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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 90 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

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86%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 90 reviews
  • Rated 5 out of 5 stars

    Commuter Series Hard Shell

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Low profile, strong protection at a great price! I was never a fan of the overly bulky Otterbox cases of the past, but they hit the nail on the head with this one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case. Feel like my phone is well protected. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    True Protection from Water

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the material. It is slim, get sturdy. Easy grab and I love that it has the rubber to protect the charging port!! This is the most important aspect of this product. Protection of dust and water. Love it!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Goodbye otterbox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been STRICTLY an Otterbox Commuter user since iphone 7. They have cosmetically changed over years, new grooves here and there and such. But it has ALWAYS remained the same. 2 shells (one plastic and one rubber). Rubber around the edges to protect the screen and give it grip when phone is laid face down and it has always had 2 rubber pads on the back side for grip when the phone is laid on its back. So naturally when i bought my 16 pro max i bought a commuter AGAIN. Well, i am returning it for the foedt time in years. For starters, they rubber pads are now gone. No more grip when laid on its back. That was very important to me. Next, the big notch for the camera side button. It leaves so much glass edge exposed that i cannot risk keeping the case and and dropping my phone and it having that huge area of glass edge exposed. That is almost a 100% gaurantee to have a cracked screen. Since my iphone 7 days until now i have dropped my phone hundreds of times and NEVER have broken or cracked a screen. But im not longer willing to risk it with this Commuter downgrade. I need something that is going to fully protect all the edges. Anything otterbox currently doesnt have that protection. And if it does the case is just thin and doesnt protect. So, on to a different brand search.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for the feedback on our newly designed Commuter Series case! While this case may not fit your specific needs, we do offer a variety of cases for every use and need! Please contact our customer service team if you would like to learn more about all of our amazing offerings for the iPhone 16 lineup! OtterBox

  • Rated 5 out of 5 stars

    Otterbox is always greats

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the Otterbox covers, they always protect my Iphones.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for protecting my new phone. Already have dropped it several time and no damage occurred so it definitely did what it was supposed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox is the best!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to pick out an OtterBox for any new phone that I get. You guys had a great selection for me to choose from and I loved that! This one is an excellent choice. It isn't to bulky but also feels sturdy and protective:)

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is protective and buff but where the camera button is, it’s not that safe from a severe fall if it were to drop on the side, then it would be horrendous.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works great.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Outerbox Hard Shell looks great and looks wonderful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had no issues with this product. I have dropped my phone 2 times and it is still in working condition and has no cracks or breakage.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to hold. I work in a warehouse, it’s not bulky but her it protects the phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box for I Phone 16

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic case for IPhone 16. Great price at BB. Sturdy case provides excellent protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protective case and a great value for your iPhone

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very protective iPhone case, that I easily recommend. I tried a few others, but I feel most secure with this case, and the price point is just right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well and solid case , provided good Protection. Fits the phone properly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    OtterBox iPhone case

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case OtterBox has never failed me would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid case protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case provides excellent phone protection and doesn’t have any problems integrating with my installed screen protector. It’s great that it’s mag safe and charges phone without issue, doesn’t require case removal for anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was very cheap, quality feels nice and easy to install.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Otterbox

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    Best Buy Employee
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case! Protects phone from hard drops

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best for phone cases. Very durable

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good case, no cracks or breaks. Would recommend to someone

    I would recommend this to a friend
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