Customers enjoy the excellent protection and snug fit this case provides for their Apple iPhones. Many appreciate the lightweight design and the case's ease of use, while some find the lack of grip to be a minor drawback. Positive feedback also highlights the case's good value for the price and attractive color options.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 2,603 reviews
Rated 5 out of 5 stars
Very Good
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Posted . Owned for 1 year when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had this case for over a year already and my phone is in about the same condition as when I got this case though the covered by the lightning port got annoying it started tearing eventually and then in the end I ripped it off and after taking the phone out of the case a few times one time when I was trying to put the phone back in the plastic part of the case on the bottom, got a little crack but it’s still fine.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Rated 5 out of 5 stars
Simple boxy protection
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The commuter case is more boxy than the symmetry case. It’s basic and thin with two layers of protection. Keeps phone safe despite some drops and fits easily in back pocket. There’s a clip for power cord access.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
Otter Box the best case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I always try, buy the best covers, for different reasons, for example at work, I'm a security systems technician, most of the time I work it going up and down very high stairs, that's why I use this type of cell phone protector .
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 5 out of 5 stars
It fits
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
It fits my phone.And it’s black. So it's a well fitting black cover for my iPhone7 . Yes I would buy it again.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Ease of use, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
I wish I had purchased this case sooner!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bottom Line: Otterbox Commuter case is the perfect balance of protection and practicality.
Pros: Great protection, easy to install and remove, charging port cover
Cons: Adds some weight and bulk to the phone
Review: My wife (who also lets our toddler play with her phone) is rough on phones and, subsequently, phone cases. In the past year, the two of them have managed to literally rip the previous case to pieces. Additionally, we had to get a replacement iPhone because the Lightning port stopped working on the original one.
I considered a lot of different cases (including other Otterboxes) and chose the Commuter series, because it met all of the conditions we needed in a case: durability, slim enough to fit in a back pocket, and could accomodate a glass screen protector.
The case is made of two materials: a soft rubber that wraps the entire device (to absorb impact) and a hard plastic that offers structure and rigidity. Together, the case is really durable and (so far) has deterred my daughter from trying to tear the case around the button coverings and port. I also like that there’s a flap to cover the port to prevent dirt from getting in.
The extra protection that the Commuter series offers does add some additional weight and bulk to the phone. However, if you’re someone who tends to be rough on phones, it’s a fair tradeoff for the additional protections this case offers.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Excellent protection, utilitarian appearance
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I looked at every case I could find for my iphone 8 and this is what I liked best. I wanted a case with very good impact protection. It's slightly bulkier than some, but that's necessary for better protection. I like that the case protrudes almost a millimeter beyond the glass screen protector. Many of the one piece cases that looked more sleek and felt more grippy were flush or nearly flush with the front of the glass protector, offering no impact or abrasion protection to the screen. One thing I don't like is that if you lay the phone on its back on a hard surface, it slides easily because only the hard plastic piece contacts the surface, however, if you lay it face down the silicone piece contacts the surface and it won't slide. However, the hard plastic on the back makes the pocket grip about right for easy access without worrying about it falling out. The fit of the case to the phone is perfect. I really like the dark blue because it's dark, but can't be confused with the black cases that almost everyone buys. I wish they had more color options for making interesting combinations of the two parts.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Just right
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Right size, right price, right weight, right amount of protection.
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 7 and 8 - Blue/aqua
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Very Good Feel
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I'm not a big fan of the defender series because it's too bulky. This commuter line hits the sweet spot between protection and not too rugged. I've dropped the phone a couple of times and no problems this far. Overall it fits the phone perfectly and it doesn't feel clunky at all.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Rated 1 out of 5 stars
Cracked When Removing
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case cracked at the logo window when I was removing it.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're sorry to hear that your Commuter Series case cracked while you were removing it! The good news is, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get that claim started for you.
Best, OtterBox Customer Service Team
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great fit
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had the same type of case for my IPhone 6. So when I picked up the IPhone 8 I already knew I wanted this case. Nice and snug fit and protects the phone nicely. I also like this case because it doesn't make the phone too bulky.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great case for nice price
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
These Commuter cases have always provided my family great protection for our numerous phones without unnecessary bulk. My iPhone 7 still fits easily in my front pocket and price ea value. matching Amazon made it a gr
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Great protection for New Phone
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The case is sleek but protective. I really like how there are two parts to the case. The color is great and it is still small enough for me to fit into my pockets.
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Grip
Rated 4 out of 5 stars
Sturdy and sleek case
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
I love this case! It keeps my phone small and also provides great protection (not always an easy combination to find). The black finish makes my phone look very sleek! The only downfall is that the material is a tad slippery, but there is some grip provided on the sides.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Fantastic
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The commuter is my favorite. Not as bulky as the defender and better protection than the symmetry. Fits great. Looks great.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Color, Protection
Cons mentioned:
Grip
Rated 5 out of 5 stars
Great case and offers protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The color of the case is nice and it’s not slippery like many other cases are. Great protection for my new iPhone
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 7 and 8 - Blue/aqua
I would recommend this to a friend
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Great So Far
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Commuter Otter Box has been great so far: 1 month. I like the 2 piece design: soft cover over the buttons and the outer hard shell. Not as bulky as other designs, but solid feel and not too heavy. So far no issues with the cover to access lightning port in contrast to some reviews saying theirs broke quickly. Since this case does not include a screen cover I also added a glass screen protector. I feel that my iPhone 7 is generally well protected.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Protection
Cons mentioned:
Bulk
Rated 5 out of 5 stars
Ded Recommend
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case is light and not bulky at all. It protects my phone but still keeps it sleek.
This review is from OtterBox - Commuter Case for Apple® iPhone® 7 and 8 - Pink
I would recommend this to a friend
Pros mentioned:
Case quality, Protection
Rated 5 out of 5 stars
Great case for the iPhone SE 2
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I had an Otterbox Commuter series case for my iPhone 6S and loved it, so it was only natural to get a new one for my new iPhone SE 2. This case went on very easily and I'm very happy with it. It offers very good protection but all buttons still function just as they should. The back is thick enough to protect the camera lens when the phone is laid down on a table or desk, and I like the cover on the bottom that keeps dust out of the lightning connection when the phone is not being charged. I have no complaints about the function of this case at all.
The only "drawback" is that this case was designed for the iPhone 7 and 8. While it fits the SE 2 perfectly, the Apple logo in the back is lower on the SE than on the 7 and 8, so with this case on you don't see the logo in the circle on the back. (I'm sure they will adjust this for future SE 2 specific cases.) Honestly, I don't care. I have a black SE 2 so with this black case, you just see a black circle. I think it looks fine and Apple doesn't need any more free logo advertising from me. It doesn't bother me but if that kind of thing does bother you, you may want to hold out for an SE 2 specific case.
Like most Otter Box cases, this one is not cheap -- but you get what you pay for and with Otter Box, more cost means very high quality so I think it is worth it.
This review is from OtterBox - Commuter Series Soft Shell Case for Apple iPhone 7, 8 and SE (2nd generation) - Black
I would recommend this to a friend
Pros mentioned:
Color, Protection
Cons mentioned:
Bulk
Rated 4 out of 5 stars
Great protection
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case has nice colors, provides great protection, just don't like the open hole in back with apple symbol showing and the rubber makes it bulkier and not so easy to always slip in pocket
This review is from OtterBox - Commuter Case for Apple® iPhone® 7 and 8 - Pink
I would recommend this to a friend
Pros mentioned:
Fit, Protection
Rated 5 out of 5 stars
Love Otterbox!
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Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Bought this for my new iPhone. I have always used Otterbox cases but my last one was the heavy duty. Since my new phone was bigger and my son is older now and can't smash it with a golf club...long story. I decided on the commuter series. It is sleek enough to fit in my phone pocket of my purse and my pocket and still gives excellent protection. Plus I love the color!
This review is from OtterBox - Commuter Series Case for Apple® iPhone® 7 and 8 - Blue/aqua