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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 2702 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.9 out of 5 stars

  • Ease of Use

    Rating 4.9 out of 5 stars

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Cons mentioned filter

97%would recommend to a friend

Customers are saying

Customers frequently mention the Commuter Series Case's excellent protection and snug fit as major pros. Many appreciate its lightweight design and ease of use, along with the attractive color options. However, some find the case adds a bit of bulk, and the lack of a screen protector is a recurring concern for a few customers. A small number of users also noted minor challenges with the charging port cover.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 9 Showing 161-180 of 2,702 reviews
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best Case Ever Owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never was a fan of the "bulkier" otterbox cases. Saw this on sale, and figured why not Great Decision!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Offers good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install, fits perfectly and securely, offers good protection from shocks and drops. Offers good hand gripe and feel.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great durable case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second case. Love the design and durability. First case was green and now purchased Black.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Love these cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always require my girls to have Otter Box cases for their iPhones. Phones are so expensive - they need to be protected! Though I like the protection of the Defender series better, the Commuter series is a close second. The Commuter boxes are a little smaller, thus easier to put in their pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Perfect case for 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great for the iPhone 7. Unlike other cases I ordered online, it actually fits the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Protects nicely

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new phone already fell face down on the cement & survived without any harm. Beautifully protected.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A little thick, but quality product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty straight forward. Case is a little thick but the two piece rubber and plastic snap in fit design seems to be holding up well. I’ll update this in a few months to let you know about any wear and tear.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    More than enough for most

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second otter box commuter series. I think it's good enough for 95% of people. The new one for the iPhone 7 is better in that it has grooved pattern on the rubber part rendering it grippier. The glass surface is also protected since the platstic an rubber form a tall edge around the glass

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes the best cases for protection and are needed for kids! I recommend this for everyone

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case for Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for a great case to protect your new phone, this is it! It fits perfectly on my new iPhone 7 and all the ports line up correctly, unlike some cases which are made for both the 6 & 7. It is not the most sleek case you can get, but for protection, you cant go wrong with Otter Box.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    slick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best fit for my iPhone yet! have had other cases that weren't as solid. this feels made for iPhone

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Charging port

    Rated 5 out of 5 stars

    Very Sturdy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case on previous phones in the past, although this one has a cover over the charging plug location that is new. I am not a fan of the cover because it makes it more difficult to plug the phone or headphones in, although it does allow for more protection. I love the color!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Nice Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is easy to put on, allows access to the silent switch even for someone with big fingers.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    The best case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only case I use for my phone is the otterbox. I love the commuter series because it offers enough protection without making the phone too bulky. I have had an otterbox for my last three phones over 6 years. I drop my phone at least once a day and have never cracked a screen or broken one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox for iphone 7

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got another otterbox for my wife’s iphone 7. This case is tough with bargain prices at bestbuy.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case for about a month and it is holding up great! Its light weight but strong. The rubber edge keeps it from slipping and sliding around. I thought the little rubber part that protects the charging port would wear out quickly but it hasn't. I love this case. Worth the money!.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box product is always a best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good for iphone and otterbox is always a best product. It exactly fits the iphone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Very sturdy and stylish for iPhone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I go everywhere with my phone and with this case I know my phone is fully protected! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Durable and relatively light

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox commuter case provides great protection for my iPhone 7, just like past versions I've used for other phones. However, I'm surprised at how relatively light and slim it is, given the amount of protection. Good case if you're looking for a high-protection case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great fit with slim profile

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am quite satisfied with this case as it has already saved me from quite a few drops. I'd be careful taking it off and putting it back on as that will loosen the rubber very quickly. But overall it offers very good protection without adding much bulk so I'd strongly recommend it.

    I would recommend this to a friend
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