
I would recommend this to a friend
Rated 4 out of 5 stars
Performs very well…
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This reviewer received promo considerations or sweepstakes entry for writing a review.
as long as you are able to figure out how the items is mounted. The instructions left a lot to figure out. Once I analyzed the drawings accompanying the text, it got mounted. As to how to unmount it, that's another ballgame. It will of necessity block access to any dash mounted functions that get in the way; so one needs care in planning ahead in that department.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 6 Plus and 6s Plus - Aqua Sky
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
OtterBox-Commuter Series iPhone 6 & 6s case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Love this iPhone case. Looks great, feels nice and doesn't slide across your desk or counter. I've only had this a little over a month so I haven't had any mishaps or dropped it. But I believe it'll take the abuse and protect my phone very well.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 6 Plus and 6s Plus - Aqua Sky
I would recommend this to a friend
Pros mentioned:
Protection
Rated 4 out of 5 stars
This protector does its job.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Without this protector, my phone would be littered with damages which includes a cracked screen. The stand feature is great for watching videos hands free. I am pleased with my purchase. I gave it 4 stars because it is not water proof.
I would recommend this to a friend
Rated 5 out of 5 stars
Great Product
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's just what I was looking for. A case that is thin but strong.
This review is from OtterBox - Commuter Case for Apple® iPhone® 6 Plus - Ink blue
I would recommend this to a friend
Pros mentioned:
Design, Fit, Protection
Rated 5 out of 5 stars
Protection in my favorite color!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I usually check reviews before purchasing a phone case/protector but when I purchased this case it was upon the referral of the Best Buy person assisting me with my purchase of my new IPhone. I have been very pleased with the purchase of this case and the protection it provides. It does protect my phone, but looks clean and I love the style! When my phone is in my purse or in daily use this protects it from the normal bumps and jarring that might occur. The grip on this case is great, I can be a bit of a fumble fingers, but the grip on this has minimized it being dropped or fumbled. I really appreciate that the size is still sleek enough to fit in small spaces where the phone without the case would be able to fit. This case did come with a screen protector, however I had an extra glass screen protector and as that is the one I am using I cannot comment on the screen protector that comes in this package. One more comment regarding the covers protecting the area for charging the phone and the area where you would insert headphones - in some cases I've used previously these can be very cheap seeming and tend to break off when you open and close them as you use them - the ones on this case are very substantial. The buttons for turning the phone on/off and the volume buttons on the side are also very easy to use and feel like they will not wear out or break easily. I would definitely purchase this again or recommend it to others.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 6 Plus and 6s Plus - Neon Rose
I would recommend this to a friend
Rated 1 out of 5 stars
Eh.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
It's was an okay case... Hard to put on and take off and take off. Oh yeah and it cracked... Never dropped the case... One day I was taking it off to clean my phone and it just cracked.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 6 Plus and 6s Plus - Glacier
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi RWar,
We are sorry that your Commuter case cracked and that it is giving you some trouble removing and reinstalling it. Thankfully we can easily replace the broken part through our warranty. Simply give our friendly Otters a call at 1-855-419-7417, and we will get that set up for you in no time!
Best, OtterBox Customer Service Team
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Awesome Case
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This reviewer received promo considerations or sweepstakes entry for writing a review.
The case provides great protection for someone super clumsy like myself. I like how the Commuter is not as bulky as the Defender although it is still a little heavier than I would like it provides great protection and its super cute. Also with the rubber protection being mainly on the inside and the plastic being the outer shell it is much easier to slide in and out of pockets and the rubber won't stretch as fast. My husband bought a ballistic case and the rubber is on the outside more so than the Commuter and his is extremely stretched out and he has only had it for a few months.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 6 Plus and 6s Plus - Neon Rose
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Great case for the iPhone 6+
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This reviewer received promo considerations or sweepstakes entry for writing a review.
This is a solid case for the iPhone 6 Plus. It is slim enough to put in your pocket yet sturdy enough to protect the iPhone. I had a commuter series case for the iPhone five and it was a great case which led me to purchase this case for the iPhone 6 Plus. Highly recommended. My only regret was I did have problems with bubbles on the glass protector that came with the commuter series. I ended up buying the Zagg glass protector for the actual screen. Case wise, this is one of the best.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Good protection
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I bought this case for my new iPhone 6s Plus because I had broken my previous two phones, and needed good protection. I think it does a good job not being TOO bulky, while still providing drop and screen protection. It fits fine in my pocket with the case on. It comes with a screen protector that you don't have to use if you don't want to. My biggest issue with the case is that it took some effort to put it on the phone, but overall an excellent case.
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Price
Rated 5 out of 5 stars
Otterbox Commuter does the job
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Although a tad on the expensive side, I went ahead and bought this due to an upcoming trip. The case consists of an inner softer silicone or plastic, surrounded by an outer hard shell which adds protection and stiffness. The screen is protected by a flexible screen protector. I messed up installation of that so I bought some more online and did it right.
I found it a bit hard to remove the phone from the case, there is a trick to peeling it out of there.
The only negative is the thickness becomes much greater with this case on. The price of protection, as the raised edge helps prevent the screen from hitting a hard surface when the phone is dropped, which I have not yet subjected the phone to.
The button extensions seem to function. The bottom has 2 flap/plugs which cover the charging port and the headphone jack, adding a bit of fiddling to access those ports.
The opening in the back allows you to see the Apple logo and a bit of the case color.
All in all the case does the job.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Grip
Rated 5 out of 5 stars
Top notch case from Otterbox
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Personally I like the bulky, beefier cases for my phones. This one is a very nice balance between a slim fit case and the larger Defender case. Fit is very nice on this case and excellent protection. Only wish was that the case had a little more grip to it as the back part of the case is pretty smooth and will slide around on a table top or desk. Overall, great case.
I would recommend this to a friend
Rated 1 out of 5 stars
Inconvenient
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This reviewer received promo considerations or sweepstakes entry for writing a review.
A pain to put on and take off. Not charger friendly when using the lightening adapter.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 6 Plus and 6s Plus - Glacier
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there,
We are sorry that this Commuter case is a bit difficult for you to remove and install. That is strange that it is hindering your ability to charge your iPhone. What you are experiencing is not at all typical and we definitely want to help out. Please give our friendly Otters a call at 1-855-688-7269, and we will be happy to get to the bottom of this dilemma.
Sincerely, OtterBox Customer Service Team
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great case for the 6s plus, not too bulky as well.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've tried many different cases for the iPhone 6s Plus. My biggest goal was not too add too much more bulk to the phone and not having any plastic covering the speaker and microphone, which muffles all noise and you can't hear any phone calls you make.Then like a premonition this phone came up on my quest for the Excalibur of phone cases. The combination of rubber and the plastic shield gives me peace of mind just in case I come down with a case of butter fingers, plus it's easy to put together, does not come with a belt clip like other otter products, however phones on belt clips is very last decade and just looks dumb too. This case doesn't add much volume to the biggest iPhone, and fits inn my pants pockets.
Review finished , Customer Out.
This review is from OtterBox - Commuter Case for Apple® iPhone® 6 Plus - Ink blue
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great Case for Iphone 6 Plus
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This reviewer received promo considerations or sweepstakes entry for writing a review.
Overall this is a great case for your phone. The fit and design are very good to excellent. It offers great impact protection and hugs the phone very well. It's not bulky at all and it fits perfectly with my tempered glass protector.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Great look and protection without the bulk!
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I am very satisfied with this product it provides great look and protection without the bulkiness of the defender series cases. Comes with a nice plastic screen protector as well. A bit difficult to get on and off but makes for a nice fit i guess..
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Great case. Protective and slim.
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I've always had Otterbox cases on my old iPhones. I didn't know how I'd feel about having it on my iPhone 6 Plus though. After getting this case for my phone, I actually really like it. It's very protective, but still doesn't add too much bulk compared to the bigger Defender series. It's easy to hold in your hand and can take a drop fairly well.
I would recommend this to a friend
Pros mentioned:
Protection, Weight
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Cover for 6S
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This reviewer received promo considerations or sweepstakes entry for writing a review.
I was looking for a cover for my IPhone 6S that was lightweight, not too bulky and I could slide into my pocket. I was delighted when I found this one, meets all my needs and provides protection if dropped.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 6 Plus and 6s Plus - Glacier