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Customer Ratings & Reviews

Your price for this item is $7.99
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The comparable value price is $39.95

Customer reviews

Rating 4.7 out of 5 stars with 362 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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93%would recommend to a friend

Customers are saying

Customers express satisfaction with the Commuter Series Hard Shell's protective qualities, secure fit, and ease of use. Many appreciate the case's grip and the overall quality, while some find the color aesthetically pleasing. A few users noted that the case adds some bulk and may interfere with wireless charging. The price point is also frequently cited as a positive aspect.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
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Page 1 Showing 1-16 of 16 reviews
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Strong protection but not bulky

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is really reliable and sturdy. I picked this model because it doesn’t have the bulk that other otter boxes have but still remains durable and protective. Just about the best you can get for the price as well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection for your phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case for the protection it offers without the bulk of other cases. The charger port protection is another great feature!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Excellent Day to Day Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got a new iPhone and needed a case quick. Went to Best Buy on-line and ordered what appeared to be a solid case with a great price (on sale). Picked it up quickly at my neighborhood Best Buy. No issues and no lines. Got the case home and it fits the new iPhone perfectly. Love the "two-piece" concept of soft, rubbery case surrounded by a hard plastic shell. The hard shell is a bit of a pain to get on, especially where the Lightening port cover is. But once you get it on it works great. Really like the feel (kind of a rough texture on the hard shell) of the whole thing. The rubbery case covers all of the buttons and makes it easy to locate based on feel alone. The case does not add too much additional bulk like the Defender cases from the same manufacturer. Those cases are huge and serve a purpose for people that tend to drop, smash or otherwise abuse their phones. This case stays away from the added bulk and just keeps enough to protect the phone. Still fits in the pocket without issue. I am not crazy as some of the people on social media are, so I am not going to toss the phone and case across the room, but I can tell you it feels substantial and I believe it would protect the phone well. These phones cost WAY too much to just use without a case, and this Commuter case is one of the best!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox Commuter Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has good feel. Easy to put in and pull out of back pocket. Not too bulky, but seems as if will add good protection on a drop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Nice dual layer protection, not too bulky

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've used this Commuter series case before, so a return customer. It is a dual layer protection, and phone has survived drops in the past. Not too bulky. Paired it with an Insignia screen protector. It certainly isn't the lowest cost case out there but is good quality and should last the life of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    iPhone 14 Pro case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone case - very protective and not bulky, I would definitely buy it again! I wish they had more colors

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Peace of mind case.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection without getting too bulky! I love how it feels on the hand, not too bulky on the pocket either. If you want peace of mind, quality protection without bulk, this is it!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Safest Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is awesome, have already dropped my phone half a dozen times and not a scratch on it. Have always lived by Otterbox with every iPhone I have owned. Still have not had to use the insurance on the phone and considered dropping the $15 per month charge as this case does the job. It is bulky, although not as bulky as the defender case I have used in the past, but still offers enough shock resistance to keep the phone safe from impacts.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Overall nice case.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price of the case it’s well made and doesn’t increase bulk too much.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Tough and look nice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter cases can certainly take the abuse. My teenager will only use OtterBox cases because he knows they will hold up over time and protect his phone. The cases are not bulky and they look nice.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Good, But

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks good and will give you the protection you need. But for me it is a little bit bulky and heavy. Will return and go for the symmetry series.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Husband’s phone case.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my husband’s phone. He doesn’t like big bulky cases. This one is the one.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great simple case that does the job with out being overly bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Holds up to reputation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and protect my camera and screen. Not too bulky either. Great buy

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Works just a little too bulky for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just a little too bulky for me. Went with the tech21 brand one instead

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear the Commuter Series case was feeling a bit too substantial for your needs and tastes. Our Symmetry Series would be a more streamlined option, but it sounds like you've already landed on something else for the moment.

      But definitely give our friendly Otters a call at 1-855-688-7269 if you're ever in the market again, as we make all kinds of different case models to account for the varying interest of our friends and fans!

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Not crazy bulky, gets the job done!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this same case on my iPhone 13 mini and it was great! It protected the phone from multiple drops, one of which I thought would’ve damaged the phone for sure but it was fine. So far, I still love it for my 14 pro! It’s not super bulky and the protection is great.

    I would recommend this to a friend